TabWare Overview for NetSuite Jefferson Sturkey – VP Business Development Jane Black – VP Technical Services Jeromy Risner – Sr. Applications Engineer February 17, 2012

Agenda Introductions and AssetPoint overview Define Enterprise Asset Management (EAM) EAM Market Drivers and Opportunity Product Demo NetSuite / TabWare Best Practices Next Steps

Maximizing Asset Performance What We Do Maximizing Asset Performance AssetPoint is the leading provider of Enterprise Asset Management (EAM) and Computerized Maintenance Management System (CMMS) solutions for companies whose success depends on the performance of their assets.

How We Do It Designed by Maintenance Professionals for Maintenance

Company Background 1979 – 1st Commercial Product 1999 – 1st Cloud Solution for EAM 2002 - AssetPoint 30+ years domain expertise

Total Cloud Solution Complete cloud solution Equipment & Work Management Spare Parts Management Procurement Management Enterprise Asset Management Complete cloud solution Integrated process with production, maintenance and finance Reliable assets drive production revenue growth

Enterprise Asset Management What is Enterprise Asset Management (EAM) EAM provides an integrated solution for managing, scheduling and accounting for the maintenance of machinery and equipment Examples of ‘assets’ are: Production Lines, heating and ventilation equipment, trucks, buildings etc Without an integrated solution (such as EAM), organizations track the cost of maintenance via spreadsheets and incur unnecessary inefficiencies and expense

Market Drivers EAM market survey: Top two goals for maintenance Reduce downtime Improve asset utilization Source: Aberdeen Group

Opportunity Definition Excellent sales potential Industry is still primarily managed by excel spreadsheets Less than 50% of general industry is using EAM tools Source: ARC

Focus Industries Primary Verticals Secondary Verticals Discrete Manufacturing Process Manufacturing Mining & Metals Oil, Gas & Chemicals Food & Beverage Secondary Verticals Utilities Consumer Package Goods Water & Wastewater Facility Management Chemicals Forest Products Amusement Recently entered SMB market with TabWare Express

Customer Representation

Target Profile Target Audience: Key Questions: Maintenance & Plant Managers involved in process efficiency Concerns include: Maintenance or inventory costs Reliability & safety Maintenance efficiency & equipment uptime Preventive maintenance compliance Key Questions: Do you have an Asset Management tool in place currently? Is improving equipment uptime a priority? How do you manage your spare parts inventory? Is improving performance and reducing maintenance cost a priority?

TabWare Easy to learn, easy to use Best-in-class enterprise functionality Flexible & user configurable User configurable reporting and analysis Scalable from 1 user to a global enterprise Mobile options

Total Cloud Solution Complete cloud solution Equipment & Work Management Spare Parts Management Procurement Management Enterprise Asset Management Complete cloud solution Integrated process with production, maintenance and finance Reliable assets drive production revenue growth

TabWare – Core Features Equipment Management Work Planning & Scheduling Event Management PM/PdM Program Management Item Management Transaction Management Repairable Management Replenishment Requisition Management Purchase Order Management Vendor Management Buyer Support Equipment & Work Management MRO Spare Parts Management MRO Procurement Management Optional Modules: Mobile Web Work Requests TabWare University TabLink TabSource Enterprise Asset Management

TabWare Implementation Scenarios Maintenance, procurement and invoice matching – Option targeted for integration Maintenance only Maintenance and procurement of spare parts inventory

TabWare Demo

TabWare Implementation Scenarios Maintenance, procurement and invoice matching – Option targeted for integration Maintenance only Maintenance and procurement of spare parts inventory

Best Practice – Scenario 1 Equipment Production Sales Orders Maintenance Routine and Emergency Work Orders General Ledger Maintenance & Procurement Invoices Spare Parts Inventory Inventory Suppliers Vendors Spare Parts Purchase Requisitions Purchase Requisitions Spare Parts Purchasing Purchasing Spare Parts Receiving Receiving Invoice Matching Vendor Billing Inventory Usage Accounts Payable Accounts, cost codes, validation codes Chart of Accounts, cost codes, validation codes

Best Practice – Scenario 2 Equipment Production Sales Orders Maintenance Routine and Emergency Work Orders General Ledger Spare Parts Inventory Inventory Maintenance Only Suppliers Vendors Spare Parts Purchase Requisitions Purchase Requisitions Spare Parts Purchasing Purchasing Spare Parts Receiving Receiving Invoice Matching Vendor Billing Inventory Usage Accounts Payable Accounts, cost codes, validation codes Chart of Accounts, cost codes, validation codes

Best Practice – Scenario 3 Equipment Production Sales Orders Maintenance Routine and Emergency Work Orders General Ledger Spare Parts Inventory Inventory Maintenance & Procurement Suppliers Vendors Spare Parts Purchase Requisitions Purchase Requisitions Spare Parts Purchasing Purchasing Spare Parts Receiving Receiving Invoice Matching Vendor Billing Inventory Usage Accounts Payable Accounts, cost codes, validation codes Chart of Accounts, cost codes, validation codes

Customer Benefits 6-11% Energy reduction savings 20% in labor savings 10% improved uptime reliability 15% reduction in spare parts inventory 10% improvement in purchasing process times 25% faster payment of invoices Up to 30% reduction of maintenance budgets Warranty savings across asset infrastructure Tracking all downtime as TabWare events Direct access to event logs/history for state safety inspectors