PERSONNEL MANAGEMENT – AN INTERNATIONAL PERSPECTIVE PROF. R. D. JOSHI

CHANGING BUSINESS Globalisation of business – Internalisation of Firms Global Markets fiercely competitive Complex issues Competitive edge People issues central

BASIC AREAS OF SIMILARITIES/CONTINUITIES IN DOMESTIC & INTERNATIONAL OPERATIONS Internationalisation as leveraging of domestic competitive advantages. Initiating & sustaining international commitment. Networking in the newly internationalising firm. Learning in Alliances/Joint Ventures (JV s ). Managing complexity in the international firm. Developing inter-cultural competence.

LEVERAGING DOMESTIC COMPETITIVE ADVANTAGE Going International – Transferring domestic competitive strengths into international markets – Accelerating & widening competitive areas Internationalisation – Depends on domestic strengths (Michael Porter: ‘The Competitive Advantage of Nations’, 1990) Contd…

LEVERAGING DOMESTIC COMPETITIVE ADVANTAGE Domestic Market with many International firms: Compulsion to learn and practise Internationalisation: Similar process Generic skills (Networking; Teams & Organisation Learning) Role of HRM :Upgrading Human Strengths to International Standards

INITIATING & SUSTAINING INTERNATIONAL COMMITMENT Overcoming blocks Blocks: Ability to think internationally & creating an international strategy : Compartmentalised Organisation Structure

NETWORKING Access to overseas networks Market opportunism from existing domestic networks Networks based in people – learning opportunities

MANAGING COMPLEXITY IN THE INTERNATIONAL FIRM Challenges:  Connecting resources, innovations enterpreneurship  Management of complexity, diversity and changes  Network building  Building teams Contd…

MANAGING COMPLEXITY IN THE INTERNATIONAL FIRM Relevant Skills:  Negotiation  Relationship based on trust, honesty and mutual respect  Sharing common organisational values Contd…

MANAGING COMPLEXITY IN THE INTERNATIONAL FIRM Process Skills:  Highly context specific  Not readily ‘teachable’ outside the international firm

INTERCULTURAL COMPETENCE Global Firm: Role of Expatriates Key Strengths: Intercultural Competence Key Components of Intercultural Competence Advantage India

INTERNATIONALISATION IS DIFFERENT 1.Domestic networks sufficient only upto a point 2.Specific human problems in international operations 3.Process skills in management: context specific  Institutional Role of H.R.M.