© 2008 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialTEC What Is a Baseline Inventory Assessment or Network Discovery? Using a HW or SW discovery tool to identify network elements Uncover network upgrade opportunities Prioritize areas for concern such as obsolete hardware/software Use Cisco Discovery or 3rd Party tools to automatically generate reports Cisco Discovery

© 2008 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialTEC What is a UC Network Assessment? Using a 3 rd Party appliance or SW application to identify all Cisco UC elements, including CM and IP Phones Uncover UC application & network upgrade opportunities Prioritize areas for concern such as obsolete hardware/software Pre-UC voice/video readiness to drive legacy PBX migration Approved UC Network Assessment Tools Risc Networks - NetIQ - Link to Risc Networks Download Sample Reports:

© 2008 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialTEC UC Network Assessment (Pilot) Overview UC (Pilot) Assessment is restricted to Advanced UC or Master UC Specialized partners US-focused Pilot will be limited to 250 assessments Pilot leverages Risc Networks and NetIQ audit tools Partner must submit the output reports from Risc Networks or NetIQ Other similar tools may be considered but will require pre-approval Minimum account size: 1000 PCs/Servers/Nodes or more Two UC Assessment Scenarios: I. Cisco UC audit of a currently installed Cisco UC system to drive UC application & network upgrades II. Voice/Video Readiness Assessment to augment a Core Baseline Assessment in preparation for a PBX replacement Risc Networks Cisco UC audit provides upgrade guidance

© 2008 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialTEC RISC Networks UC Assessment Services Cisco Approved Assessment Tool Provides complete UC and Baseline Assessment deliverables Appliance Based Delivery – No Additional Probes to deploy Sales Cheat Sheet Identifies potential opportunities across multiple technologies (UC, Storage, WAAS, etc) In Addition to all Cisco Required Deliverables, RISC Networks Assessments Also Provide: CallManager Documentation (Dial Plan, Services, Devices) Windows Server Performance and Security Analysis Enterprise Windows Application Compliance Posture

© 2008 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialTEC UC Assessment (Pilot) Overview - Nomination Form information and two questions to be answered by submitter This UC Assessment is a limited pilot offering - please work with your local AT counterparts to co-sponsor nominations. This assessment is specifically designed for either a currently installed Cisco UC system, or to assess network voice readiness in advance of an expected PBX replacement. UC Assessments are restricted to Advanced UC or Master UC Specialized partners, and also require the use of the Risc Networks or NetIQ assessment tools and reporting. For more information about RISC Networks, please direct your partner to or 1. Have you confirmed the partner is working with Risc Networks or NetIQ? (Yes/No) 2. Select the focus of this UC assessment: a) Auditing a currently installed Cisco UC network for upgrade opportunities b) Performing a pre-UC voice/video readiness assessment to migrate a legacy PBX Two Questions in Nomination Form:

© 2008 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialTEC UC Network Assessment (Pilot) Partner Financials Partner Payment from Cisco 1. Core Baseline Assessment $1,000 per approved application 2. Pilot UC Assessment $1,000 per approved application Partners can be nominated by the local Cisco Account Team for a UC assessment and a Baseline assessment in the same account, however this requires submitting two separate nomination forms. RISC Networks tool can be used to perform both types of assessments. Partner Expense (For 3 rd Party tool) Pilot offer from RISC Networks to Cisco UC Partners: $1,000 cost for each of the first three Risc Networks assessments. This covers the appliance & licensing fees for a Cisco UC Assessment or Voice/Video Readiness Assessment.* All Pilot Assessments must be registered and scheduled by April 30 and completed by May 31 to be eligible *Beyond the first 3 pilot assessments, Partners negotiate longer term contracts with RISC Networks

© 2008 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialTEC SIRE/Network Assessment Process At-a-Glance Partner Submits PoP* Cisco Reviews Payment Sent by September Identify Target Accounts/ Partners Request on-line Priority Code Partner Accepts Ts & Cs Partner Performs Assessment Cisco Reviews & Approves Partner App Partner Partner & Cisco Cisco Partner Cisco Partner Submits PoP* Cisco Reviews Payment Authorized Partner Nomination Process Starts with Cisco Field Cisco and Partner are engaged throughout the process Field & Partner have full visibility of their activities Reporting & Google Mapping for program progress Nomination Page:

© 2008 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialTEC Program Goal Partner Incentive Account Selection Drive UC Network Upgrades In Targeted Accounts with: 1,000+ PCs/Servers/Nodes and a reasonable ability to book $200K By leading with partner professional services (USD) $1,000 payout per completed UC assessment Note: partners can also be nominated for a $1,000 Baseline assessment for the same customer account Assessments must be sponsored by Cisco AM & CAM Focused on Commercial-Select & Public Sector Internal nomination process is via on-line tool (SIRE) Premier/Silver/Gold Partner Certification required Partner submits proof-of-performance: Assessment Tool Output Report Site Visit Report Assessment Requirement FY09 Cisco-Funded Network Assessments UC Assessment Program Overview

© 2008 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialTEC Approved Tools for Network Assessments Baseline Inventory Assessment Tools Cisco Discovery Netformx (Enterprise Auto-Discovery) CiscoWorks Network Compliance Manager (NCM): Pari Networks (Security Network Mgmt) Dorado SoftwareRedcell Engineering Pro Netcordia (NetMRI Network Analysis) Cisco SMART Care Service Risc Networks GFI (Network and Security Software) OpsWare (Network Management) Pilot UC Assessment Tools Risc Networks NetIQ

© 2008 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialTEC Field and Partner Next Steps Regional Planning - Account Teams & Partners to Identify a set of target accounts Commercial-Select, Public Sector Minimum of 1,000 PCs/Servers/Nodes Reasonable ability to book $200K networking Partners identify their central program manager Person should be included by Cisco AM/CAM on all nominations to manage applications, expiration dates, etc. to communicate program to their internal teams Reminders: Quality over Quantity 60 days to complete each assessment Each Assessment nomination needs real business justification including potential deal size, account background, etc.

© 2008 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialTEC