© Dr. C V Ramanan Professor & Director FOUR HUMAN NEEDS To LiveTo LoveTo LearnTo Leave A Legacy PHYSICAL SOCIAL MENTAL SPIRITUAL Food Shelter Clothing Health Economic wellbeing To Relate to other People To Belong To Love and to be Loved To Develop and Grow To Have a Sense of Meaning, Purpose To Make a Difference…

© Dr. C V Ramanan Professor & Director INTEGRATED PERSONALITY ENRICHMENT Physical Physical Mental Mental Emotional (Compassion & Caring…) Emotional (Compassion & Caring…) Spiritual (Aham Brahmasmi, Tatvamasi) Spiritual (Aham Brahmasmi, Tatvamasi)

© Dr. C V Ramanan Professor & Director Pure Mind Impure Mind Noble Thought Impure Thought Selfless Action Selfish Action Good Result Doubtful Result Happiness Sorrow EFFECT OF MIND PURITY Ananda, Shaanti

© Dr. C V Ramanan Professor & Director TRUST RESPECT MOTIVATED EMPLOYEES EMPATHY COMMITMENT TO ORGANISATION ORGANISATIONAL SUCCESS A MODEL FOR ENRICHING PRODUCTIVITY

© Dr. C V Ramanan Professor & Director TOTAL QUALITY PERSON : TQP Head : Knowledge / Skills Head : Knowledge / Skills Heart : Attitudinal Motivation Heart : Attitudinal Motivation Soul : Values, Beliefs & Commitments Soul : Values, Beliefs & Commitments (Guna … Sattvik) (Guna … Sattvik)

© Dr. C V Ramanan Professor & Director DEVELOP QUALITY PERSON The Person The Person The Family The Family The Teacher (The Guru) The Teacher (The Guru) Yearns for Quality from Deep within Yearns for Quality from Deep within Effortlessly Follows and Improves upon overall Quality Process Effortlessly Follows and Improves upon overall Quality Process

© Dr. C V Ramanan Professor & Director 6 WAYS TO BECOME EFFECTIVE SMILE more often! SMILE more often! IMPORTANCE of BODY LANGUAGE IMPORTANCE of BODY LANGUAGE DEVELOP the RIGHT ATTITUDE DEVELOP the RIGHT ATTITUDE Keep it STRAIGHT & SIMPLE Keep it STRAIGHT & SIMPLE (KISS!) (KISS!) PERSONAL IMAGE matters... PERSONAL IMAGE matters... Back to KINDERGARTEN ! Back to KINDERGARTEN !

© Dr. C V Ramanan Professor & Director LEADERSHIP Inspiration Inspiration Effective Communication Effective Communication Time Management Time Management Growth, Development and Welfare of People Growth, Development and Welfare of People Emotional Intelligence…Sthitaprajna and Yukta Emotional Intelligence…Sthitaprajna and Yukta Combination of Character and Strategy Combination of Character and Strategy Level 5 & 6 Leaders Level 5 & 6 Leaders Sreshthas => Vivek Management Sreshthas => Vivek Management Rajarishis Rajarishis Total Quality Leadership (TQL) Total Quality Leadership (TQL)

© Dr. C V Ramanan Professor & Director TQP : 10 COMMANDMENTS Integrity Integrity Excellence Excellence Running the Extra Mile … “I Can!” Running the Extra Mile … “I Can!” WIN - WIN WIN - WIN Interdependence Interdependence Synergy Synergy Proactive Proactive Emotional Bank Accounts (EBAs) Emotional Bank Accounts (EBAs) Personal Mission Statement Personal Mission Statement Happiness & Success => Total Quality Life Happiness & Success => Total Quality Life

Punctuality Quality of Work Respect Trust Empathy Integrity Excellence / Continuous Improvement Running the Extra Mile… “I Can!” Win – Win Interdependence Synergy Confidence Non-Violence Systematic & Organised / Creative Enthusiasm / Passion Friendship Sincerity Listening / EBA… Faith Perseverance Humility Simplicity Peace Compassion Forgiveness Gratitude / Counting Blessings… Patience / Tolerance Generosity Courage Patriotism PROACTIVE … The Power of Values © Dr. C V Ramanan Professor & Director

 Work  Family  Friends / Relationships  Leisure  Personal Growth  Spiritual Attainment S UCCESS Balance Focus Conserve Compartmentalise © Dr. C V Ramanan Professor & Director

 Soul Consciousness  Atma / Original Sanskars  Energy Flow / Vibrations  Nishkama Karma  Yoga … Union with God  Meditation  Pranayama  Purpose  How do we want to be remembered?  Sewa  Ekatvam  Make a difference… Sat Chit Ananda … Be Blissful! © Dr. C V Ramanan Professor & Director