1 LTC Trend Tracker TM Your Gateway to Performance Improvement A New Free AHCA/NCAL Member Benefit Go To To Learn Morewww.LTCTrendTracker.com

2 LTC Trend Tracker TM Helping Caregivers & Facility Staff To: Benchmark progress toward quality, staffing, and survey goals Align staff incentives to market realities Spot future training needs Identify opportunities to further quality improvement Enhance operational performance Tracking and Utilizing Key Metrics to Advance Excellence

3 LTC Trend Tracker TM Bringing Owners and Operators A Few Clicks Closer To: Tracking local market trends Comparing your facility with your peers Examining key metrics Identifying potential business opportunities Gathering business intelligence to inform strategic & operational decisions Tracking and Utilizing Key Metrics to Seize Opportunities

4 Examine and Compare Performance On: Five Star Ratings Medicare Utilization Operational Metrics Quality Measures Survey Citations Workforce Characteristics Resident Characteristics Tracking and Utilizing Key Metrics to Enhance Knowledge NEW ENHANCED

5 Examine and Compare Performance Versus Peers: In Your Local Market Area: State County City Zip Code Urban / Rural With Similar Operational Characteristics: For-profit / Non-profit / Government Hospital-Based / Freestanding Independent / Multi Tracking and Utilizing Key Metrics to Improve Performance ENHANCED

6 Build Your Report in 5 Easy Steps

7 Step 1: Select a Report Tracking and Utilizing Key Metrics to Improve Performance

8 Step 2: Select Your Facility or Group Tracking and Utilizing Key Metrics to Enhance Knowledge

9 Step 3: Select The Geographic Market Tracking and Utilizing Key Metrics to Advance Excellence

10 Step 4: Select The Peer Group Tracking and Utilizing Key Metrics to Advance Excellence

11 Step 5: Click on Green Build Button Tracking and Utilizing Key Metrics to Advance Excellence

12 Example: Five Star Report

13 Example: Overall Rating Average

14 Overview of LTC Trend Tracker TM Reports Five Star Rating Report OSCAR Staffing Report OSCAR Resident Report OSCAR Survey Citation Report CMS Quality Measures Report CMS Cost Report Medicare Utilization Report NEW ENHANCED

15 Overview: Five Star Rating Report Overall Rating Health Inspection Rating Direct Care Staffing Rating Registered Nurse Staffing Rating CMS Quality Measure Rating

16 Overview: OSCAR Staffing Report Overall Nursing services Therapy services Dietary Housekeeping Administrative Other Average Hours Per Patient Day:

17 Overview: Oscar Resident Report ADL Dependence (eg. % requiring assistance with transferring) Bowel / Bladder Measures (eg. % cathetorized post-admission) Mobility Measures (eg. % physically restrained w/o order at admission) Skin Integrity Measures (eg. % stage 2+ post-admission pressure sores) Special Care Measures (eg. % on pain management program) Other (eg. % with advance directives) Sample Resident Measures

18 Overview: OSCAR Survey Citations Report Survey Results Average Number Of Tags Deficiency Free Providers Immediate Jeopardy Substandard Quality Of Care Deficiencies Greater Than Or Equal To “G” Highest Scope And Severity Citation Incidence (F-Tags) Scope And Severity Percentage Of Peer Facilities With F-Tag

19 Overview: CMS Quality Measures Report Post Acute Care Chronic Care –Physical Condition And Depression –Physical Functioning And Weight Loss –Urinary System –Vaccinations CMS Quality Measure Domains

20 Overview: Cost Report Occupancy (eg. occupancy rate, Medicare utilization) Costs And Revenues (eg. days A/R sales outstanding) Staffing And Compensation (eg. % benefit, % total compensation) Bad Debts (eg. non-dual bad debt per Medicare patient day) Sample Cost Report Measures

21 Overview: Medicare Utilization Report Medicare Reimbursement (eg. average Medicare days and rate PPD) Medicare Utilization (eg. % in Rehab + Extensive Services RUGs, % very high therapy intensity, % RUGs w/o restorative nursing) Sample Medicare Utilization Measures

22 How Do I Upload RUGs data? Step 1: Click here to upload RUGs data Upload RUGs Data in 5 Steps

23 How Do I Upload RUGs Data? Step 2: Click Upload File Button to Initiate Uploading of RUGs Data

24 How Do I Upload RUGs Data? Step 3: Find RUGs Data File, and Click Open to Upload

25 How Do I Upload RUGs Data? Step 4: Review Data Upload and Resolve Any Issues Step 5: Submit the Data

26 How Do I…? Go To or...

27 Click How Do I...? To Access the How Do I...? Documents

28 Can My Organization Participate? To be able to access LTC Trend Tracker TM, your organization must: –Be a member of AHCA / NCAL –Complete the registration form and agree to the terms of the LTC TT Acceptance Agreement –Commit to regularly provide/upload selected key data into the LTC TT database

29 What Protections Are There On Data? Information from public sources can be identifiable. Information submitted by a provider organization is only visible to that provider organization. The information submitted is aggregated for benchmarking and analysis purposes. No individual facility or organization level data can be identified.

30 Who Should Complete the Registration Form? The registration form is to be completed by a representative of your organization that can agree to the terms of the Acceptance Agreement and authorize the participation of your organization with LTC TT Go to and click on register to join LTC Trend Trackerwww.LTCTrendTracker.com

31 What Information Will I Need To Begin The Registration Process? Contact information for your organization’s authorized representative Contact information for the person to be the designated LTC TT account administrator (Name, Title, Address, Phone, Fax, )

32 Access LTC Trend Tracker TM In 4 Steps 1) Complete the LTCTT registration form at 2) Complete and submit the facility list for your organization provided by LTCTT 3) Complete and submit the LTCTT user list for your organization provided by LTCTT 4) LTCTT representatives will contact your organizations LTCTT account administrator for training on using, uploading data, and setting up users once facility and user data has been on- boarded and AHCA/NCAL membership is confirmed.

33 To Learn More About LTC Trend Tracker TM Or To Sign Up Your Organization To Access LTC Trend Tracker TM : Visit the LTC Trend Tracker TM Registration Page At: Or Call LTC Trend Tracker At: