Creating Plans that Measure Community Impact Chad Mikado JAN Xomotron

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National Partnerships

The Larger Context  Evidence-based programming is an imperative in today’s public and private sectors  Programs must develop performance management systems that allow them to gather data that demonstrate measureable results; and that allow them to tell their stories

How will you innovate to strategically address your community’s goals? And how do you quantify your efforts?

“My program is working toward accomplishing our objectives, and I can prove it!” What would you look for as “indicators” of accomplishing a goal? Have you/your group come to a common idea what those goals should be?

How are you measuring progress? Poll: Are you currently… Conducting assessments to measure your work in the community? SELECT RED In the process of identifying your strengths and needs to operate in the community? SELECT GREEN Trying to get started? SELECT BLUE

Identify Strengths and Needs Determine Priority Areas Create a Plan Implement Your Plan Check Your Progress Measuring Continuous Improvements Partners, Resources and Tools

1.Begin with the mission statement and/or objectives of your group: a.What are our strengths? b.What are our needs/areas of improvement? 2.What are potential issues/variables we are facing in the future? 3.What’s our inventory of tools and resources? 4.What research might be helpful to do? Identify Strengths and Needs Some questions:

How do we take action on our needs that is both effective and measurable? Determine Priority Areas

Through Logic! NeedInputsActivitiesOutputs Intermediate Outcomes End Outcomes Program planningIntended results Create a Plan

What Tools Can You Use to Prove Intended Results? Measurement tools: Survey Focus Group Logs Attendance sheets/evaluations Activity forms Direct observation And many more…

Example: I want to be healthier so I can play with my kids NeedInputsActivitiesOutputs Intermediate Outcomes End Outcomes Create a Plan Program planningIntended results 1st 2nd3rd 4th5th6th W.K. Kellogg Foundation. (2004). Logic model development guide. Accessed from:

Example: I want to be healthier so I can play with my kids NeedInputsActivitiesOutputs Intermediate Outcomes End Outcomes Create a Plan Program planningIntended results After 5 months, my cholesterol is down and my doctor has taken me off medication. 1st 2nd3rd 4th5th6th W.K. Kellogg Foundation. (2004). Logic model development guide. Accessed from:

Example: I want to be healthier so I can play with my kids NeedInputsActivitiesOutputs Intermediate Outcomes End Outcomes Create a Plan Program planningIntended results After 5 months, my cholesterol is down and my doctor has taken me off medication. I cannot play with my kids, so I need to lose 40lbs. 1st 2nd3rd 4th5th6th W.K. Kellogg Foundation. (2004). Logic model development guide. Accessed from:

Example: I want to be healthier so I can play with my kids NeedInputsActivitiesOutputs Intermediate Outcomes End Outcomes Create a Plan Program planningIntended results After 5 months, my cholesterol is down and my doctor has taken me off medication. Decrease my weight on a weekly basis by 2lbs. I cannot play with my kids, so I need to lose 40lbs. 1st 2nd3rd 4th5th6th W.K. Kellogg Foundation. (2004). Logic model development guide. Accessed from:

Example: I want to be healthier so I can play with my kids NeedInputsActivitiesOutputs Intermediate Outcomes End Outcomes Create a Plan Program planningIntended results After 5 months, my cholesterol is down and my doctor has taken me off medication. Decrease my weight on a weekly basis by 2lbs. -Walk around the track every day after work -Eat healthier meals. I cannot play with my kids, so I need to lose 40lbs. 1st 2nd3rd 4th5th6th W.K. Kellogg Foundation. (2004). Logic model development guide. Accessed from:

Example: I want to be healthier so I can play with my kids NeedInputsActivitiesOutputs Intermediate Outcomes End Outcomes Create a Plan Program planningIntended results After 5 months, my cholesterol is down and my doctor has taken me off medication. Decrease my weight on a weekly basis by 2lbs. -Walk around the track every day after work -Eat healthier meals. -Gym membership -an “App” on my phone that helps me count calories. I cannot play with my kids, so I need to lose 40lbs. 1st 2nd3rd 4th5th6th W.K. Kellogg Foundation. (2004). Logic model development guide. Accessed from:

Example: I want to be healthier so I can play with my kids NeedInputsActivitiesOutputs Intermediate Outcomes End Outcomes Create a Plan Program planningIntended results After 5 months, my cholesterol is down and my doctor has taken me off medication. By the end of the third week, I can jog around the track in 2 minutes. Decrease my weight on a weekly basis by 2lbs. -Walk around the track every day after work -Eat healthier meals. -Gym membership -an “App” on my phone that helps me count calories. I cannot play with my kids, so I need to lose 40lbs. 1st 2nd3rd 4th5th6th W.K. Kellogg Foundation. (2004). Logic model development guide. Accessed from:

Your Indicator Strengths NeedInputsActivitiesOutputs Intermediate Outcomes End Outcomes Create a Plan Program planningIntended results How would you use this model to help illustrate your goals?

CNCS Data Quality Review Criteria 1.Valid: Measure the right outcome for your intervention. 2.Complete: Minimize missing data. 3.Consistent: Collect data the same way every time. 4.Accurate: Minimize errors in your data. 5.Verifiable: Double-check that data are collected in accordance with correct procedures. From “Data Collection and Aggregation for CNCS Agency Wide Priority Performance Measures” presented at NCVS 2012

When Developing a Plan… 1.Involve partners in the process. 2.Start the plan where it makes sense. 3.Keep it simple. Keep it brief. 4.Look at what will actually occur. 5.Be ready to modify. Create a Plan

Strategic Partnering: Putting it all together How can you strategically include partners in your plan? Partners are more than “inputs”! – How can partners help you identify needs? – How can you leverage resources to get the inputs you need? – How can you collaborate with partners on activities? – What outputs would be helpful to both you and your partners? – What shared outcomes can you work toward? Create a Plan

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JAN in Second Life Collaborators: Pr ivate/public sector employers, Federal and state agencies, employer and AT-focused groups, research and training centers, and service organizations Ongoing Strategies:  Participate in collaborative meetings;  Provide opportunities for relationships to develop from training activities;  Reciprocal linkages through Website and social networks;  Posting of information to social networks and blogs;  Strategic use of messages, print ads, Web ads, logos, and drop-in articles in newsletters, mailings, and other communications;  Technical assistance via newsletters and other venues;  Display and/or distribution of promotional materials; and  Sponsorship of events that promote the employment of people with disabilities. 26

Addressing the Gaps: Identifying and Leveraging Resources What do you need to implement your plan? – Products and Information – Additional resources What are some creative ways you can locate and secure additional sources of funding, services, intellectual capital and other resources? Create a Plan

Implement Your Plan As you and your partners work to implement your plan, it’s important to: Clearly define each task Establish “due dates” or “target dates” Clarify who is responsible to complete the task Share progress Coordinating Efforts and Maximizing Impact

What Tools Can You Use to Prove Intended Results? Measurement tools: Survey Focus Group Logs Attendance sheets/evaluations Activity forms Direct observation And many more… Check Your Progress

Identify Strengths and Needs Determine Priority Areas Create a Plan Implement Your Plan Check Your Progress Partners, Resources and Tools

What is a team; what is collaboration; partnership…. “Unnatural act between unconsenting adults” Minkle, M., Community organizing and community building for health

Partnering Toward Successful, Measurable Outcomes 1.Identifying the right partners 2.Be clear on the “what’s” and the “how’s” of partnering 3.Assess the partnering process Check Your Progress

Ensuring You’re Headed for Measurable Outcomes As you work with your partners to implement your plan, it’s essential to stop and check your progress. Revisit the outcomes in your plan – Are you meeting them or progressing toward them? If yes, document examples of the outcome(s) If no, Identify and address any barriers Check Your Progress

Remaining Questions? What do you still need to know? What additional resources do you need? What are your concerns? How can we help you in your efforts to measure results and strategically approach change?

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1. AmeriCorps: Building a High Quality AmeriCorps Program - From Blueprint to Implementation - New Program Start-Up Guide americorps-program-blueprint-implementation-new-program-start-guide 2. BUILDING AN INCLUSIVE DEVELOPMENT COMMUNITY: A Manual on Including People with Disabilities in International Development Programs Organizational Self Assessment: Checklist for Inclusion pdf.usaid.gov/pdf_docs/PNACY408.pdf 3. Systems Thinking ~ a Comprehensive Approach to Disability Inclusion in National Service and Volunteerism - Building the Model NSIP’s 2009 Leadership Institute