Capacity development for multiple stakeholders from 11 towns around Lake Victoria Maarten Blokland 29 May 2013

Content 1.Project Context 2.Approach and Methodologies 3.Success Factors 4.Conclusions NETWAS

Pop ‘000 - Towns 40 - Bondo (Ke) 15 - Bugembe (Ug) 81 - Bukoba (Tz) 51 - Bunda (Tz) 56 - Homa Bay (Ke) 85 - Kisii (Ke) 15 - Muleba (Tz) 25 - Mutukula (Ug/Tz) 12 - Koytera (Ug) 25 - Nyendo (Ug) 405,000 = total population Access to improved services: water 22%; sanitation 14% Context of the Project

Stakeholders in the Towns CD Info Action for Improved Services CD Objective and Model  Capacity development is to be provided to local stakeholders, with a view to secure sustainable and equitable delivery of services  The capacity development interventions will respond to specific on-the-ground issues in each town Capacity Builders

Systematic approach (1) Step 1: Initial inquiries were conducted in the 11 towns to find the specific issues and to assess the capability of the various town actors to address these issues. Step 2: On this basis a tentative programme of CD interventions (CDIs) was developed, and the ability of the facilitators to deliver this programme was assessed. Step 3: Whilst finalizing the CD programme and its materials, a programme for enhancing the capacity of the facilitators was set up and subsequently executed

Systematic Approach (2) Step 4: During the implementation of the CDIs further inquiries were conducted in the towns to examine the quality of CDI delivery and the status of implementation of the action plans. Step 5: The key actors from the towns were invited to a top-level consultation to learn about the results of the programme and to appreciate and intervene in support of the town-level action plans that had sprung from the programme.

Purpose of 5th Symposium Success Factors (1) The 2,200 persons from the 11 towns that participated in the programme took ownership of the WASH problems in their town, took up the formulation and implementation of hundreds of individual and joint Action Plans. A high level of appreciation of the courses by the participants: i) the training was conducted professionally and by knowledgeable trainers, ii) materials were good & offered opportunities for further learning, iii) the participatory methodologies were highly appreciated, iv) venues were appropriate for learning.

Participants interacted and learned from each other (across stakeholder groups / hierarchical and social strata / towns and nations) during the CD programme, Action Planning, Top-level consultations. Leading practices were shared, adapted and applied and inter- town and inter-country exchanges were set up by participants The programme of town-wide CD interventions was developed by the partners based on a shared understanding of WASH and a jointly agreed CD approach and methodology. Success Factors (2)

The process and methodologies used by the partners (SAR for inquiry, partner meetings, TNA, TOT and coaching, the PLA orientation of the CD interventions, the Top Level Consultations The determination of the participants to implement their Action Plans. Conscious efforts to document and incorporate knowledge and experience of the actors, identify and share cases of best/worst worst practices encountered during inquiries, CD implementation and design and execution of Action Plans Success Factors (3)

Conclusions The equitable and efficient use of water and the improvement of environmental sanitation were always at the heart of the project. The CD interventions addressed the local issues identified during the inquiries, whether from an institutional, regulatory, social, financial, commercial or operational perspective. The issues of sustainability and social inclusiveness were cross-cutting subjects and were an integral component of all CD interventions. The CD interventions promoted interdisciplinary thinking and problem- solving and integrated approaches. This was achieved by delivering and discussing interdisciplinary content, and by sharing experiences across participants from different organizations, towns and countries. But most of all, this was achieved by the participants themselves when they sat down together to draw up town-based Action Plans and then jointly stood for their implementation.

Purpose of 5th Symposium Thank you for your attention. Maarten Blokland Associate Professor in Water Services Management UNESCO-IHE Institute for Water Education ihe.org