Live Communications Server 2005 Overview INF 251 Live Communications Server 2005 Overview Eileen Brown IT Evangelist Microsoft UK http://blogs.msdn.com/eileen_brown

Enterprise Challenges Productivity and Cost Communication full of inefficiencies Communication tag all too common (email, voice mail) Workers physically separated by geography and time zone Don’t know a person’s availability before trying to contact Difficult to automate real-time processes and notifications Connecting to other organizations is difficult Often requires costly third-party products Different organizations use different systems Communication costs are high Long-distance phone calls Email storage of messages and files Disconnected Data Disconnected Processes Disconnected Platforms Disconnected People Contractors Customers Suppliers Partners Enterprise Solutions PC Tablet Laptop PDA Email LOB Apps Group Productivity Legal Data Personal HR Research

Enterprise Challenges Management and Security Managing infrastructure is costly and slow Multiple IM clients to manage and support Remote Access and VPN’s costly and complex Rising use of Email as file transfer requires more storage Exposure to threats Public IM networks open to viruses, not secure, IP breaches New regulations from NASD, SOX, SEC, HIPAA Changing Communication Methods 20% 2004 2008 80% 38% of workers have at least one public IM client 20% of all enterprise users worldwide utilize IM today, this number to grow to 80% of by year-end 2008

Delivering Full Suite of Capabilities People-Driven Processes Timely Access To Knowledge Collaborative Work Space Integrated Communications Services Presence Streaming Video Instant Messaging AV Conferencing Web Conferencing Voicemail Alerts E-mail Project Management. Team Workspaces Task Management Document Workspaces Discussions Versioning Content Aggregation Finding People Content Management LOB Integration Enterprise Search Extranet Document Collaboration Workflow Process-Based Forms Business Process Automation Tracking and Reporting Organizational Roles, Access Rights Process Design

MSFT Real-Time Collaboration Vision Rich, presence-based multi-modal collaboration Intuitive, contextual user experience Intuitive, integrated software and services that provide pervasive real-time collaboration capabilities enabling people to work together more effectively Universal availability across devices and networks Integrated seamlessly into organizational infrastructure

MSFT Real-Time Collaboration Investments Microsoft Office Live Communications Server Integrated Communications platform Presence and instant messaging solution Microsoft Office Live Meeting Web conferencing and screen call solution The Next Generation Live Communications Client Integrated IM + Telephony client for information workers Other Microsoft C&C Investments: Windows, Exchange, Outlook, SharePoint, Smartphone, OneNote, MSN

Visualizing Integrated Communications End-User Value Intuitive in-context user experience Rich presence-based multimodal communication Any device, any place Increased productivity Developer Value IT Manager/ Service Operator Value Standards-based integrated communications platform Rich APIs and Web Parts/Services Development Tools Infrastructure simplification and consolidation

Office Live Partner Ecosystem Platform Extensions Solutions Services Public IM Connectivity Chat Financial News / IM System Integrators Hygiene Manufacturing / SC Multi-Party Voice / Video Fax / SMS Telephony / PBX Alerts Mobile Client Integrated Conferencing Integration w/ CRM Web Client E-Learning Load Balance Logging / Compliance Session Border Control Backup / Restore

Live Communications Server 2005 Real-Time Collaboration Capabilities and Key Benefits Connect People Reduce Cost Presence Awareness Text, Audio, Video, Data Connect with other businesses Public IM networks Remote Users Make Decisions Faster Reduce email storage Reduction in VPN/RAS Reduce phone use Standards Based (SIP) Extensible API’s Presence enable applications Keep Data Safe and Managed Technology Integration Encryption and authentication Logging and Reporting Meet regulatory commitments Higher Availability, Fail Over Data Recovery Scale to thousands of users Microsoft Office System Windows Server System Team Sites and Portals Windows Active Directory Exchange Server SQL Server

Adding “Real-Time” to Microsoft Office Enabling Contextual Collaboration Presence in Outlook, Excel, Word, SharePoint and more Enabling higher productivity from users’ favorite applications

Adding “Real-Time” to Microsoft Office Enabling Contextual Collaboration Presence Information in Outlook 2003 Presence (LCS) Free / Busy (Exchange) Contact Information (AD) Instant Message, Call or E-mail (LCS) Add to Outlook Contacts OL + Exchange

Adding “Real-Time” to Microsoft Office Enabling Contextual Collaboration Presence in SharePoint Portal Server and Windows SharePoint Services Presence Status

Windows Messenger 5 Simple and familiar user experience integrates multiple session types Audio/Video Instant Messaging Custom Tabs Notifications Application Sharing Presence Remote Assistance File Transfer Whiteboarding LM Integration

Remote User Scenario (Without VPN) Enterprise A LCS 2005 Access Proxy User C User E LCS 2005 User F User D LCS Client User A LCS Client User B SIP over TLS tunneling via port 5061 or 443 No VPN required, authentication at the Access Proxy

Live Communications Server 2005 ‘Direct’ Federation Between Organizations Enterprise A Enterprise B LCS 2005 Access Proxy LCS 2005 Access Proxy LCS 2005 LCS 2005 LCS Clients LCS Clients Manage connected environments to 2 or more organizations Ability to specify shared certificates and user access

Windshield Manufacturer Live Communications Server 2005 ’Clearinghouse’ Federation Automotive Industry Example) Windshield Manufacturer Automobile Manufacturer (LCS 2005 Enterprise) LCS 2005 Clearinghouse LCS 2005 Tire Supplier LCS 2005 Access Proxy LCS 2005 Access Proxy LCS 2005 Access Proxy LCS 2005 Audio Supplier LCS Clients Central point of management Allows for enterprise to have ONE connection to clearinghouse vs. multiple connections to multiple organizations (Clearinghouse serves as router to other organizations)

Public Instant Messaging Connectivity With MSN, AOL, Yahoo* LCS 2005 Access Proxy Enterprise A LCS 2005 Access Proxy LCS 2005 LCS Client LCS Client LCS Client SIP Proxy LCS 2005 Access Proxy A top customer-requested scenario Brings together corporate IM and public IM No 3rd party gateways/software required One desktop client *Licensing for Public IM network connectivity will be a separate charge. Details are TBD

Live Communications Server SE Standard Edition Basic Topology LCS 2005 Standard Edition Environnent Single server connected to Active Directory Supports up to 15k active users User’s data stored in MSDE on server Need Logging/Archiving? With SQL Server Offer Remote User Access With Access Proxy No VPN required Federate with other Companies Optional Director role Logging/Archiving Server SQL LCS Clients LCS 2005 SE Remote Users Access Proxy Federated Users Director

Live Communications Server EE Enterprise Edition Topologies SQL Cluster (optional) Two Tiered Architecture EE servers support up to 20k active users One pool can support over 100k active users SQL database stores user info Scale out With additional EE servers Offer Remote User Access With Access Proxy No VPN required Federate with other companies Optional Director role For Higher Availability With optional SQL clustering SQL SQL LCS 2005 EE LCS 2005 EE Load Balancer Load Balancer Federated Users Director Remote Users Access Proxy

Live Communications Server 2005 Administration – Status View Manage LCS 2003 & 2005 Environment Extensible Data Pane Topology pane

Live Communications Server 2005 Administration – Resource View Server and Server Pool Management List of Technical Documentation Task pane

Live Communications Server Feature Comparison by Version LCS 2003 LCS 2005 Standard Edition LCS 2005 Enterprise Edition Connect and Collaborate Live Meeting Integration Connectivity to public IM Share presence and IM between organizations Presence Awareness and Contacts Presence Status Control (online, away, busy) Server-side roaming contacts Integration with Microsoft Office programs Offline status 150+ Contacts supported = Feature Included = Feature Enhanced = New Feature

Live Communications Server Feature Comparison by Version LCS 2003 LCS 2005 Standard Edition LCS 2005 Enterprise Edition Server Performance Active User Capacity Up to 15,000 active users Up to 20,000 active users *Over 100k per server pool Failover support for planned growth or unplanned downtime Clustering Capability SQL Server for backup, extended data recovery Security IM Text, Audio, Video encryption Kerberos / NTLM Logging & Archiving Advanced Logging = Feature Included = Feature Enhanced = New Feature

Live Communications Server Feature Comparison by Version LCS 2003 LCS 2005 Standard Edition LCS 2005 Enterprise Edition Administration and Reporting Administration through Microsoft MMC Manage both LCS 2003 and LCS 2005 Servers Support for MOM Active Directory directory services integration Group Policy Object Management Enable users by per-user, bulk-user or per-feature Extensible Based Platform Server API Updated Client API = Feature Included = Feature Enhanced = New Feature

RTC Software And Services Roadmap Live Meeting 2003 Live Meeting 2005 Service Windows console Higher scale backend Collaboration, Full-fidelity content & Usability 2-way Outlook sync and Office integration Audio Conference call integration & 1-way VOIP Enterprise adoption enablers Live Meeting 2006 LCS 2003 LCS 2005 Public IM Connectivity LM+LCS Next Gen Server Server IM/Presence Server SIP Proxy Federation Failover and Disaster Recovery Outside User Support Increased scale/cluster support Access to MSN, AOL, Yahoo No 3rd party gateways Authenticated and managed Multimodal communications platform IM/Presence, Voice, Data, Video, Web Conferencing Server/Service Federation Windows Messenger 5.0 “Istanbul” Next Gen Client Client Triple Stack Client SIP IM/Presence Client NetMeeting replacement Rich VoIP/Video endpoint Enterprise UI LM Audio integration RTC v1.2 RTC v1.3 RTC v2.0 Office Extensions Platform WM Automation API Client/Endpoint SIP APIs Scalable Endpoint API SPL: SIP Processing Language Managed Routing API HA/DR Managed (L)APIs Activity API Scalable End Point API Rich Media plane 1.0 2H-04 1H-05 2H-05 06

The Next Generation RTC Client IM Presence Contact Mgmt Soft Phone Remote Call Cntl Audio Conf Video, Data Collab

Live Communications Client Coming to an enterprise near you in H1 CY05 Demo Live Communications Client Coming to an enterprise near you in H1 CY05 Ken Ewert Program Manager Real Time Collaboration Microsoft

The Next Generation RTC Client New and Improved Features Enhanced Presence Exchange free/busy data Offline presence with OOF message Custom presence notes Automated On the Phone presence Instant Messaging Multi device support (MPOP) Email integration Contact Management Search Integrated with Outlook and Active Directory Offline mode Audio/Video/Data New WM9 real-time codecs H.263 Multi-party Application Sharing Telephony Point to Point VoIP Hold, retrieve, transfer, call waiting, deflect, redirect to vmail Phone notification PSTN Conferencing integration Standards based PBX integration

The Next Generation RTC Client Integrated Search and Presence

The Next Generation RTC Client Telephony Integration +14255557575 +14258828080

The Next Generation RTC Client Extended Presence and Data Collaboration

Next Steps Visit http://www.microsoft.com/livecomm Evaluation downloads for LCS 2005 – now available! Product Information Demo’s Licensing information Customer Case Studies Technical documentation Download Windows Messenger 5.1 Contact your MSFT account manager for more info on LCS 2005 or the beta for the next gen Client

© 2004 Microsoft Corporation. All rights reserved © 2004 Microsoft Corporation. All rights reserved. This presentation is for informational purposes only. MICROSOFT MAKES NO WARRANTIES, EXPRESS OR IMPLIED, IN THIS SUMMARY.