Jo-Anne Shaw Managing Director

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Presentation transcript:

Jo-Anne Shaw Managing Director EnvisionWare Jo-Anne Shaw Managing Director APAC

Trove in Australia Paperspast in New Zealand

Community digitisation

Library Lovers Week Library in the Park

Facebook Time Creativity Opportunity

Events Ninja Knitters Discussion groups

Reading suggestions

Not about circulation

http://carnegie.org/fileadmin/Media/News/press_releases/Books.JPG

Enough time for all services ?

Team feel overloaded?

Solutions that free staff time for customer service Patron PC bookings Patron printing management Patron self payment Printing Copying Library fees and fines Patron online booking library events room reserve Patron online reading programmes Patron self circulation RFID solutions

PC Bookings PC control

PC Reservation®

PC Reservation® Authenticate Library members Options for guests/visitors Rules based on patron record Establish groups of PCs with different rules / sessions Easy to configure Bookings from web, booking station, staff, phone Multiple languages Staff interaction Over 10,000 libraries MAC support Extensive reports

Print Management Cost recovery

LPT:One Print Management™ Printer driver independence – works with all printers and printer/copiers Installs in minutes Supports wireless printing payment Multiple payment methods Pay at Client or Print Release Terminal Use on Windows, Laptops, Mac, Citrix, Windows Terminal Services Easy to administer and upgrade

(Coin and Bill Acceptor) Payment options EnvisionWare CBA™ (Coin and Bill Acceptor) Accepts notes and coins – gives change Manages printing and copying payments at the same time Cash payments of library fines and fees Adds value to deposit accounts AAM™ (Authentication and Accounting Module) Includes centralised PC Reservation reports Deposit account Payment from library account

EnvisionWare eCommerce Services™ Self-service Fine Payment via Web, Self-circulation and Kiosk/Print Station Easy for patrons to pay from anywhere Removes embarrassment Pay with Cash, Credit or Account Links directly to ILS to query and clear fines Safe, secure, easy to manage

Staff Transaction Station™ Library Point of Sale – industry first Links directly to ILS to query and clear fines Centralised management reports Hardware/software package options Easy to configure

Launch Command™ Offer multiple options from one self service station Can include eCommerce Can include checkin Can include checkout

EnvisionWare OneStop™ Self Circulation 100% Customisable screens Unicode language options Checkin and checkout options One-step secure case checkout Please-help button Auto offline mode

EnvisionWare Radio Frequency Identification Easy to use :: flexible Reliable Over 300 libraries Choice of encoding models

EnvisionWare Radio Frequency Identification Provides security to library stock and deterrent to theft Displays gate alarms titles at staff desks Standards based Automated returns options

Evanced Solutions suite Online Event booking and management Online Room and equipment booking Online Reading programme management