Stakeholder Analysis Public Sector Improvement Facility Project Resources

PSIF Project ResourcesStakeholder Analysis2 What is a Stakeholder? Any individual, group or institution who is affected by a project in a positive or negative way; orAny individual, group or institution who is affected by a project in a positive or negative way; or Any individual, group or institution that has an interest (or stake) in the projectAny individual, group or institution that has an interest (or stake) in the project

PSIF Project ResourcesStakeholder Analysis3 Why Analyse Stakeholders? Understand your clients/beneficiary interests, needs and capabilitiesUnderstand your clients/beneficiary interests, needs and capabilities Clarify all groups that might have an interest in a project or project conceptClarify all groups that might have an interest in a project or project concept Identify potential opportunities and threats to project implementationIdentify potential opportunities and threats to project implementation Determine the extent to which certain groups should participate in project planning, implementation and evaluationDetermine the extent to which certain groups should participate in project planning, implementation and evaluation

PSIF Project ResourcesStakeholder Analysis4 Steps in Analysing Stakeholders 1.Identify important stakeholders and their interests 2.Assess the power and influence of stakeholders in relation to the project 3.Determine appropriate project response to each stakeholder/group 4.Plan which stakeholders will participate in the project cycle, when and how 5.Start to identify risks from stakeholders 6.Develop strategy for building participation and stakeholder commitment.

PSIF Project ResourcesStakeholder Analysis5 Prepare a Stakeholder Matrix StakeholderInterestImpact S.1 S.2 S.3

PSIF Project ResourcesStakeholder Analysis6 Who are the Stakeholder Groups? Checklist for Stakeholders Stakeholder 1.Have all stakeholders been listed? 2.Have all potential supporters and opponents of the project been listed? 3.Have gender issues been considered? 4.Are new stakeholder groups likely to emerge as an outcome of the project? S.1 S.2 S.3

PSIF Project ResourcesStakeholder Analysis7 What are the interests of each Stakeholder/Group? Interests of each Stakeholder Stakeholder 1.What are their expectations? 2.What benefits will they accrue? 3.What resources will they commit (or avoid committing) to the project? 4.Do they have other interests that might conflict with the project? 5.How do they regard other stakeholders on the list? S.1 S.2 S.3

PSIF Project ResourcesStakeholder Analysis8 What is the potential for each Stakeholder to affect the project? Potential Impact of Stakeholder How?Stakeholder Positive (+) Negative (-) Unknown (?) S.1 S.2 S.3

PSIF Project ResourcesStakeholder Analysis9 Factors to Consider in Assessing Stakeholder Power and Influence Legal or statutory authorityLegal or statutory authority Authority of leadershipAuthority of leadership Control of strategic resourcesControl of strategic resources Possession of specialist knowledgePossession of specialist knowledge Negotiating position & ability to influence other stakeholdersNegotiating position & ability to influence other stakeholders Social economic and political statusSocial economic and political status Formal/Informal links to other stakeholders (including role as “gatekeeper”)Formal/Informal links to other stakeholders (including role as “gatekeeper”) Degree of dependence on other stakeholdersDegree of dependence on other stakeholders

PSIF Project ResourcesStakeholder Analysis10 Determine the level of involvement of each stakeholder Will they be: Provided information or informed about the project only? Provided information or informed about the project only?Informed Actively consulted on project matters? Actively consulted on project matters?Consulted Partners in managing the project? Partners in managing the project?Partners Controlling and directing the project? Controlling and directing the project?Controlling

PSIF Project ResourcesStakeholder Analysis11 Determine the stage at which each stakeholder will become involved Will they be involved in : The needs assessment for the project? The needs assessment for the project? The project planning? The project planning? Project implementation? If so how? Project implementation? If so how? Project monitoring and evaluation? Project monitoring and evaluation?

PSIF Project ResourcesStakeholder Analysis12 Develop a participation matrix ParticipationTypeStage InformConsultPartnerControl Needs Assessment Planning Implement Monitoring & Evaluation