E-science grid facility for Europe and Latin America Ancillary Services (TSA1.2) Accomplishments Ramon Diacovo CEFET-RJ/UFRJ (Brazil) SA1 Kick-off Meeting CEFET-RJ,

Rio de Janeiro, SA1 Kick-off-Meeting, Outline EELA-2 Operations Centre website –Deployment (Joomla!)  Plugins –Content migration EOC DB website –Deployment (Codeigniter) –Development (partial) Mailing lists –Deplyoment (mailman) OOD Training Ticket system –Deployment (Eventum) and Customization

Rio de Janeiro, SA1 Kick-off-Meeting, EOC Website Joomla! Content Management System

Rio de Janeiro, SA1 Kick-off-Meeting, EOC Website Joomla! Highlights –Open source –Full-fledged WYSIWYG editor for posting articles –Good access control –Huge amount of extensions readily available –Easily customizable Deployed Plugins –Google Maps –Event Calendar –Google Analytics Content migrated from EELA-1 documents site

Rio de Janeiro, SA1 Kick-off-Meeting, EOC – Google Maps Plugin Current Status –Updated every half hour from SAM Pledged Infrastructure

Rio de Janeiro, SA1 Kick-off-Meeting, EOC – Calendar Plugin Keeps track of SA1 events

Rio de Janeiro, SA1 Kick-off-Meeting, EOC – Google Analytics Plugin Gathers access information from EOC site

Rio de Janeiro, SA1 Kick-off-Meeting, EOC – Content Migration 12 documents migrated so far –Terminology corrections –Re-formatting

Rio de Janeiro, SA1 Kick-off-Meeting, Mailing Lists EELA-2 mailing lists numbers so far –33 lists –About 6000 messages exchanged –About 400MB of data stored Lists –jru-argentina, jru-brazil, jru-chile, jru-colombia, jru-france, jru- peru, jru-portugal, jru-spain, jru-venezuela –cb, mb, tb –na2, na3, sa1, sa2, na3-gridification, na3-production, jra1 –prod.vo.managers, oper.vo.managers, nof.vo.managers, eela.vo.managers, edteam.vo.managers –eac, sa1-mgr, grid-prod, conference –mailman, info, all, members, announce

Rio de Janeiro, SA1 Kick-off-Meeting, EOCDB Website Prototype status  –BDII configuration file generation   –Authentication   –Authorization   –Site viewing    Nodes, VOs, Tags and Contacts   –Site editing    Nodes, VOs, Tags and Contacts  X –Site inserting X X  Nodes, VOs, Tags and Contacts X X –Site deleting X X  Nodes, VOs, Tags and Contacts X

Rio de Janeiro, SA1 Kick-off-Meeting, EOCDB Website Prototype status –Still lacks visual appeal…

Rio de Janeiro, SA1 Kick-off-Meeting, Training Ticket system –OOD teams  UFRJ – Face-to-face training  ULA – video/audio conference training  UFCG – still to be recruited and trained  UNIANDES – still to be trained –EELA-2 tutors  Presentation at “1 st Tutorial for Tutors” – support when needed –“Quick Guide” creation  Hosted at EOC site

Rio de Janeiro, SA1 Kick-off-Meeting, Ticket System Eventum –Open source –Easily customizable and extendable (PHP) –Native workflow support

Rio de Janeiro, SA1 Kick-off-Meeting, Ticket System Good overall feedback Frequent misuses –Still tickets  Most tickets should not be inactive for more than a few days  Constant updates should be provided –The “Unhandled” → “Assigned” transition  Often forgotten –The → “Closed” transition  Sometimes forgotten –Unaware discussion  The ticket system uses tricky headers Subject: [#100] Issue Title From: Some Colleague To: You

Rio de Janeiro, SA1 Kick-off-Meeting, Links SA1 Services – – – Tech references – – – –