W O R K P L A C E F U T U R E S With thanks to our sponsors.

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W O R K P L A C E F U T U R E S With thanks to our sponsors

Great FM doesn’t grow in trees

Mutual understanding Processes Setting Expectation People Agreeing outcomes Investment Everyone delivering Measuring success

Technology Critical to get it right

Who are Innovise Software? FM FTSE 100 Guarding Continents

What do Innovise do? 35% £25k pa £75 £80 - £250 £25 2% 2.5% £300 £20 - £100 £65 100% £55k pa Direct Efficiency Based on 1000 employees Indirect Efficiency PlanningControlCRMAuditDataService

John Logie Chief Technical Officer

Who are Securitas? Global Values 17,500 in UK

The situation Challenges faced

34,000 Contracts 154 Branches 29 Core Applications 17,500 People 7 Months / 29 weeks 1 Project… 1 Deadline… from which we must have 1 Business 3 Top 10 Security businesses

A new world for Securitas UK A bright future Bowlfuls of opportunities New spaces to explore

£500,000 in under 1 Year Return on Investment All refined and consistent Processes Everyone delivering Measuring success

Graeme Hughes Chief Executive Officer Innovise Software

Building blocks of success