EURIM Personal Identity Group Data Sharing Model for Public Services 13 th January 2005 Jim Lound © Experian Ltd 2005

Provider of services Individual Product / Service requests FOI requests Initiating the contact © Experian Ltd 2005

Provider of services Individual Proactively servicing the customer Initiating the contact © Experian Ltd 2005

Provider of services Own Data Reactive data sharing prompted by Service Provider Data acquisition Data Owner © Experian Ltd 2005

Provider of services Own Data Proactive data sharing prompted by changes to circumstances Own Data Data Owner Data acquisition © Experian Ltd 2005

Other Service Providers Potential huge demand Own Data Data Owner Contention © Experian Ltd 2005

Trusted Intermediary Provider of services Data Owner Partner Data Data Owner Trusted Intermediary - Single Interface © Experian Ltd 2005

Trusted Intermediary Individual Data Owner Trusted Intermediary - Single Interface © Experian Ltd 2005

Trusted Intermediary Infrastructure Closed User Groups ‘Open’ to Public Sector Public Services Data Sharing Pot Real Time Access © Experian Ltd 2005

Trusted Intermediary Service Provider & Partner Data Infrastructure Closed User Groups ‘Open’ to Public Sector Public Services Data Sharing Pot Real Time Access Copy Database Feed of updated records Real Time Access © Experian Ltd 2005

Trusted Intermediary Service Provider & Partner Data Infrastructure Closed User Groups ‘Open’ to Public Sector Public Services Data Sharing Pot Real Time Access Copy Database Feed of updated records Third Party Data In-houseExternal Data Real Time Access Real Time Access © Experian Ltd 2005

Trusted Intermediary Service Provider & Partner Data Infrastructure Closed User Groups ‘Open’ to Public Sector Public Services Data Sharing Pot Real Time Access Copy Database Feed of updated records Third Party Service Providers Third Party Data Real Time Access In-houseExternal Data Real Time Access e.g. Nat. ID Card verification Real Time Access © Experian Ltd 2005

Trusted Intermediary Service Provider & Partner Data Infrastructure Closed User Groups ‘Open’ to Public Sector Public Services Data Sharing Pot Real Time Access Copy Database Feed of updated records Third Party Service Providers Third Party Data Added Value Services Real Time Access In-houseExternal Data Real Time Access e.g. Nat. ID Card verification Real Time Access Real Time Access © Experian Ltd 2005

Key considerations Benefits to the citizen Benefits to the citizen Trust Trust Data quality Data quality Governance Governance Infrastructure Infrastructure Data Protection Data Protection Legislation Legislation © Experian Ltd 2005

Benefits to the individual – why are we doing this? Quicker service Reduce the need to supply documents Contribution towards identity checking Contribution towards service eligibility assessment More convenient distribution channels Ability to take advantage of cost reductions reflected in pricing Proactive service offerings © Experian Ltd 2005

Trust Trusted Intermediary Provider of services Individual © Experian Ltd 2005

Data Quality Accuracy Up to date Complete Formats Effective name and address matching routines © Experian Ltd 2005

Governance Membership - managing   Data quality - policing   Contribution - controlling level of data accessed   Purpose - controlling amount of data accessed   Citizen access   Individual’s right to look at their data   Individual’s right to know who has accessed their data. © Experian Ltd 2005

Infrastructure Minimise the financial risk - data contributors   Undertake the quality control processes   Receive, manage and maintain the shared data   Manage the day to day operations   Add value to the data   Provide electronic access to the data being shared   Support a range of distribution channels & technologies © Experian Ltd 2005

Infrastructure (cont.) Support the demands of response times   Facilitate the assessment of the levels of trust   Provide proactive notifications to individuals Provide individuals with access to their data © Experian Ltd 2005

Data Protection Issues A key issue will be to establish an acceptable and compliant method of allowing the appropriate data for sharing to be ‘in place' prior to consent in order to allow the data to be immediately released when consent is given. © Experian Ltd 2005

Legislation In areas affected, remove legislative constraints that currently prevent individuals from initiating data sharing through their express consent © Experian Ltd 2005