Rebecca Mollart – Director of Policy South Wales Regional Network 16 July 2012

Rebecca Mollart, policy director, erosh 9 July 2012  Role of erosh  Why we have changed  Climate, challenges, opportunities and concerns  Role of sheltered housing and support services  What you can do  How erosh can help you

Rebecca Mollart, policy director, erosh 9 July 2012 We  Raise awareness of the value and benefits of older people’s housing and support  Celebrate housing with care and support for older people  Promote sheltered and retirement housing schemes as community hubs  Promote and influence joint working at all levels  Disseminate policy information and good practice

Rebecca Mollart, policy director, erosh 9 July 2012  Original mission successful  Sheltered housing has changed  New political/policy environment  Changing demographics  New clients/models/services  New members  New raison d'être

Rebecca Mollart, policy director, erosh 9 July 2012 OR

Rebecca Mollart, policy director, erosh 9 July 2012  Staff  Branding  Logo  Services  Website

Rebecca Mollart, policy director, erosh 9 July 2012  £6.5bn (12%) funding cuts to SP  Public expenditure cuts/austerity  Localism/Big Society  Public health/social care/welfare reform  Demographics/changes in wealth/more self-funders  Emphasis on owner occupation/living well at home  Do any of these apply in Wales?

Rebecca Mollart, policy director, erosh 9 July 2012  Most ageing population: ◦ highest median age (36.5 years) 1 ◦ highest proportion (16%) of people ◦ People 50+ = 37% of the total population 2 ◦ % aged 60+, % 2 ◦ 1961, 2% aged 80+, % 2  44,000 (7%) older people live in sheltered/retirement housing 2  More sun, less cloud?  Older People’s Commissioner for Wales  Cross Party Group on Older People and Ageing  Greater commitment to supporting people (SP) 1. National Statistics Office Age Concern Cymru 2009

Rebecca Mollart, policy director, erosh 9 July 2012  Services reduced/stretched  Schemes/services decommissioned  More large/fewer small providers  Changing service delivery models  Option/menu based services V economies of scale  New providers/new workers  Housing/support increasingly separated  Personalisation, choice and VFM  Do you face similar challenges/different ones?

Rebecca Mollart, policy director, erosh 9 July 2012  Choice, creativity, flexibility, responsiveness  New approaches/less standardisation  More people receiving some support  Partnership working/different partners  Greater service user involvement/empowerment  Different funding sources/to different people  Income generation  Opportunities in Wales?

Rebecca Mollart, policy director, erosh 9 July 2012  Crisis v prevention  Higher needs v lower needs  Allocations/eligibility  Choice v risk  Quality/quality monitoring  Resident/service user involvement  Information, advice and advocacy  What particular concerns do you have?

Rebecca Mollart, policy director, erosh 9 July 2012  Personalised, person-centred, outcome focused  Preventative, low level, lower cost  Community resource/hub/dissemination point/cheap location for other services – GP, CAB etc  Relieves cost of other public services  Helps achieve other services’ outcomes/agendas  Key role in healthy living/active ageing/health & well-being/re-ablement  Fits with “Big Society” and localism

Rebecca Mollart, policy director, erosh 9 July 2012  Be clear what you offer and your USP  Invite external challenge  Highlight quality/value added elements  Work with other providers  Be proactive with other agencies  Remodel costs to demonstrate VFM & cost benefits  Keep proving positive outcomes

Rebecca Mollart, policy director, erosh 9 July 2012  Instant news/tweets  Policy briefings/legislation updates  Good practice resources and case studies  Signposting to other resources  Topic based discussions  Access to expert advice – Ask erosh  Monthly e-newsletter  Events calendar  Erosh “extras”  Corporate sponsorship opportunities

Rebecca Mollart, policy director, erosh 9 July 2012

Rebecca Mollart, policy director, erosh 9 July 2012

Rebecca Mollart, policy director, erosh 9 July 2012

Rebecca Mollart, policy director, erosh 9 July 2012  Visit and use  Ensure all staff have access to  Send us your own good practice  Share your views, ideas and solutions  Join/set up a regional network  Use Ask erosh  Tell us what’s happening in your area  Help us influence and lobby 

Rebecca Mollart, policy director, erosh 9 July 2012 Rebecca Mollart, Director of Policy T: M: E: W: