Royal Mail Mailmark ® What do I need to do?

Royal Mail Mailmark ®  Mailmark™ provides mail users with a new level of management information  consignment level reporting on when mail is processed  predicted delivery information  item level data on exceptions  To get this information, mail will need to be produced differently and data may need to be handled differently  This is a quick guide to what you will need to do in order to start producing Mailmark™ mail Royal Mail Mailmark ®

 Mailmark™ is an attribute of Business, Advertising and Publishing mail  It is available with Low Sort (machinable) options of those services  Mailmark™ services can be accessed through both Retail and Network Access channels  High volume mailers (posting millions of items a year) are likely to get the most benefit from Mailmark™ services Who is Mailmark ™ for?

Royal Mail Mailmark ®  Each mailpiece needs to have a barcode/2D datamatrix (a Mailmark™) printed on to it – the existing Royal Mail barcode (CBC) is not required  Each Mailmark™ must contain a unique item reference number and Supply Chain ID – Royal Mail issues the Supply Chain ID, you are responsible for creating item reference numbers  An electronic register (eManifest) of these item reference numbers must be provided to Royal Mail before the mail is handed over  Reports will be generated and viewable at So what’s new?

Royal Mail Mailmark ®  All supporting documentation is available on the Mailmark™ website  A number of third party software suppliers can support the creation of the Mailmark™ barcode and eManifest – details can be found at  We will give you access to a test site to enable you to check that your web services are working  We offer a Quality Assurance process so that you can run a full test of your solution before you mail for the first time How do I do it?

Royal Mail Mailmark ®  eManifests must be unique to Supply Chains – you may be producing several eManifests each day  What you put into an eManifest must match what you actually mail on any given day  You will need to manage the allocation of item reference numbers – these must stay unique for 90 days within a Supply Chain  You will need to work with your customers to ensure that they can understand the information we provide in reports – we can help with this as you get closer to mailing What else do I need to consider?

Royal Mail Mailmark ®  This is the first stage in a 5 step journey to realising the benefits of Mailmark™  At each stage we can provide a wealth of supporting material  We will also run regular workshops to go into more detail and answer your questions  The Mailmark™ Customer Take-on team will be available to provide more individual support if required What support will I get?