 The sender and recipient(s) of an message do not have to be online at the same time. When one person sends a message, it is stored on an server. It waits in store until the recipient signs in, at which point the server forwards the message to them. The system is known as a store and forward system. This is of great benefit when sending messages and documents to people in different time zones around the world.  Address book  Within your program, you can create a list of people’s contact details (e.g. name, address, company name, phone numbers). This is known as an address book.  Attachments  You can send a message and attach files with it (e.g. photos, documents, spreadsheets). These files are known as attachments.  Multiple Recipients  You can copy people in to thee mail using the CC (carbon copy) field. Recipients who are entered in this field will be visible to everyone the is sent to. If you want to include a recipient on an but you don’t want other people to see that the has been sent to them – then you add them into the BCC (Blind Carbon Copy field.

Benefits and Drawbacks of .  Using the booklet identify some of the benefits and drawbacks of for your revision books.

Protocols