Service Monitoring - Quality & Improvement Provider Engagement Network November 2011.

Slides:

Advertisements

Similar presentations

Workforce change in long term conditions Aims of this event Brief project managers on context Scope the skills gaps Discuss workforce planning tools that.

Advertisements

A Health and Wellbeing Board for Leicestershire Cheryl Davenport Programme Director.

Commissioning Dignity in Care Homes Clare Henderson Asst. Director Planning, Independence & Older Adults Sue Newton Commissioning Manager Older Adults.

NHS Commissioning After Winterbourne View - An Update Geoff Baines Associate Director NHS South West 4 October 2011.

Engaging with the NHS Commissioning Board and the impact of the changes in the wider LHE Simon Weldon, NHS Commissioning Board London Regional Team London.

First consultation draft of a Joint Strategic Plan for East Lothian East Lothian Health and Social Care Partnership.

Worcestershire Joint Health and Well Being Strategy

Edinburgh Shadow Strategic Planning Group Wednesday 18 March 2015.

1 Developments and progress Dr Martin Freeman GP Clinical Lead for Dementia Services.

If we work together we can change services for the better, promoting choice and control over the way disabled people and carers live their lives. March.

A national perspective on information and technology in adult social care Charlotte Buckley DH.

IMPROVING OUTCOMES AND SUPPORTING INNOVATION Dr Margaret Whoriskey Director, Joint Improvement Partnership Board.

Central London West London Hammersmith & Fulham Hillingdon Harrow Brent Ealing Hounslow North West London Five Year Strategic Plan update – West London.

Transforming health and social care in East Sussex East Sussex Better Together.

Integration, cooperation and partnerships Care Act 2014.

NHS Services, Seven Days a Week Professor Sir Bruce Keogh National Medical Director NHS England.

Virginia McClane Commissioning Manager October 2014 Commissioners intentions for supporting people to live in their own homes Kent Housing Group 22 October.

The vision for World Class Commissioning. The programme Vision and competencies Assurance framework Support and development framework.

1 Every Child Matters National and Local Perspectives Rolle College 29 th June 2007 Geoff Tew Devon CPD Adviser.

Integrated care in Westminster, Kensington & Chelsea and Hammersmith & Fulham Jenny Platt 24 th June 2015.

Together we’re better Working in partnership with our patients, communities & GP member practices to continually improve quality of care & to support people.

Patient Advice and Liaison Service NHS Devon, Plymouth and Torbay The work of PALS Patient transport Health and Wellbeing Boards.

The Joint Strategic Plan for Older People An overview.

Health and Well-Being Board Operational Partnership Board update (3 rd Tier)

Tackling health inequalities – Scottish Government perspective Tony Rednall Creating Health Team: Public Health Division.

SEN and Disability Green Paper Pathfinders March 2012 Update.

Children & Young People’s Network meeting Shaping the Bristol Health & Wellbeing Strategy for local children and young people Claudia McConnell,

Safeguarding Adults Board 6 th Annual Conference Adult Safeguarding and the NHS Alison Knowles Commissioning Director NHS England, West Yorkshire.

Partnerships for the Future Implementing a sustainable framework of partnership working with service users and other partners Thursday 2 May 2013 Giving.

CCG Strategy Update Lewisham Children and Young People Strategic Partnership Board 26 th January 2015.

Integration Working together for a caring, healthier, safer Edinburgh 12 th February 2012.

The Future of Adult Social Care John Crook March 2011.

Better Care Fund John Webster – Director of Commissioning Chris Badger – Assistant Director – Health and Social Care Integration.

Disability Federation of Ireland National Conference November nd 2007 Working together for the future Ger Reaney Local Health Manager.

Adult Care and Support Commissioning Strategies Sarah Mc Bride - Head of Commissioning, Performance and Improvement Ann Hughes – Acting Senior.

Health inequalities post 2010 review – implications for action in London London Teaching Public Health Network “Towards a cohesive public health system.

October 2011 COMMISSIONING DEVELOPMENT PROGRAMME – WORK IN PROGRESS Health and well being boards Clinical Commissioning Groups Strategy, policy, contract,

Health and social care How can you get involved? policies & strategies contracting decisions Performance monitoring implementation Assessing local needs.

Gill Herbert, Consultancy & Development Ltd1 Domiciliary Care Workshop Waterfront Place, Chelmsford 11 October 2007.

Joint Strategic Needs Assessment (How does this link to research)? December 2012 Pat Diskett (Deputy DPH, NHS Bristol)

National Perspective Cancer Early Detection & Prevention Performance Review Event October 2008 National Cancer Action Team Kathy Elliott National Lead.

The Impact of a Network Approach Dr Dominic Slowie NCD for Learning Disability 15th October 2014.

Engagement Contract Work Plan Update on contract implementation to the Joint Engagement Board (JEB) 24 th August 2011 Presented by Paul Giblin, DCC and.

Cambridgeshire & Peterborough CCG Commissioning Intentions for

Richard Newcombe Chair, Provider Engagement Network.

Core Service Specification Project Update Challenging Behaviour Foundation 8 March 2013 Geoff Baines - Project Chair Associates Director, NHS South of.

Health and Wellbeing Scrutiny Select Committee Sue Lightup; Community, Health and Social Care Mel Sirotkin; Public Health.

1 Stockport Dementia Strategy Understanding and living healthy & well with dementia Prevention / awareness Early diagnosis, information & advice Living.

Dorset Clinical Commissioning Group Dr Paul French.

Five Year Forward View: Personal Health Budgets and Integrated Personal Commissioning Jess Harris January 2016.

Commissioning Integrated Rehabilitation and Re-ablement Services? Cath Attlee and Ray Boateng 1.

1 Older Citizens’ use of Scrutiny A workshop presentation by Sharon Brearley, Director Age Concern Salford Natalie Davies, Project manager LinkAge Plus,

The Challenges of Co-production Erik Scollay, Assistant Director: Social Care, Middlesbrough Council 27 th November 2015.

DWAYNE JOHNSON Strategic Director, Communities Halton Borough Council Joint Chair of ADASS Older People Network.

2016 – 2020 Strategic Plan Commissioning Intentions 2016/17 Anna Hargrave 23 rd September 2015.

Shared priorities: shared outcomes Building an integrated health and social care model for adults in Leeds Mick Ward Head of Commissioning Adult Social.

Launch event Wednesday 13 March NHS South Worcestershire CCG LocalityPracticesPopulation Droitwich & Ombersley 534,379 Evesham, Bredon & Broadway.

Developing Local Involvement Networks Understanding Local Involvement Networks Brenda Cook Health Scrutiny Expert Adviser Dudley Stakeholder Event – 21.

INTEGRATION BASIC FACTS Jaqui Reid, Programme Director Third Sector Health & Social Care Support Team “Our vision is for a Scotland where people who.

Progress So Far – Newport City Council Outcomes Project

Secondment & Strategic review of care home sector update Rosamunde Willis-Read CQC/NCC 11 September 2014 Nottinghamshire County Council.

National Adult’s Commissioning and Contracting Training Conference Programme 24th November 2016 Margaret Willcox ADASS Vice President.

INTEGRATION BASIC FACTS Third Sector Health & Social Care Support Team

New Models of Care- Darlington

Marr Locality Planning Overview Community Councils Forum Gartly

Improving Care, Health and Wellbeing David Behan

INTEGRATION BASIC FACTS IntegrationSupport Team

Public Health Intelligence Adviser

Regional Workforce Programme

Presentation transcript:

Service Monitoring - Quality & Improvement Provider Engagement Network November 2011

This presentation… What does the service monitoring vision we are working towards look like at the moment? Who is doing what to achieve that vision? What are the next immediate opportunities for provider engagement to help shape this vision?

Zones 1, 2, and 3 Zones 4 and 5 ( Zones 6, 7 and 8 Service Delivery Provider DCC Monitoring Requirements Contracts FRAMEWORKFRAMEWORK CQC Compliance

Commissioning cycle… Monitoring activity is proportionate to the risks and value of the work being undertaken Strikes the right balance between learning and improvement, and ‘compliance’ Builds in service user and carer perspective through formalising ‘Citizen Checker’ type role which we are involving service users in developing

Example timetable… NovDecJanFebMarchApril Service Monitoring Planner MayJuneJulyAugustSeptOct Service Monitoring Planner NovDecJanFebMarchApril Service Monitoring Planner Review of contracts in Zone x Review of contracts in Zone y

Goal keeping -CQC -Compliance A football game…? Goal Defence -Assurance -Governance Forward (attack) -Improvement opportunities

Who is doing what? Quality and Improvement Sub Group Chaired by Geoffrey Cox and Max Sillars Continuous Improvement in Care Joint NHS provider programme (Gill Hoskins) County Strategic Provider Group Quality and Monitoring Project Group for Social Care

Levels of engagement There are 3 levels of engagement that the JEB oversees; 1.Strategic vision 2.Change programmes and projects 3.Service Monitoring

Service Delivery Monitoring: Health & Adult Social Care Engagement contract Mencap quality checkers Living Options Devon quality checkers Learning Disability Parliament quality checkers (Devon LinkUp / Devon People First?) Other quality checkers? Older people’s care homes quality checks aligned to Quality Improvement project Community Equipment Retail Panel Carers Health & Wellbeing checks contract

Service Delivery Monitoring Sub Group This group will bring together all the work that has been going on in Devon We will advise and develop a clear pathway for service user and carer monitoring

Who is doing what?

Draft timetable… NovDecJanFebMarchApril Service Monitoring Development Planner MayJuneJulyAugustSeptOct Service Monitoring Development Planner NovDecJanFebMarchApril Service Monitoring Development Planner

Priorities & implementation A pilot working with care homes to study causes of hospital admissions – Primary Care led. Essential Standards audit - Has introduced an audit tool, and found a provider to pilot it over 5 care homes And has introduced a tool to record significant events, and translate the learning from these into improvements CIC programme In progress… Medicine Management Tool Service User and Carer Tool

Conclusions… What does the service monitoring vision we are working towards look like at the moment? Who is doing what to achieve that vision? What are the next immediate opportunities for provider engagement to help shape this vision?