Overview of Network Management Network Architecture Fault tolerance and Alerts Data Security Performance, SLA Service Provisioning Accounting and Cost Control Business Continuity Planning Staff Management
Network Architecture 10 Gb ethernet Backbone 1 Gb ethernet LAN to the desktop a wireless LAN for mobile users VPN for remote and home users Leased lines for global networks VLAN for VoIP Extranet for hosting and partners
Fault Tolerance and Alerts Redundant networks Load Balancing Data Mirroring Notifications
Security Firewalls for Internet (DMZ) Firewalls for sensitive databases Unauthorized wireless access Unauthorized network devices on LAN and VPN Malicious software Penetration test, security audit, security response
Performance, SLA Capacity planning Monitoring outages Conformance with SLA Financial penalties Trend Analysis
Service Provisioning Add, change, or delete circuits Modify reserved bandwidth Change routing protocols Define new classes of services
Accounting Calculate network usage Allocate costs to different departments
Business Continuity Network outage Escalation process
Staff Management Performance evaluation