Corporate Social Responsibility & New Media Marketing BM New Media Marketing - ICA 1 Yeung Lok Hang (080859E) MD/MK0804 Date of Submission: 6 th January 2010
CSR & New Media Interacting on Facebook, Twitting and Blogging have become the new trend. Corporate social responsibility (CSR) is not only about what companies do with their profits, but also how they make them. More & more companies are marrying the two
CASE STUDIES - TOMS For-profit shoes company Founded by Blake Mycoskie in 2006 – Argentina - extreme poverty & poor health conditions Matches One-for-One Transforms customers into benefactors – allows them to operate as a truly sustainable business
CASE STUDIES - TOMS
Giving Report
CASE STUDIES - TOMS People of TOMS
CASE STUDIES - TOMS Friends of TOMS & TOMS shoes
CASE STUDIES - TOMS
Tag Cloud & Giving Report
CASE STUDIES - Starbucks Giving Report
CASE STUDIES - Starbucks Websites
CASE STUDIES - Starbucks Websites
CASE STUDIES - Starbucks Pledge 5 Facebook App
CASE STUDIES - Starbucks Facebook & Twitter
CASE STUDIES - Starbucks YouTube Channel
CASE STUDIES - Starbucks Blog
ADVANTAGES AND DISADVANTAGES AdvantagesDisadvantages New methods of communicating ideas to targeted groups of people Complements main business Gather lots of participation needed for CSR Campaign Influencing customers as citizens Getting your good work out there Focus on the CSR effort might be blurred New media tools must be updated (Takes up a lot of time) Easier attacks by antis Might not go with Branding, industry or target market