How to Start a Reuse Program – Policies, Procedures, and Regulatory Issues September 16, 2009 – National AT Reuse Conference Heather Young & Alma J. Burgess CReATE is an initiative of the Utah Assistive Technology Program (UATP)
Presentation Overview What is CReATE P&Ps: Initial Considerations P&Ps: How we got started CReATE Processes Mitigating Liability P&Ps: Challenges
What is CReATE Citizens Reutilizing Assistive Technology Equipment (CReATE) Refurbish power and manual wheelchairs and scooters Focus on Northern Utah and Wasatch Front Serve all ages, statewide Part-time technician and office coordinator Charge Service Fee
CReATE Stats Devices transferred: 22 (Oct 08 to Sep 09) Donations received: 87 Wheelchairs and scooters (Jan 20 to Sep 10, 09) Saved individuals: $92,846 Phone inquires: 97 (Jan to Sep 09) Devices recycled: 70 (Aug to Sep 2009) Weight of recycled devices: 15,920 pounds or 7.96 tons (Feb to Sep 09)
P&Ps: Initial Considerations Desired process/organization Program based NOT person based Liability Transportation Partnership with Arc of Utah Verbiage – plain English, not technical writing
P&Ps: How we got started Research Talked to other programs and people Attended conferences Spent time at warehouse Thoughts on paper – brainstorming Staff Advisory Committee Decided on a format Divided into sections Implemented Lesson Learned: Put into practice – don’t wait!!! Office Coordinator updating regularly
P&Ps: How we got started Procedure Example Money Handling Procedure (first procedure)
CReATE Processes Device Donation to Acquisition Recycling Refurbishing Sanitization Evaluation Service Fee
Mitigating Liability P&Ps Quality Control Process Checklists Forms
P&Ps: Challenges Employees implementing on daily basis Collaborators implementing Recording changes Managing from a distance Implementation and revisions
Questions?
Contact Information Utah Assistive Technology Program (UATP) Heather Young / Alma J. Burgess /