Benchmarking in Dutch academic libraries 2000 - 2008 Dr HJ Voorbij, august 19, 2008.

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Presentation transcript:

Benchmarking in Dutch academic libraries Dr HJ Voorbij, august 19, 2008

Koninklijke Bibliotheek – National Library of the Netherlands Benchmarking in Dutch academic libraries History 1990 – Statistics Development benchmarking instrument Implementation benchmarking instrument Abridged version

Koninklijke Bibliotheek – National Library of the Netherlands Benchmarking in Dutch academic libraries Outline DATA SHEET (EXCEL) Raw data Indicators ANALYSIS 1. Performance of individual libraries (2006) 2. Trend analysis for individual libraries ( ) 3. General trend analysis ( )

Koninklijke Bibliotheek – National Library of the Netherlands Benchmarking in Dutch academic libraries 1. University: expenditures and population

Koninklijke Bibliotheek – National Library of the Netherlands Benchmarking in Dutch academic libraries 2. Library expenditures

Koninklijke Bibliotheek – National Library of the Netherlands Benchmarking in Dutch academic libraries 3. Collection expenditures

Koninklijke Bibliotheek – National Library of the Netherlands Benchmarking in Dutch academic libraries 5. Size of the collection

Koninklijke Bibliotheek – National Library of the Netherlands Benchmarking in Dutch academic libraries 5.4. Number of electronic journals Whether or not with p-version Same journal received from various suppliers counts as one Including package journals that would not have been subscribed to separately Including journals that are ceased but still part of a package Including free internet journals in the catalogue / A-Z list only if content is downloaded to library server

Koninklijke Bibliotheek – National Library of the Netherlands Benchmarking in Dutch academic libraries 6.2. Book processing time: form

Koninklijke Bibliotheek – National Library of the Netherlands Benchmarking in Dutch academic libraries 6.2. Book processing time: results

Koninklijke Bibliotheek – National Library of the Netherlands Benchmarking in Dutch academic libraries 9. Loans

Koninklijke Bibliotheek – National Library of the Netherlands Benchmarking in Dutch academic libraries 10. Interlibrary loan

Koninklijke Bibliotheek – National Library of the Netherlands Benchmarking in Dutch academic libraries 11. Number of searches in databases

Koninklijke Bibliotheek – National Library of the Netherlands Benchmarking in Dutch academic libraries 12. Number of articles downloaded

Koninklijke Bibliotheek – National Library of the Netherlands Benchmarking in Dutch academic libraries Reliability control (1)

Koninklijke Bibliotheek – National Library of the Netherlands Benchmarking in Dutch academic libraries Reliability control (2)

Koninklijke Bibliotheek – National Library of the Netherlands Benchmarking in Dutch academic libraries Calculation median relative values

Koninklijke Bibliotheek – National Library of the Netherlands Benchmarking in Dutch academic libraries Profile library G

Koninklijke Bibliotheek – National Library of the Netherlands Benchmarking in Dutch academic libraries Strong and weak points library G STRONG D4. Number of articles supplied (ILL) 246 D3. Number of books supplied (ILL) 217 WEAK A5. Expenditures e-resources / expenditures printed resources and e-resources 79

Koninklijke Bibliotheek – National Library of the Netherlands Benchmarking in Dutch academic libraries Best practices 2006

Koninklijke Bibliotheek – National Library of the Netherlands Benchmarking in Dutch academic libraries Trend analysis library D (1)

Koninklijke Bibliotheek – National Library of the Netherlands Benchmarking in Dutch academic libraries Trend analysis library D (2)

Koninklijke Bibliotheek – National Library of the Netherlands Benchmarking in Dutch academic libraries General trend analysis (1)

Koninklijke Bibliotheek – National Library of the Netherlands Benchmarking in Dutch academic libraries General trend analysis (2)

Koninklijke Bibliotheek – National Library of the Netherlands Benchmarking in Dutch academic libraries Conclusions 1. Still hard to get reliable data. Keep the required data set as limited as possible 2. Very few examples of learning from best practices 3. Benchmarking is essential for identifying strong and weak point. Library highly appreciate visual presentations 4. Benchmarking is essential for analyzing trends. Mere statistics would suffice.

Koninklijke Bibliotheek – National Library of the Netherlands Benchmarking in Dutch academic libraries ?

Koninklijke Bibliotheek – National Library of the Netherlands Benchmarking in Dutch academic libraries