Business Solutions for Microsoft Dynamics CRM

xRM1 Human Resources Initiative The Individual, Tailor-Made Implementation Approach xRM1 Human Resource Implementation

xRM1 Best Practice Implementation Package (Alternative) ▫ HR Management in use within 4 weeks ▫ Implementation close to the standard ▫ HR Best Practice processes in your organization ▫ On-the-job coaching for employees included xRM1 Human Resource Implementation Strategies xRM1 Human Resource Initiative ▫ Prioritization of HR improvements ▫ Iterative implementation of HR Management ▫ Customizing based on individual organizations’ needs ▫ Tailor-made solution ▫ Rebuilding your processes in the xRM platform ▫ Process definition and optimization

Benefits of xRM1 Human Resources Initiative  Combines a quick result with assured long-term strategy  Short period of time employees notice improvements  Custom, tailored solutions  Implementation of your existing or redesigned processes  Individual particularities of your organization taken into account  Phased and step-by-step approach

xRM1 HR Initiative - Establish a Process Map

xRM1 HR Initiative - Process Map Your Processes Recruiting Applicant Management Recrutiing Process Open Placements Recruiting Channels Organization Emploeyee Management ContractsWagesHealth ChecksDocumentsProcessCapacitiesAbsences Employee Development Targets Performance Reviews Further Education Skill Managementt Employee Services Open Placements Travels & Receipts Activity Management Time Tracking Leave Requests Absence Management Wages Job Profiles

xRM1 HR Initiative - Set Priorities Your Processes Recruiting Applicant Management Recrutiing Process Open Placements Recruiting Channels Organization Emploeyee Management ContractsWagesHealth ChecksDocumentsProcessCapacitiesAbsences Employee Development Targets Performance Reviews Further Education Skill Managementt Employee Services Open Placements Travels & Receipts Activity Management Time Tracking Leave Requests Absence Management WagesJob Profiles

xRM1 HR Initiative - Set Priorities Your Processes Recruiting Applicant Management Recrutiing Process Open Placements Recruiting Channels Organization Emploeyee Management ContractsWagesHealth ChecksDocumentsProcessCapacitiesAbsences Employee Development Targets Performance Reviews Further Education Skill Managementt Employee Services Open Placements Travels & Receipts Activity Management Time Tracking Leave Requests Absence Management WagesJob Profiles Master Data & Activity Management Base Infrastructure Basis Change Management

xRM1 HR Initiative - Prioritization of Identified Activity Areas

xRM1 HR Initiative - Decision Prioritization of Activity Areas

xRM1 HR Initiative - Iterations Iteration 1 Processes  5  12  3  8  1 Iteration 1 Processes  5  12  3  8  1 Iteration 2 Processes  1  7  13  21  24 Iteration 2 Processes  1  7  13  21  24 Iteration 3 Processes  18  16  10  11  4 Iteration 3 Processes  18  16  10  11  4 Year 201X Iteration 2 - XX% Iteration 1 - XX% Year 201X Iteration 3- XX%

Aligning Iterations with Stakeholders Iteration 1 Processes  5  12  3 +  8  1  7 Iteration 1 Processes  5  12  3 +  8  1  7 Iteration 2 Processes  1  7  13  21  24 Iteration 2 Processes  1  7  13  21  24 Iteration 3 Processes  18  16  10  11  4 Iteration 3 Processes  18  16  10  11  4 Year 201X Iteration 2 - XX% Iteration 1 - XX% Year 201X Iteration 3- XX%

Iteration Process Model Vision & Scope Actual Organizational Structure Actual Processes Business Review Target Processes Target Organizational Structure GAP Analysis Ideals Business Concept Team Optimization System Concept & Design Rollout & Change Management System Implementation Review AnalysisConcept DevelopmentImplementation

Approach Within an Iteration Other sites (Top-down) Lead sites (Bottom-up) Concept Development Implementation and Rollout Rollout Globallly (optional) Lead Sites  Lead Site 1 (pilot site)  Headquarters  …  Lead Site N  Select central sites (particularly with regional responsibility).  Select sites that are representing the organization or are critial for a successful rollout. Criteria for lead site selection Iteration Analysis

Project Phases in Detail X 09 Analysis Concept Development X 09 Implementation & Rollout Lead Sites  Analysis:  Concept Development:  Implementation:  Rollout:

Projects Iteration 2 Iteration 3 Planned timeframe for implementation Iteration 1 Stucturing of Content and Breakdown to Iterations Analysis Concept Dev Implement + Rollout -Analysis of Organization -Analyse Proceses -Process Map -Aligning priorities -Analysis of Organization -Analyse Proceses -Process Map -Aligning priorities Pre-analysis Implement+ Rollout Analysis Concept Dev Implement + Rollout Analysis

Iteration 1 Iteration 3 The Benefit of Prioritizing Processes – Current Iteration Benefit -5% Benefit Iteration 2 Benefit +8%

Timetable Concept Development Concept Development Analysis Master Data Management Time Migration / Integration Work Methodology Sales Management Fixed Steering Committee Fixed Steering Committee Workstreams Iteration 1 Rollout Implementation Rollout Analysis Sales Cockpit Customizing Silverlight and Plugins Reporting

Detailed Planned Analysis Analysis of Lead Sites Detailed schedule of the actual phase Consolidating Findings Analysis Phase Today: Kickoff Project Kickoff Analysis Test Site Completion of Analysis Broadcast Prep Kickoff Analysis Prep LEAD SITES FOR ANALYSIS Analysis of HQ

Detailing of Project Plans Today

xRM1 HR Initiative - Agenda Onsite  Introduction customer, attendees & roles  Introduction xRM1, attendees & roles  Potential Dynamics xRM platform ▫ Functional areas (CRM, HR, PM, IM, mobile, etc.) ▫ Clients (Outlook, web, mobile) and IT ▫ IT benefits  Planned improvements ▫ Improvement 1 Clear expectation xRM1 presents a solution to your requirements live Feedback and benefit ▫ Improvement 2 ▫ Improvement 3 ▫ Improvement 4  General feedback from the corresponding departments  Call to action