The Inside Edge
Some business truths are universal
$8.00 earned = $1.00 saved
Master the five Cs formula to build your intranets, extranets and online bottom line
ollaborate to reate and ontrol onsistent ommunications
Intranet Internet Extranet
Intranet Extranet website
Intranet The audience – employees The assumption – they are family The result -
Intranet Number of employees using poor Intranets X 25 minutes wasted daily = A $1 trillion annual business loss
employees suppliers customers business partners internal departments remote offices Eliminate duplications of effort Capture expert knowledge for all to share Increase productivity Eliminate paper Improve communications Train employees WHO? WHY?
ollaborate to reate and ontrol onsistent ommunications
WHO? Internal employees External suppliers CustomersConsultants ollaborate
HOW? Multi level logins Check in/out procedures Bulletin boards Calendar/task managers ollaborate Document management systems
HOW? Content Management Systems Internet Access capabilities reate
WHAT? Document files (Word, PDF) Streaming media Executable files Pictures (jpeg, gif) Databases reate Live chats or on demand webcasts
ontrol HOW? Simple administration tools Single/Multi-level logins Posting permissions Moderated forums
ontrol WHO? Security Administrators Content Editors Moderators Corporate Owner
WHAT? Posting rules including who, when, and how to Who reviews posts for accuracy, policy, etc. Types of allowable information onsistent
WHAT? Clear navigation rules Preformatted text box content areas Style rules for each document type Standardized instructions onsistent
WHAT? Training tools Misc. forms, etc. Latest company news Department updates Shared solutions ommunications
WHO? Department news written by that department Encourage subject matter experts to contribute Encourage cross department questions/dialogues Provide user feedback options ommunications
Extranet
Extranet
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The Inside Edge