000000_1 Confidential and proprietary information of Ingram Micro Inc. Do not distribute or duplicate without Ingram Micro's express written permission. PartnerSmart. Ingram Micro Reseller Services Portal Ingram Micro Reseller Services Portal

® _2 Confidential and proprietary information of Ingram Micro Inc. Do not distribute or duplicate without Ingram Micro's express written permission. RESELLER SERVICES PORTAL (RSP) Over $40 million in expired maintenance contracts in next 90 Days Over $40 million in expired maintenance contracts in next 90 Days The RSP Simplifies the SmartNet Ordering Process The RSP Simplifies the SmartNet Ordering Process Service is not a 1-time sell, its an annuity! Service is not a 1-time sell, its an annuity! – Manage Complete Service Contract Life Cycle – Register Service Contracts Easily – View All Sales Opportunities and Renew – Get advanced notice of contract expirations – View Uncovered Assets & Tech Refresh

® _3 Confidential and proprietary information of Ingram Micro Inc. Do not distribute or duplicate without Ingram Micro's express written permission. RSP - NEW CISCO QUOTING & ORDERING Create EZ Renewal Quotes In Minutes Create EZ Renewal Quotes In Minutes One Portal for Cisco SmartNet Orders One Portal for Cisco SmartNet Orders Customers can Create Quotes with their Ingram Specific Pricing Customers can Create Quotes with their Ingram Specific Pricing More Time to Sell More Cisco Hardware More Time to Sell More Cisco Hardware – Saves you time, let your customers self-help and create quotes and order Receive the Same Commission ! Receive the Same Commission ! No Other Distributor Provides a Web-based Quoting & Ordering Tool for SMARTnet No Other Distributor Provides a Web-based Quoting & Ordering Tool for SMARTnet

® _4 Confidential and proprietary information of Ingram Micro Inc. Do not distribute or duplicate without Ingram Micro's express written permission. For every Cisco order placed through the RSP you will receive an entry to win one of the following prizes 3 Xboxs 3 GPS Devices 3 MPS Players Contest runs April 30th to July 31st 2008 CISCO PROMOTION

® _5 Confidential and proprietary information of Ingram Micro Inc. Do not distribute or duplicate without Ingram Micro's express written permission. OPPORTUNITY NOW AVAILABLE VIA THE RESELLER SERVICS PORTAL And SMARTnet Ordering!

® _6 Confidential and proprietary information of Ingram Micro Inc. Do not distribute or duplicate without Ingram Micro's express written permission. WELCOME

® _7 Confidential and proprietary information of Ingram Micro Inc. Do not distribute or duplicate without Ingram Micro's express written permission. MY ACCOUNT VALIDATION

® _8 Confidential and proprietary information of Ingram Micro Inc. Do not distribute or duplicate without Ingram Micro's express written permission. EXPIRING NOTIFICATION Opt-in To Expiring Notifications to get Notified of Expiring Contracts

® _9 Confidential and proprietary information of Ingram Micro Inc. Do not distribute or duplicate without Ingram Micro's express written permission. UPDATE QUOTE PROFILE / SECURITY CREDENTIALS Edit or Update Contact Information Provide Security Credentials to Get Reseller Specific Pricing

® _10 Confidential and proprietary information of Ingram Micro Inc. Do not distribute or duplicate without Ingram Micro's express written permission. SECURITY CREDENTIALS FOR QUOTING To start getting quotes in real-time with reseller pricing, you will need the following: To start getting quotes in real-time with reseller pricing, you will need the following: – Ingram Micro ECS: The Reseller ECS Credentials are required to receive reseller pricing from Ingram Micro. To request ECS, – Cisco CCO ID: The CCO ID (Cisco Connection Online) Credentials are required to submit quotes. To request your CCO ID please contact Cisco at or visit services-portal.html – Cisco CCO ID: The CCO ID (Cisco Connection Online) Credentials are required to submit quotes. To request your CCO ID please contact Cisco at or visit services-portal.html for more detailshttp:// services-portal.htmlhttp:// services-portal.html Note: the system will maintain these credentials so you will only need to enter them once. Note: the system will maintain these credentials so you will only need to enter them once.

® _11 Confidential and proprietary information of Ingram Micro Inc. Do not distribute or duplicate without Ingram Micro's express written permission. RESOURCES Register for Upcoming Training Web Seminars, visit Register for Upcoming Training Web Seminars, visit services division Ingram Micro Reseller Services Support Ingram Micro Reseller Services Support – – Client Login, Training Materials & Web Demos located: Client Login, Training Materials & Web Demos located: – services division – You will need you Ingram Partner credentials to access (different from your Ingram Reseller Services Portal credentials)

000000_12 Confidential and proprietary information of Ingram Micro Inc. Do not distribute or duplicate without Ingram Micro's express written permission. Partner Smart. ®