Holly Batchelder - Tufts University - August 2014
Window of opportunity for health & fitness organizations Obesity epidemic (phys. inactivity & nutrition) Increased gym advertising & competition Local gym promotion efforts Risqué ads Differences between local, regional, national chains?
1 location Target Audience: everyone; families Mission: To be recognized as the premier health and wellness facility in the northeast To attract and retain a diversified clientele with our various programs and service To provide customers with exceptional service and expert instruction in a safe, enjoyable, and motivational environment resulting in consistent use and extraordinary experiences
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No apps Optimized for mobile
Strengths: Social media strategy Funding Service delivery Clear mission Weaknesses: Social Media strategy Location (in terms of becoming the “premier” health facility in the Northeast Opportunities: Obesity epidemic Lifestyle branding Growth of health technology Wearables Times of year to promote working out January 1 Summer Deals (ex. $60/60 days) Threats: Larger, more well-known fitness chains Online workouts available (YouTube) Desirability of specialized classes (spin, yoga, barre etc.)
8 locations Target Audience: “average” young professionals Mission We’re your down-the-street, friendly, neighborhood place to work out where everyone is welcome. We’ve been around for over 20 years and we pride ourselves on great locations, sparkling clean facilities, state-of-the- art equipment, innovative programs, and the friendliest, most engaging staff anywhere
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No apps Not optimized for mobile
Strengths Service delivery Location Weaknesses: Social Media strategy Mobile Resources/ funding? Opportunities: Obesity epidemic Social media Lifestyle branding Growth of health technology Wearables Times of year to promote working out January 1 Summer Threats: Larger, more well-known fitness chains Online workouts available (YouTube) Desirability of specialized classes (spin, yoga, barre etc.)
Locations nationwide (56+) Target audience: highly successful young professionals Mission: Since its inception in 1991, Equinox has developed a lifestyle brand that represents service, value, quality, expertise, innovation, attention to detail, market leadership, and results
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June 16 th, 2014: introduction of iOS mobile app Captures data from members’ wearable devices and provides simplified visualization of activity and movement inside and outside of equinox clubs Website optimized for mobile
Strengths: Social media strategy Funding Service delivery Tone Locations Defined target audience Weaknesses: Appeal to only the target audience Opportunities: Obesity epidemic Lifestyle branding Growth of health technology Wearables Times of year to promote working out January 1 Summer Threats: Less expensive fitness chains Online workouts available (YouTube) Specialized classes (spin, yoga, barre etc.) available elsewhere
Dedham Obvious effort to compete with city gyms Competitive social media/ web strategy Beacon Hill Convenient location; offers essentials Basic social media/ web strategy Equinox Lifestyle brand Highly organized social media/ web strategy