GE EHS GE Proprietary March 2003; Dec 2005; June 2006; October 2007 Site EHS Training Management Strategy Updated: May 19, 2003; December 2005; June 2006; October 2007 Contact R. Mukund, GE Corporate Env Programs with questions or comments regarding this document. This document was developed based on the following workouts: PSU EHS Training Workout (February 26, 2003, Schenectady, NY) GEPS: Carol Ryan, Larry Wojcik, Patti Gile, Donna Pawlowski, Catherine Peponis GEP: Bob Gates CEP: R. Mukund, Natasha Klenke, Bridget Bruton, Vijay Alluru myLearning – EHS Workout (March 4, 2003, Fairfield, CT) Corp myLearning: Charles Galda, Kathy Jones GEPS: Carol Ryan, Larry Wojcik CEP: R. Mukund, Natasha Klenke GE business EHS training leads & CEP workgroup meetings, April – May 2006

GE EHS GE Proprietary March 2003; Dec 2005; June 2006; October 2007 GE EHS Training Overview EHS Training Management Challenges: Administration & Delivery EHS Training Review Y2002: 1,200,000+ EHS regulatory compliance training units across GE businesses Each GE site must manage its EHS training matrix based on site-specific activity/risk-based requirements governed by national/local regulations and GE required practices Compliance required EHS training is unlike personal/skills development – must be defined by an EHS leader through technical review of individual job activities/risks and regulatory requirements Managing regulatory EHS training requirements is responsibility of site manager(s) and EHS leader. Training completion is not typically managed by full-time designated training lead(s). Regulatory training requirements may define the specific workers qualified to perform certain tasks on-site (e.g, Lockout-Tagout) Corporate metric tracks completion of regulatory required EHS training by GE site – same model as all other EHS metrics EHS Training Review Y2002: 1,200,000+ EHS regulatory compliance training units across GE businesses Each GE site must manage its EHS training matrix based on site-specific activity/risk-based requirements governed by national/local regulations and GE required practices Compliance required EHS training is unlike personal/skills development – must be defined by an EHS leader through technical review of individual job activities/risks and regulatory requirements Managing regulatory EHS training requirements is responsibility of site manager(s) and EHS leader. Training completion is not typically managed by full-time designated training lead(s). Regulatory training requirements may define the specific workers qualified to perform certain tasks on-site (e.g, Lockout-Tagout) Corporate metric tracks completion of regulatory required EHS training by GE site – same model as all other EHS metrics GE Energy Greenville, SC Site Example 2,200+ employees 163 distinct OHR Business Organizations; and 146 distinct Cost Centers, comprising: Site COEs – production units, site functions Business units – Energy Services, Energy Products, other GEPS businesses PS Business functions – HR, IM, Sourcing, etc. Y2003: 37,000+ EHS training units; ~30,000 regulatory training units 18 course requirements by site COEs: Buckets, Combustion, Rotors, Nozzles, Shrouds, Turbine Assembly; 413 courses by COEs/Cost Center 25 courses by Site Roles (Tasks) GE Energy Greenville, SC Site Example 2,200+ employees 163 distinct OHR Business Organizations; and 146 distinct Cost Centers, comprising: Site COEs – production units, site functions Business units – Energy Services, Energy Products, other GEPS businesses PS Business functions – HR, IM, Sourcing, etc. Y2003: 37,000+ EHS training units; ~30,000 regulatory training units 18 course requirements by site COEs: Buckets, Combustion, Rotors, Nozzles, Shrouds, Turbine Assembly; 413 courses by COEs/Cost Center 25 courses by Site Roles (Tasks) GEPS Business PS Sub-businesses, functions Global COEs Gvl production COEs, functions Site shop level operating units Employees requiring EHS training at Greenville site Site EHS Training Requirements Span Business Hierarchy

GE EHS GE Proprietary March 2003; Dec 2005; June 2006; October 2007 Process StepProcess NeedsTools Current AvailableSolutions Establish Site EHS Training Requirements and Strategy Operating entity or Site’s activities/processes relevant to EHS risks, applicable local EHS regulations, and GE EHS training requirements Site-specific organizational management structure (Depts) for operationalization and accountability EHS regulatory training completion Company metric report by operating site Country-specific EHS regulatory training requirements from CEP Business-specific training expectations guidance Standardized List of CEP EHS Training Courses Local Laws/Regulations Comprehensive country specific training requirements guidance Needs assessment tool for Site EHS training by activity/risk category E-Learning course Implement EHS Training Strategy Setup courses specific to site Setup site-specific training requirements into a tiered training matrix (assign courses by activity/risk categories) Current employees list assigned by activity/risk category Migrate historical training completion data Template training course list Template job categories list correlated to activity/risk Template task list with course requirements assigned Template site training matrix and replication capability (TT) Employee sync and auto updates Training history xls template Gensuite TT facilitator Tools to rationalize course lists in legacy setups (use LOTO process) Deliver Required EHS Training Develop training plan based on completion gaps by Site, Depts, completion dates and delivery options Drive operational accountability of EHS training completion (local site hierarchy) Schedule and deliver IL training; promote e-learning courses; and update training completion Maintain proof of training completion Training plan template (TT) LLS, TEDS, Clarity LMS Gensuite Training Calendar Business training resources PSU CD-ROM courses TT notification tool myLearning LMS PSU EHS courses Expand TT notification to all courses Update and Maintain EHS Training Strategy Regulatory training matrix updates Automated employee sync, notifications and workflow tools for processing employee list updates Supervisor access to search qualified employees s and workflow for Employee Sync process (TT) Show Qualified (TT) Inclusion of contract workers in Sync process Alert sites on regulatory training updates EHS Training Management System Implementation Establish Site EHS Training Strategy Implement EHS Training Strategy Deliver Required EHS Training Update and Maintain EHS Training Strategy Note: All of these solutions became available as of 1Q 2005!

GE EHS GE Proprietary March 2003; Dec 2005; June 2006; October 2007 Training Tracker – EHS myLearning Integration Functionality critical to EHS regulatory training management enabled by the EHS Training Tracker add-in to myLearning:  “Site” container for regulatory EHS requirements and metrics management;  Hierarchical training matrix to optimally manage EHS regulatory training requirements  “Site-specific” notifications detailing new & transferred employees in Oracle/CDI and workarounds for limitations of Oracle data  “Site-specific” reporting Enable data mining capabilities of company regulatory metrics by site container and qualified-to- work dynamic querying capabilities

GE EHS GE Proprietary March 2003; Dec 2005; June 2006; October 2007 Deliver and Track EHS e-Learning Content Minimal System Training Required for Designated Site EHS Training Leads (<8hrs) Report GE Regulatory Training Completion EHS Metric Ability to Designate Each EHS Training Requirement as Regulatory vs. Non-Regulatory Flexibility to Match various EHS Course Types and Frequencies Automatically Assign Employees into Business/Site/Dept Structure established by business EHS organizations Support Assignment of Training by Operating Entity/Site Structure (e.g. Dept/Unit, Job, Task, Activity/Risk Categories) EHS Training Management Key CTQs Quickly Identify Training Completion Gaps within the Defined Site Entity Structure (Site/Depts) Establish and Update a Site Specific Training Matrix Based on Site Level Activity/Risk Categories Ability for Employee to Register/Launch e-Learning Courses and Log Training Completion One Platform for the Employee to take both EHS & Non-EHS Training Ability to Ensure that Employees in Specific Job Categories have received appropriate regulatory required training Ability to Quickly Identify Qualified Employees By Site and Site Departments (internally defined operational hierarchy) Automate and Provide Alerts for Intra-Site, Site-to-Site, and Business Level Employee Transitions and Temporary Absences EHS myLearning Analysis Download Detailed Analysis = Meets CTQ; (?) = Confirmation Needed;  = Does Not Meet CTQ Currently   (?)   myL      TT Test Proficiency and Provide Instructor Certification(s) Capability (if required) Prior to Logging Completion Upload and Access Employee Training History  

GE EHS GE Proprietary March 2003; Dec 2005; June 2006; October 2007 myLearning Gaps  Ability to Support Streamlined Assignment and Tracking of Required EHS Training by Operating Site Structure  Establish Training Matrix Based on Site Activity/Risk Categories; streamlined tracking of Regulatory vs. Non-Regulatory requirement  Alert Employee Transitions and Temporary Absence Cycles (targeted s to site EHS leads) Overlaps  On-Line Course Scheduling and on-going Management  On-Line Student Registration for e-Learning and Instructor Lead Courses  Proficiency Testing prior to Logging Student Training Completion  Existing Business LMSs (e.g. TEDS, LLS, Clarity) Opportunities  Integrate myLearning Student Registration and Launching e- Learning Courses into EHS Training Management Process  Deliver training through myLearning – one face to the student!  Use Site mapping, training matrix and employee transition management EHS workflow administration tools in Gensuite EHS Training Tracker Eliminate  Current Business/EHS LMS Systems (e.g., Clarity)  Integration between TT and Business/EHS LMS EHS myLearning Analysis & Take-Aways View the “TT-myL Integration” released 3Q2003! …Click Here!Click Here View the “TT-myL Integration” released 3Q2003! …Click Here!Click Here