Stimulate Stimulate Impala: Document ordering and supply system in Belgium Anke Jacobs - UA - Campus Drie Eiken 3 August 2005.

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Presentation transcript:

Stimulate Stimulate Impala: Document ordering and supply system in Belgium Anke Jacobs - UA - Campus Drie Eiken 3 August 2005

Introduction Instant Mailing Procedure for Automated Lending Activities (IMPALA) Belgian electronic document ordering and delivery system Books and articles Anet: library network around the UA Participating libraries Stimulate

Participating libraries 645 participating libraries All library types are represented Stimulate

Access to Impala Stimulate URL Info on document delivery at UA – Services – Document delivery

Features Document order Follow up requests Electronic delivery Clearinghouse Management information Stimulate

Login required to identify the requesting/supplying library Not for all items (general info, manuals, news)

Document order Union catalogues UA-catalogue Antilope CCB Bronco … Manual request Importance of correct data! Stimulate

Possible suppliers

(Some) end users can request documents electronically (library desktop services)

Follow up requests Overview Requests submitted by end users Answers to questions with regard to old requests Request with a question for information Successful requests Electronically delivered requests Failed requests All pending requests Stimulate

Follow up requests Status Success In process Not yet in process Failed Time-out … Status will change by action of supplier, requester, automatically (timeout) Stimulate

Electronic Delivery Virlib Launch a scanning process Convert scanned images into PDF Send PDF to the requesting library Receive electronic files Ariel software Agreement between Impala and supplier Stimulate

Clearinghouse Centralised automatic invoicing system A single invoice or credit note, once per trimester Suppliers indicate the amount to be paid for delivery (default: €6.20) Tariff Research libraries Corporate libraries Flemish public libraries Stimulate

Management information The Impala module offers statistical data for evaluation of quantity and quality of the ILL-service. Data since 1998 Number of requests Speed of delivery (response time!) Titles in heavy demand Stimulate

Management information Stimulate

Management information Stimulate

Management information Stimulate

Management information Stimulate

Management information Stimulate

Questions? Stimulate ?