ARIZONA DEPARTMENT OF ADMINISTRATION INFORMATION SERVICES DIVISION - DATA CENTER

2 Providing Data Processing Services to the State of Arizona for over 35 years Information About ADOA Data Center –Web Portal Hosting – –140 Arizona State Agencies, Boards and Commissions supported –107 Websites' supported –Support for (Virtual Tape, Disk, Machines) –308 Applications supported –2,000 Change/Problem Tickets Monthly –60,000 Customers in Arizona and Hawaii –80,000,000 Transactions processed Monthly

3 ADOA Data Center Menu of Services Offered to Customers: –Managed Server Support –Basic Server Support –Server Hosting – (Your IT, Our Space) –Server Administration –Server Backup Support –Virtual Machine Guest Support

4 ADOA Data Center Menu of Services contd: –Help Desk Support and Ticket management –Monitoring and Notifications 7/24 –Network Communications Support –Project Management –Backup Tape Support –Information Security Support –Disaster Recover to Remote Location

5 Command Center & Help Desk 24 hours Days

6 Main Server Room Space for 500 – 1,000 Servers

7 Second Server Room Space for 400 – 800 Servers

8 DR Server Room (Tucson) On Magnet II Network Space for 150 – 200 Servers

9 Two Cumming Diesel Generators

10 Space is waiting for your Servers and Racks!

11 Steering the State of Arizona to provide effective and efficient IT support services. The SCIFI Initiative will save Arizona Tax Dollars by leveraging IT Economies of Scale, Centralized Server Hosting, and Internal Disaster Recovery. SCIFI Server Consolidation and Integration Facility Initiative

12 ITIL To further support the SCIFI initiative, ADOA-ISD is implementing the Information Technology Infrastructure Library (ITIL) Best Practices.

13 ITIL ITIL is a set of concepts and policies for managing Information Technology (IT) Infrastructure, Development, and Operations. ADOA-ISD is following the ITIL 2 guidelines.

14 ADOA VMware Implementation [ 45 Guests ] –4 HP DL380 Servers w/ 6 GB RAM Local Disk boot. Single Fiber Connection to SAN Storage 2 – 1 GB Ethernet connections –1.5 TB Hitachi AMS200 SAN Storage –ESX 2.5 w/ Vmotion and VMVC 1.0 –No DR

15 ADOA VMware Implementation 2006 – 2007 [ 105 Guests ] –9 HP DL385 Servers w/ 16 GB RAM Boot from SAN. Single Fiber Connection to SAN Storage 3 – 1 GB Ethernet connections –3 TB Hitachi AMS200 SAN Storage –ESX 3.0 w/ Vmotion and VMVC 2.0 –DR: 1 HP DL380 w/ 4 GB RAM 1.5 TB local storage Vmotion for replication

16 ADOA VMware Implementation 2007 – 2009 [ 135 Guests ] –9 HP DL385 Svrs w/ 16 GB RAM (PRD) Boot from SAN. Single Fiber Connection to SAN Storage 2 – 1 GB Ethernet connections Virtualized: Exchange 2007, MS SQL 2005 –3 HP DL380 Svrs w/ 4 GB RAM (DEV) Boot from SAN. Single Fiber Connection to SAN Storage 2 – 1 GB Ethernet connections –9.7 TB Hitachi AMS500 SAN Storage –ESX Enterprise 3.5 and VMVC 2.5 –DR: 1 HP DL380 w/ 4 GB RAM 1.5 TB local storage. Vmotion for replication.

17 ADOA VMware Implementation 2009 – 2010 [ 200 Guests ] –14 HP BL460c Blade Svrs w/ 32 GB RAM Boot from SAN. 2 Fiber Connections to SAN Storage 2 – 1 GB Ethernet connections –15 TB Hitachi AMS500 SAN Storage –ESX Enterprise 3.5 and VMVC 2.5 –DR: 4 HP DL380 w/ 4 GB RAM 9 TB Hitachi AMS200 SAN Storage Scripted copies for replication

18 Questions & Answers

19 Presented By: Kevin Lawler ISD Distributed Systems Manager Arizona Department of Administration