PRODUCTION AND OPERATIONS MANAGEMENT Ch. 6: Design of Goods and Services SUMMARY POM - J. Galván

BASIC POINTS TOOLS FOR THE DESIGN OF PRODUCTS OR SERVICES Attributes of a product Product life cycle Product development stages Customer Requirements Functional Specification Product Specifications Design Review Documents Which? Those that will allow manufacturing with existing machines Coding of parts POM - J. Galván

QUESTIONS What management techniques may prove helpful in making the transition from R &D to production? Why is it necessary to explicitly document a product? What techniques do we use to document a product? How does computer-aided design help other departments? What is group technology and why is it proving helpful in our quest for productivity improvement? What savings can be expected by computer-aided design? How does computer aided design help computer aided manufacture? What are the four phases of the product life cycle? How does product selection (and design) affect quality? POM - J. Galván

QUESTIONS (II) Which of the following is NOT a concept of green manufacturing Make products recyclable Standardization of components Use less harmful ingredients Use lighter components Customers' perceptions are important in determining economic order quantities. production schedules. product specifications. quality.

DESIGN IS IMPORTANT! POM - J. Galván

Everything must be foreseen during design POM - J. Galván