Regional Online Permitting Program

Overview Background and History Benefits Modules Offered Member Towns How to Join

Background and History CRCOG received a 515K Shared Services grant from Connecticut to identify regional IT services or applications Permitting identified as a key opportunity Extensive RFI/RFP and selection process with ViewPoint as the final chosen vendor Go live in fall of 2010 Current membership: 20

Benefits for the Town Highly visible Success in reducing costs Automatically verify contractor licensing Ability to take it into the field Ability to prevent permits due to tax delinquency

Benefits for the public One stop for contractors Ease of business - savings on time, travel and labor costs Review status of requests online Receive automated updates on status Request inspections on-line

Benefits of ViewPermit Conforms to state standards Easy user interface Customizable for the town by the town  Permit types and fee changes  Requirements  Changes can be made at the town (without requesting vendor support) GIS Integration Competitive Pricing

Benefits of Regional Permitting Municipalities have a larger voice in raising issues Connecticut specific customizations Time and efficiency savings for the municipality Information readily available for the public Significant cost savings over “go-it-alone” approach

Modules Available Building Permitting (Mechanical, Electrical, Plumbing, etc.) Planning and Zoning Wetlands / Conservation Public Works Health Fire

Town User (Back-End )

GIS Integration

Sample Letter

Back-End Dashboard

Structure CRCOG is primary contractor Each town signs a “participating agreement” Contract includes pricing for additional towns, based on size and scope of the product CRCOG receives administrative fees (included in the maintenance) to cover management costs

Pricing Options Software as a Service  Monthly per user Pricing (5 user minimum)  Smaller capital investment  Includes maintenance and hosting Traditional Pricing  Larger capital investment  Maintenance and hosting paid separately

Software as a Service

Traditional Pricing - Purchase Module / Town Population40-60k25-40k10-25kUnder 10k ViewPermit (Building, Public Works, Planning and Zoing Modules) $ 49,450 $ 43,000 $ 38,000 $ 28,000 Health Module$ 20,000$17,400$15,200$11,200 Fire Module$ 10,000$8,700$7,600$5,600 ViewNForce (Code Enforcement)$24,275$21,500$19,000$14,000 ViewInspect$9,890$8,600$7,600$5,600

Traditional Pricing Implementation Module / Town Population40-60k25-40k10-25kUnder 10k ViewPermit (Building, Public Works, Planning and Zoing Modules)(waived) Health Module$6,000$5,220$4,560$3,360 Fire Module$6,000$5,220$4,560$3,360 ViewNForce (Code Enforcement)$7,283$6,450$5,700$4,200 ViewInspect(waived) CRCOG Implementation Administration (50% for CRCOG member towns)$2,500$2,200$2,000$1,600

Traditional Pricing Maintenance and Hosting Costs FY14 Maintenance and Hosting FY15 Maintenance and Hosting Increases by no more than 5% each fiscal year after FY15 Module / Town Population40-60k25-40k10-25kUnder 10k ViewPermit (Building, Public Works, Planning and Zoning Modules) $13,225 $10,402 $10,166 $ 7,801 Health Module$5,200$4,524$3,952$2,912 Fire Module$2,600$2,262$1,976$1,456 ViewNForce (Code Enforcement)$6,312$5,590$4,940$3,640 ViewInspect$ 2,373$ 2,064$ 1,824$ 1,344 Module / Town Population40-60k25-40k10-25kUnder 10k ViewPermit (Building, Public Works, Planning and Zoning Modules) $14,547 $11,442 $11,183 $ 8,581 Health Module$5,720$4,976$4,347$3,203 Fire Module$2,860$2,488$2,173$1,601 ViewNForce (Code Enforcement)$6,943$6,149$5,434$4,004 ViewInspect$ 2,373$ 2,064$ 1,824$ 1,344