EAP’s & Emergency Response:

EAP’s & Emergency Response: Ten Things You Need to Do 1.What Is an EAP? 2.Why Do EAPs Become Involved in Crisis Management? 3.What Are the Ways That an EAP May Help Your Company Before, During and After a Crisis?

EAP’s & Emergency Response: Ten Things You Need to Do Q: What Is an EAP? A: many things…

EAP’s & Emergency Response: Ten Things You Need to Do Q: What Is an EAP? Family Issues Financial Problems Parenting Needs Confidential Consult Health & Wellness Support

EAP’s & Emergency Response: Ten Things You Need to Do Q: Why Do EAPs Become Involved in Crisis Management? A: Because people are impacted PHYSCIALLY, EMOTIONALLY & PSYCHOLOGICALLY…

EAP’s & Emergency Response: Ten Things You Need to Do Q: What Are the Ways That an EAP May Help Your Company Before, During and After a Crisis? A: Prevention, Progress through a Crisis EVENT and Debriefing following a Crisis or Traumatic Event.

EAP’s & Emergency Response: Ten Things You Need to Do 1) Develop a Relationship with a Professional that You TRUST

EAP’s & Emergency Response: Ten Things You Need to Do 2) Understand & Anticipate a Variety of NEEDS Equipment Fatality Car Accident Mental Health Issues Natural Disaster Domestic Violence Late to Work…

EAP’s & Emergency Response: Ten Things You Need to Do Crises impact various groups: People Families Community

EAP’s & Emergency Response: Ten Things You Need to Do 3) Understand the Terminology: Defusing Debriefing

EAP’s & Emergency Response: Ten Things You Need to Do 3) Understand the Terminology: DEFUSING: dee fyz ] a. make bomb harmless: to make a bomb or mine harmless by removing its detonating device b. ease difficult situation: to make a situation less tense, dangerous, or uncomfortable

EAP’s & Emergency Response: Ten Things You Need to Do 3) Understand the Terminology: Debriefing: Debriefings originated in the military. This typemilitary of debriefing is used to receive information from a pilot or soldier after a mission, and to instruct the individual as to what information can be released to the public and what information is restricted.

EAP’s & Emergency Response: Ten Things You Need to Do 3) Understand the Terminology: Debriefing Term: Critical Incident Stress Management A debriefing is normally done within 72 hours of the incident and gives the individual or group he opportunity to talk about their experience, how it has affected them, brainstorm copingbrainstorm mechanisms, identify individuals at risk, and inform the individual or group about services available to them in their community.

EAP’s & Emergency Response: Ten Things You Need to Do 4) A Crisis WILL occur Readiness is crucial! Tabletop drill.

EAP’s & Emergency Response: Ten Things You Need to Do 5) Have a list of Key Resources Clearly in View – for ALL to respond Police/Sheriff Fire Emergency Response EAP

EAP’s & Emergency Response: Ten Things You Need to Do 6) STORE Records & Other Essential Information Off-Site. Employment Records Insurance Information  Property  Casualty  Life/Health Computer Information & Records

EAP’s & Emergency Response: Ten Things You Need to Do 7) Don’t Expect to Have All the Information or ‘Answers’ Most likely – when a crisis occurs, it is a rare company or person that knows exactly what is needed – let a trusted professional(s) assist you.

EAP’s & Emergency Response: Ten Things You Need to Do 8) Communication Plan and Designated Key Communicator Media Technology Permission NOT to Talk

EAP’s & Emergency Response: Ten Things You Need to Do 9) Pay Attention to WARNING Signs: Different Behavior Change in Attitude Medical Change of Health Status Ask questions Offer Assistance

EAP’s & Emergency Response: Ten Things You Need to Do 10) Be INTENTIONAL to Create A “Culture of Safety” People express concerns People ask questions People offer opinions

EAP’s & Emergency Response: Ten Things You Need to Do ENCOMPASS: 24/7 Crisis Management Crisis Intervention Critical Incident Stress Management