Page 1 Département des constructions et des technologies de l'information Centre des technologies de l'information Sustainable Information Systems The 20 th International Conference on Advanced Information Systems Engineering June 2008, Montpellier, France The e-Society Repository Observatoire Technologique Centre des technologies de l’information Jean-Marie Leclerc, General Director of CTI

Page 2 Département des constructions et des technologies de l'information Centre des technologies de l'information I.Introduction II.State of Geneva III.Strategic choices IV.Implementation V.Conclusion Outline

Page 3 Département des constructions et des technologies de l'information Centre des technologies de l'information Information technology is not a magic formula or panacea. But it is a powerful force that can and must be harnessed to our global mission of peace and development. I look forward to working closely with you to make the World Summit, and our wider efforts, a resounding success. I. Introduction Kofi Annan United Nations ex Secretary-General « »

Page 1 Département des constructions et des technologies de l'information Centre des technologies de l'information Judician power IT centre DevelopmentProduction

Page 5 Département des constructions et des technologies de l'information Centre des technologies de l'information The information technology center in figures desktops and laptops 800 servers network plugs 200 phone exchanges PABX phones, 2300 VoIP 780 applications and projects 500 local area networks LAN mailboxes and about 39 millions s 7900 service support demands per year etc. 440'000 citizens

Page 6 Département des constructions et des technologies de l'information Centre des technologies de l'information strategy ideas actions vision experience III. Strategic choices

Page 7 Département des constructions et des technologies de l'information Centre des technologies de l'information Vertical and transversal vision Dynamic events taken into account Nomadisation New organizations, reinforcing the infrastructure base (the front office can't replace the back office) Better knowledge and control of processes and procedures Citizen centered III. Strategic choices

Page 8 Département des constructions et des technologies de l'information Centre des technologies de l'information  A global vision is essential to select the strategic axes in the IT policy of Geneva's administration III. Strategic choices

Page 9 Département des constructions et des technologies de l'information Centre des technologies de l'information citizen as a dynamic actorPARADIGM SHIFT STATE ROLE VISION ACTIVITIES TECHNOLOGY INFORMATION SYSTEM regulation | governance global | local | personal new uses to discover nanotechnology | flexibility societal information system NEW STRATEGIC RESSOURCE INFORMATION III. Strategic choices

Page 10 Département des constructions et des technologies de l'information Centre des technologies de l'information Information NecessaryRequested Provided Administration Communities of interest (incl. Small Medium Businesses) General environment Citizen Information: strategic resource Analysis Intelligence Knowledge Competence Expertise Development III. Strategic choices Information: intellectual capital

Page 11 Département des constructions et des technologies de l'information Centre des technologies de l'information III. Strategic choices GoalsNeeds ActionsBenefits Strategy

Page 12 Département des constructions et des technologies de l'information Centre des technologies de l'information III. Strategic choices GoalsNeeds Actions Citizen benefit Concept Strategy e-Society repository Dimensions

Page 13 Département des constructions et des technologies de l'information Centre des technologies de l'information e-Society e-Inclusion Legal framework Ethics Society component Information concept Organization Transversality of processes Transversality of data Knowledge management Interoperability e-Government processes Project Impact on complexity Security Economic factors Technology Information policy Societal portal III. Strategic choices

Page 14 Département des constructions et des technologies de l'information Centre des technologies de l'information Conceptual architecture Political organisation Infrastructure Realization Rules and constraints Results Education/Human capital III. Strategic choices

Page 15 Département des constructions et des technologies de l'information Centre des technologies de l'information Photosynthesis Flow Citizen Societal portal III. Strategic choices Legacy IS

Page 16 Département des constructions et des technologies de l'information Centre des technologies de l'information Technical architecture and infrastructure Data, networks, etc. Administration organization e-Administration IV. Deployment Population portal Small and medium businesses Schools online e-Service for vehicles Taxes online Health and social services etc.

Page 17 Département des constructions et des technologies de l'information Centre des technologies de l'information e-Society repository IV. Deployment

Page 18 Département des constructions et des technologies de l'information Centre des technologies de l'information Actors and interactions IV. Deployment

Page 19 Département des constructions et des technologies de l'information Centre des technologies de l'information Photosynthesis Soil Environment KnowledgeActors-Authors e-Society repository e-Administration IV. Deployment

Page 20 Département des constructions et des technologies de l'information Centre des technologies de l'information Community collaboration Societal view Modeling Organization From information to knowledge Building from experience Multistakeholders … Societal lighthouse V. Conclusions

Page 21 Département des constructions et des technologies de l'information Centre des technologies de l'information Imagination is more important than knowledge. Knowledge is limited. Imagination encircles the world. Albert Einstein