IT workshop for Interschool Online Debate 2004 Date: 13 Dec 2003 Venue: St. Bonaventure College

Polycom - connection

Polycom – Start Up This is the page after the view is boot up and in ready mode Press the red central button on the remote control to make call Use arrow direction keys to move around the icons The TV shows the video captured by the camera Press control panel ‘menu’ button will go back to this menu

Polycom – Main Menu Press the red right arrow button to move to icon ‘system info’ Press the red center button to select and go into System Info

Polycom – System Info Press red right arrow button 2 times to move to admin setup Go back to menu by moving to icon ‘menu’ and press center red button, or press ‘menu’ button on remote control

Polycom – Admin setup Password will be asked if it is set Move to icon ‘LAN’ to configure basic IP connectivity

Polycom – LAN ‘LAN/Intranet’ is essential for making IP video call ‘H.323’ is for making multi-party video call Press red center button to go to ‘LAN/intranet’ page

Polycom – LAN & Intranet Go to ‘LAN & Intranet’ menu for IP configuration If Polycom is behind Firewall/NAT (i.e. Polycom is in internal network and configured with private IP address ), go to ‘Firewall/LAN connection’

Polycom – LAN IP address setup Host name – assign a host name for polycom Optional, use WINS to resolve the hostname DHCP – obtain address automatically IP address – Global or private IP address DNS server – can accept max. 3 entries Default gateway – gateway to the Internet Subnet Mask – define size of of the subnet WINS server – optional, if name is resolved by WINS Warning: beware of the IP conflict (duplicated IP) !

Polycom – LAN setting Press ‘*’ key on the remote control to go to here By default, LAN Speed is set to ‘Auto’ For some switches or hubs that fail to negotiate a 100M full duplex connection, configure it explicitly

Polycom – H.323 Configure H.323 and related E.164 information if making Multi-point video call

Polycom – H.323 Setup Enter setup menu for E.164 number E.164 is a unique identifier, it acts like UIN in ICQ. Each user will be assigned a E.164 ID for multiparty video conference

Polycom – H.323 Setup Enter the H.323 name in the space, it is NOT necessary to be same as the login ID Enter the assigned E.164 number

Polycom – H.323 Setup Go back and select icon ‘Gateway & Gatekeeper’

Polycom – Gateway & Gatekeeper Enter H.323 system name Enter E.164 Number If Polycom is configured as point-to-point video call, select ‘Use Gatekeeper: Off’ If Multipoint, select ‘Specify’ If ‘Specify’ is selected, enter the assigned ‘Gatekeeper IP address’ No need to enter ‘:1719’, it is appended automatically Tips: press red right arrow button to enter “.”

Polycom – LAN & Intranet Go back to menu ‘LAN’ and then ‘LAN & Intranet’ Optional, if Polycom is behind Firewall/NAT

Polycom – Firewall & LAN Connection Select ‘Use Fixed ports’ and open these ports on the firewall Select ‘System is Behind a NAT’ if Polycom is in internal network and configured as private IP To enable connection from outside, the firewall has to be configured to have a global IP mapped to a private IP Enter the mapped global IP in ‘NAT Outside (WAN) Address’

Polycom – User Setup Auto answer – auto answer the incoming call Mute auto answer calls – auto answer call, but mute the mic for higher security PIP – Picture-in-picture, –Auto : PIP on when remote control put up, PIP off when put down Far control – allow remote end to control camera Backlight compensation – use in dim environment

Polycom – Camera Selection Besides the built-in camera, Polycom supports external video and audio input Press ‘near’ key on the remote control display the local camera in full screen Press ‘near’ key one more time and camera selection menu pops up as shown Default source is –1: built-in camera, –2: external camera in S- video interface S-to-RCA adaptor to accept more popular RCA interface

Polycom – Camera Selection While in the camera selection menu, press red right arrow button and move to camera 2 as shown Press red center button to confirm and video will be switched to camera 2 (external source) If switching back to camera 1, press ‘near’ button again to show the selection menu again, move to left and confirm

Polycom - Address Book Press the ‘menu’ button on the remote control to go back to the main menu Move to Address Book and press red center button

Polycom – Address Book Create, edit and delete address Name, IP address, Bandwidth, calling mode will be defined in each entry Move up/down arrow button to highlight the name press top green button and call will be made Addresses are sorted in alphabetical order

Polycom – make pt-to-pt call Press the top green button on the remote control to go to the call menu Move to ‘Speed’ space and select the desired bandwidth, maximum is 768kbps Enter IP address of the remote system and press green button to call

Polycom – Troubleshooting Network –Duplicated IP address ? Correct IP, subnet mask, default gateway ? –Ping the host to verify the connectivity, make sure it can reach the multipoint server Multipoint setting –E.164 ID, gatekeeper setting, successful registered to the gatekeeper ? Video –Cable connection to TV –Video selection: choose the correct video source ? Audio –Microphone connected ? –Microphone is NOT muted. Mic. with red light ON is MUTE