The world’s libraries. Connected. Collecting and exploiting library data to inform strategy : the shift to data-driven approaches. SCONUL annual conference 2013 Dublin, June 21, 2013 Titia van der Werf Senior Program Officer OCLC

The world’s libraries. Connected. Measuring performance: libraries

The world’s libraries. Connected. An exemplar of data-driven decision making Thinking the unthinkableThinking the unthinkable: a library without a catalogue -- Reconsidering the future of discovery tools for Utrecht University library Simone Kortekaas at the LIBER Conference 2012

The world’s libraries. Connected. Source:

The world’s libraries. Connected. Patterns, sensors and triggers Source:

The world’s libraries. Connected. Understanding user behaviour … interacting with the user … improving the user experience Learning from the platforms

The world’s libraries. Connected. Source:

The world’s libraries. Connected. Understanding user behaviour … interacting with the user … improving the user experience Learning from the platforms

The world’s libraries. Connected. Source:

The world’s libraries. Connected. Source:

The world’s libraries. Connected. Source:

The world’s libraries. Connected. The information broker becomes a broker of the users’ knowledge Learning from the platforms

The world’s libraries. Connected. Data-driven approach: Not only collect data, but also analyse and act upon it; Understand what is happening under the hood: put a system in place of sensors, triggers and controlled experiments; It is all about mass: deployment and mining at scale Learn from continuous interactions with users; Feed user-knowledge back into the system. Learning from the platforms

The world’s libraries. Connected. Aggregate level Leveraging user activity data in “discovery ecosystems” => improving the user experience User behaviour data in “delivery eco-systems” => improving fulfillment Business intelligence about the “collective collection” => realising efficiencies Aggregating data for more impactful strategy planning

The world’s libraries. Connected.

To support: Better end user experiences (recommendation, kindred works, identities network, …)recommendationkindred worksidentities network Better intelligence about the collective collection (print management at mega-scale, cloud library, …)print management at mega-scale cloud library OCLC Research: making the data work harder

The world’s libraries. Connected. Building blocks: 1.Virtual Authority File - VIAFVIAF 2.Faceted Application of Subject Terminology -FASTFAST 3.Workset algorithm (based on modeling work such as FRBR)FRBR OCLC Research: making the data work harder

The world’s libraries. Connected. North American print book resource: 45.7 million distinct publications million total library holdings North American print book resource: 45.7 million distinct publications million total library holdings

The world’s libraries. Connected. OCLC Research Library Partnership: individual partner reports.

The world’s libraries. Connected. Topics for which UCD ranks first in WorldCat in number of title-holdings Centers of institutional attention & library investment

The world’s libraries. Connected. We are also mining other large datasets for data- driven approaches: Pilot with the Europeana dataset => to improve the user experiencePilot with the Europeana dataset Pilot with the preservation metadata set of the Bibliothèque nationale de France => to build sensors and triggers for enable the library to act upon digital preservation threatsPilot with the preservation metadata set of the Bibliothèque nationale de France Mining other datasets

The world’s libraries. Connected. Asking the right questions

The world’s libraries. Connected.