P roblem S olving I nnovator Solving Tomorrows Problems Today Manual Prioritisation of 1 st Why / Functions. Manual Prioritisation of 1 st Why / Functions. Determine which of the 1 st Why Groups / Functions is most likely to generate the best improvement Determine which of the 1 st Why Groups / Functions is most likely to generate the best improvement Paired Comparison Principles Paired Comparison Prioritization Manual vs. Paired Comparison Manual vs. Paired Comparison Analysing Paired Comparison Results Analysing Paired Comparison Results

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The Groups can be PRIORITIZED depending on the Teams opinion as to which Group is most likely to hold the actual ROOT CAUSE. This can be done … by allocating a simple Alpha or Numerical Scale (of the users choice) OR the Team can use the more accurate and scientific, Paired Comparison method. Manual Prioritisation of 1 st Why / Functions. Now that the Affinity Diagram is built… B

The results are displayed in a % format which represents the Teams overall opinion. Paired Comparison derives its name from “comparing” pairs of possibilities. It forces people to make a “second choice”. It also eliminates undue influence by other Team Members, thereby establishing if the Team has genuine consensus on where (which Group) the Root Cause may lie. Paired Comparison Principles

A copy of the Paired Comparison sheet can be PRINTED out to allow each Team Member to complete the voting process in private. This is the PREFERRED METHOD due to the fact that it discourages the influence others may have on each other during the Voting Process. Conduct Paired Comparison

The % value of the result of the Teams Scoring is displayed on the Affinity Diagram. 1 st 2 nd 3 rd 4 th 5 th 6 th The results of the simple alpha /numerical scale and the more scientific Paired Comparison should be COMPARED FOR ANOMALIES.. If they are SIGNIFICANT, then the Teams understanding of the Problem & its Potential Causes should be reviewed. Manual vs. Paired Comparison

The Team does however agree, that Raw Material is unlikely to be a CAUSE the Problem. It is essential that the Team has reasonable consensus, before progressing deeper into the PROBLEM ANALYSIS! From the Paired Comparison results, it becomes clear that the Team has little consensus as to within what Group the ROOT CAUSE may lie. Analysing Paired Comparison Results (1)

With JADES agreement, (as she is the only one who slightly disagrees) we can eliminate “A” from the voting and see if that makes any difference. DESIGN/ APPLICATION has DECREASED. That is because the team were asked to make a choice between DESIGN/APPLICATION and RAW MATERIAL; RAW MATERIAL was a non-starter, so this forced decision falsely inflated the result. Significantly, MACHINING has marginally increased in relation to TAPPING Analysing Paired Comparison Results (2)

Design/Application now has only 10% of the votes; so lets see what happens if we delete it. ASSEMBLY/TEST has now DECREASED. This time it is NOT because the Team was forced to make a decision between two wrongs. also DANITA prefers ASSEMBLY / TEST over MACHINING This time there is something else causing ASSEMBLY/TEST to drop. Here's the reason, JADE & HILDA prefer ASSEMBLY / TEST over TAPPING Whenever there is a change in the indicated priority, it is important not to just ignore it, but to LOGICALLY UNDERSTAND WHY and if necessary address that reason with the Team Analysing Paired Comparison Results (3)

DANITA has previously voted for MACHINING and both JADE & HILDA have previously voted for TAPPING, so there is not an aversion to either of these. After some technical discussion the Team experiment with reversing JADE & HILDA'S decisions. The Team decided to revert to the INITIAL Paired Comparison results because although the percentages differ, the prioritization remained the same before experimentation and after. The experiment made it apparent that the Team is split between MACHINING & TAPPING. Both Groups will now have to be analyzed further and the Team should specifically be looking for POTENTIAL CAUSES common to “both” Groups. Analysing Paired Comparison Results (4)

P roblem S olving I nnovator Solving Tomorrows Problems Today This completes the Paired Comparison Now start the 2 nd and 3 rd Why