Welcome! Presenter: Sam Foster
Major Topics To Be Covered In This Presentation Benefits of E-Commerce Celerants Integrated E-Commerce Platform New Channels and Growth Opportunities Developing An Integrated E-Commerce Site Integrated E-Commerce
Benefits of E-Commerce - Statistics E-Commerce US Sales Growth 2012 = 13.7% Retail US Sales Growth 2012 = 4.3% Holiday US E-Commerce Sales Growth 2012 = 16.8% Holiday US Retail Sales Growth 2012 = 3.1% By 2016 US E-Commerce Sales Will Increase By 65%. 35% Of Americans Own Smart Phones Source Internet Retailer Corp. Benefits of E-Commerce
Benefits of E-Commerce – Business Exposure Expand Market Reach and Customer Base Easily Find Store Directions Quickly Find Customer Service Information Easy Access to Product Information Live Chat with Customers Store Customer Information Grow Social Media Presence Benefits of E-Commerce
Easily Find Store Directions and Support Information 50% of Consumers Look for Store Directions Online Online Access to Support Number Easily Find Customer Service Address Benefits of E-Commerce
Easy Access to Product Information Online Shoppers: 25% Research Products Online Before Purchasing 20% Use Retail Stores as Show Rooms 40% Expect Access to Alternative Views and Product Videos Benefits of E-Commerce Source Internet Retailer Corp. Benefits of E-Commerce
Live Chat with Customers Increase Sales and Conversion Rate Increase Customer Satisfaction 67% of US Shoppers Prefer Live Chat Benefits of E-Commerce
Integrate CRM Functions Access Customer: Shipping Addresses – Catalog Addresses – Marketing Phone Numbers – Sales Calls Benefits of E-Commerce
Grow Social Media Presence Social Media: Increase Web and Store Exposure Market to Followers – Likes, Tweets, Shares, Pins Post Product Updates and Event Updates Increase Search Engine Exposure Facebook, Twitter, Google+, Pinterest, YouTube Benefits of E-Commerce
Celerants E-Commerce Platform Integrated E-Commerce
Celerants E-Commerce Platform Celerant Command and Web Platform Built-In Integration Celerant E-Commerce Features Fully Integrated with Shipping Providers Order Management System Customized OF Fields Go Live Process Celerants E-Commerce Platform E-Commerce Platform
Celerant Command and Web Platform Built-In Integration Product Data Live with Celerant Quality, Colors, and Sizes Live with Celerant Celerants E-Commerce Platform E-Commerce Platform
Insert Screenshots, etc. Celerant E-Commerce Features Compare Products by Specifications. Gift Cards to Customers at Time of Checkout Checkout with PayPal, Amazon, Google, and more. Suggest Related Products Show Alternate Views of Products Live Rates from FedEx or UPS.
Fully Integrate with Shipping Providers Celerant Shipping Manager Integrate with FedEx, UPS, and USPS Return Shipments and Confirmation s Manage Weight and Dimensions Celerants E-Commerce Platform E-Commerce Platform
Order Management System Celerant Fulfillment Manager Bin Locations and Pick Waves Order States and Status Edit Receipts or Customers Charge, Ship, and Print in Same Screen Celerants E-Commerce Platform E-Commerce Platform
Customized OF Fields 20 Optional Fields Customize to Your Industrys Needs Version 6.4 – 20 SKU Level OF Fields Celerants E-Commerce Platform E-Commerce Platform
Web Go Live Process Kick Off Meeting with Project Manager and Implementation Manager Meet the 5 Web Prerequisites Web Server Web Data Web Questionnaire Web Design Web Taxonomy Complete Master Go Live List Fulfillment Training and Web Go Live Check List Final Testing and Go Live Celerants E-Commerce Platform E-Commerce Platform
Site Design Create Appealing Design with Retail Functionality 5 Years Experience and 200+ Sites Built Top or Left Side Navigation Page Layout and Color Scheme Banners, Logos, and more Celerants E-Commerce Platform E-Commerce Platform
Insert Screenshots, etc.
Web Taxonomy Create Web Navigation Create SEO-Friendly URLs Enter SEO-Friendly Data Mass-Assign Products Review and Manage Products Celerants E-Commerce Platform E-Commerce Platform
New Channels and Growth Opportunities Integrated E-Commerce
Marketplaces Amazon eBay Shopping Networks Mobile Platform New Channels and Growth Opportunities Channels and Growth
Celerant Amazon and eBay Integration Marketplaces = 24% of Online Sales eBay – Worlds Largest Marketplace Amazon – Fastest Growing Online Business Buy.com, Sears.com, and Walmart.com Marketplaces New Channels and Growth Opportunities Channels and Growth
Shopping Networks = 13% of Online Sales Celerant Single Feed Integration Celerant Google Shopping Integration Choose from Dozens – Shopping.com, Bing, Yahoo, and many more Shopping Networks New Channels and Growth Opportunities Channels and Growth
Celerant Mobile Platform iPhone, Android, and BlackBerry friendly Tablet Friendly Instant Access to Product Information Instant Access to Order Information Mobile Platform New Channels and Growth Opportunities Channels and Growth
Integrated E-Commerce