Designed for your needs ANI Voice Communications Designed for your needs Audio Conferencing Message Delivery TeamConnect

© 2009 Applied Network Intelligence, Inc. Page 2 Objectives Increase the Effectiveness of Conference Calls Improve Telephone Communications... and... Reduce the Total Cost of Conference Calls

© 2009 Applied Network Intelligence, Inc. Page 3 Major Challenges One careless person can trash a conference At times, you don’t know who said what or who is on the call Certain conference calls have special requirements It takes too long to convey critical information Inexpensive conference minutes add up to huge bills

© 2009 Applied Network Intelligence, Inc. Page 4 Solution: One careless person can trash a conference But not if you can… –Quickly identify the source of the disruption –Mute the offensive caller …or remove the caller

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© 2009 Applied Network Intelligence, Inc. Page 6 Solution: Sometimes, you don’t know who said what or who is on the call But not if you can… –Always see who is in the conference –Always see who is talking –Easily label callers –Record the conference for future reference

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© 2009 Applied Network Intelligence, Inc. Page 8 Solution: Certain conference calls have special requirements But what if customizing individual conference calls is simple, including… –Security options such as passwords and locking calls –Entry options (announce callers, participant count, beeps, silence or music) –Leaving ad-hoc messages for callers to hear –Recording options

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© 2009 Applied Network Intelligence, Inc. Page 10 Solution: It takes too long to convey critical information But not if you can… –Call everyone into a conference with a single mouse click or a single call –Type or record a message and send it to everyone with a single mouse click or a single phone call –Leave a message for everyone to check

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© 2009 Applied Network Intelligence, Inc. Page 12 Solution: Inexpensive conference minutes add up to huge bills But not if… –There are no Conference use charges –Internal Calls are all FREE –Call costs can be passed to vendors, partners and customers …at your discretion –Underlying platform uses cost efficient software [to be explained later]

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© 2009 Applied Network Intelligence, Inc. Page 14 “Let’s all talk tomorrow at 10.” “Uh-Oh! I need to talk with the Experts NOW!!” “Call my message line for an update anytime you like.” “I need to tell everyone there is a problem!” Conversation Message UrgentNot Urgent Communicating in many ways

© 2009 Applied Network Intelligence, Inc. Page 15 “Let’s all talk tomorrow at 10.” Voice Conference The Meet-Me conference is always there, whenever you need it. Spontaneously reserve ports for an important meeting Use the Conference Monitor page to actively control your conference. Who is in the conference Who is talking Eliminate noise or music on hold by muting anyone or everyone. Remove unwanted participants. Use the Options page to determine how the conference works. Record the conference. Set security options. Announce everyone that joins or leaves. Name the conference so callers know they are in the right place. Record a message for all callers to hear as they join. Control Music, Beeps, participant counts, etc., on a call by call basis.

© 2009 Applied Network Intelligence, Inc. Page 16 Urgent TeamConnect Select who needs to be on the conference call. Click on “Call Team” or call into the TeamConnect number. Wait as your team is called and brought into your conference. Go to your Conference Monitor website to watch as the team members join the conference, and to control the conference. “Uh-Oh! I need to talk with the Experts NOW!!”

© 2009 Applied Network Intelligence, Inc. Page 17 Urgent Message Delivery Two Options Type a message on your Message Delivery website, or Call in and record a message. Choose who should receive the message. Click “Send Message” or call in to send it. Monitor progress on your Message Delivery website See who received the message. See who was not reachable. “I need to tell everyone there is a problem!”

© 2009 Applied Network Intelligence, Inc. Page 18 Conference Message Use the Conference message as your personal voice announcement. Record a message anyone can call in to hear. It’s a private message? Just set a password for callers to dial before they can hear the message. “Call my message line for an update anytime you like.”

© 2009 Applied Network Intelligence, Inc. Page 19 Conference Calls –Quality audio bridging –Simple telephone access and control Team Communications –Single call to conference everyone –Message delivered to everyone Simple, intuitive GUI –Identify and isolate noisy lines –Manage multiple teams/messages –Secure through passwords and lock-out –Real time changes Reports –Per conference, per individual, per account or any combination –Usage –Bill back Summary

© 2009 Applied Network Intelligence, Inc. Page 20  ANI is a ten year old company with a successful track record of addressing business challenges through creative telecom solutions  ANI uses a highly skilled core of telecom experts and developers who understand the day-to-day needs of enterprise users  ANI can help you get the most benefit from key industry trends, such as the work of the Open Source Community  ANI provides any level of support desired – working directly as a member of the program team, working as a consultant, or partnering with another solution provider of your choice.  More information can be found at Why ANI?

© 2009 Applied Network Intelligence, Inc. Page 21  Start with the powerful Asterisk Open Source PBX, the leading Open Source voice platform  Identify creative solutions to meet real business challenges based on years of telecommunications experience  Develop application software that will package the solution for easy implementation and use ANI Development Model Open Source Platform SkilledDevelopmentTeamOngoingTelecomExperience

© 2009 Applied Network Intelligence, Inc. Page 22     Applied Network Intelligence, Inc. PO Box 665 Croton Falls, NY Contact ANI Open Source Platform SkilledDevelopmentTeamOngoingTelecomExperience