Don Dittmar – Waukesha County WLIA Fall Regional 2012

1) I don’t know nearly enough about NG9-1-1 to do this presentation. 2) I have never let not knowing what I’m talking about stop me before and I am not going to start today.

2012 NENA / URISA Addressing Conference Memphis TN Aug 6 th, 2012 “GIS & Next Generation for the PSAP” workshop Otherwise known as: “We’re tired of kicking around the telephone companies and want to kick around GIS people for a while!”

NENA serves the public safety community as the only professional organization solely focused on policy, technology, operations, and education issues. With more than 7,000 members in 48 chapters across North America and around the globe, NENA promotes the implementation and awareness of and international three-digit emergency communications systems. NENA works with public policy leaders; emergency services and telecommunications industry partners; like-minded public safety associations; and other stakeholder groups to develop and carry out critical programs and initiatives; to facilitate the creation of an IP-based Next Generation system; and to establish industry leading standards, training, and certifications.

URISA - The Association for GIS Professionals - is a leading provider of learning and knowledge for the GIS community. URISA connects great ideas and great people to inspire leadership and achievement. We strive to provide exceptional educational experiences, a vibrant and connected community, and the essential resources you need to be successful in your career.

VISION: An evolved, fully-functional, Next Generation system that is accessible anytime, anywhere, from any device

 Current and new `calling’ devices  Text – IM, SMS, PDAs, other non-voice devices  Wireless – WiFi, WiMAX, improved cellular interface, hybrid (cellular/WiFi)  Sensors – environmental, alarms, biometric  Video, still and motion  Wide spectrum of users, emergency support needs  Deaf and hard of hearing, speech impaired  Non-english speaking callers  Constantly increasing mobile users – location challenges

NG9-1-1 is a system comprised of hardware, software, data and operational policies and procedures to:  provide interfaces from call and message services  process emergency calls and non-voice (multi-media) messages  acquire and integrate additional data useful to call routing and handling  deliver the calls/messages and data to the appropriate PSAPs and appropriate emergency entities  support data and communications needs for coordinated incident response and management The basic building blocks required for NG9-1-1 are:  Emergency Services IP Network (ESInet)  International Standards Compliant IP Functions  Software Services/Applications  Data Bases and Data Management  Security  Human Processes

NG9-1-1 is a system comprised of hardware, software, data and operational policies and procedures to:  provide interfaces from call and message services  process emergency calls and non-voice (multi-media) messages  acquire and integrate additional data useful to call routing and handling  deliver the calls/messages and data to the appropriate PSAPs and appropriate emergency entities  support data and communications needs for coordinated incident response and management The basic building blocks required for NG9-1-1 are:  Emergency Services IP Network (ESInet)  International Standards Compliant IP Functions  Software Services/Applications  Data Bases and Data Management  Security  Human Processes

Call Routing Facility Master Street Address Guide (MSSG) Phone Number Phone Number, Address and ESN ANI-ALI

Phase 1: X-Y of Cell Tower Phase 2: X-Y of Cell Phone Follows call (5-10 seconds)

Emergency Service Zone (ESZ): Used to Identify PSAP LawFire EMS Emergency Service Number (ESN): Identifies Responders 3127

(Assign URI)

 Current system handles only voice Texting VoIP Video Alarms  Ability to better send Calls to correct PSAP  Ability to Reroute calls in emergence

 Governance (URI assignment)  Technology –  Hardware  Software  Speed of obtaining X-Y  Lack of Priority in system  Cost  Data

1. Standards This Year 2. Governance and Funding Next 2 years 3. Implementation Wait for it… Years!

Thank You Don Dittmar, Manager Waukesha County Land Information System Division