CHILDLINE India Foundation

Slides:



Advertisements
Similar presentations
THE EDUCATION-RELATED COMPONENTS OF NOW IS THE TIME.
Advertisements

To improve the lives of vulnerable people by mobilizing the power of humanity Dr. Patrick Fox SEA DM Coordinator.
Community Based Care for children affected by HIV and AIDS 9 th ICAAP – Bali August 2009 Carol KIDU DBE MP Minister For Community Development Papua New.
Child Friendly Local Governance
SOCIAL WORKER: AN IMPORTANT ACTOR IN THE CHILD CARE REFORM.
11 Scaling Up World Bank Group Engagement with Civil Society: A Strategic Priorities Paper Civil Society Team EXTIA.
1 Pre and Interconception Education and Counseling: Strategies from Florida Presented by: Betsy Wood, BSN, MPH Infant, Maternal & Reproductive Health Unit.
CURRENT SITUATION OF E-HEALTH IN MYANMAR Nang Kham Oo Leik Central Womens Hospital
Information and Referral: Call Center Proposal Board of Early Education and Care December 8, 2009.
Effective mainstreaming of EQUAL results - examples from Poland BALTIC SEA SEMINAR 22 November 2007, Warsaw, Poland.
Child Friendly Cities Initiative
Western North Carolina AIDS Project (WNCAP) WNCAP is dedicated to providing HIV-related services to the people of Western North Carolina through prevention.
Chicago Police Department University of Illinois at Chicago
National Plan National Plan (2010 – 2022) brings together the efforts of Governments across Aust. to make a real & sustained reduction in the levels of.
1 Medicare Part D Implementation North Dakotas Efforts.
Community Case Management Using a systems approach to serving individuals with complex needs.
INTERNATIONAL CONFERENCE ON GENDER EQUITY IN SPORTS FOR SOCIAL CHANGE
Domestic Violence Advisory Board 2011 Annual Report Charge: To review and evaluate Charlotte and Mecklenburg County Domestic Violence Services.
Presented by Dr. Seti Venus and Mr Silungwe West BELGIUM,BRUSSELS, FROM SECOND TO THIRD JULY, 2013.
1 NM Behavioral Health Collaborative New Mexico Behavioral Health Plan for Children, Youth and Their Families March 2007.
National Gender Policy National Domestic Violence Protocol Domestic Violence Act Sensitization Partnership for Peace After Support Program.
United Way of Volusia-Flagler Counties Campaign Presentation.
FY14 Strategic Plan alignment with Resource Development November 13, 2013.
Update by: Social Affairs Department African Union Commission (AUC) Addis Ababa, Ethiopia 1 AFRICAN UNION COMMISSION: DEPARTMENT OF SOCIAL AFFAIRS African.
 In October 2009, United Way of Mid Coast Maine convened a broad group of stakeholders concerned about challenges in the delivery of mental health services.
Linking Generations Northern Ireland Welcomes you to this information session.
MAKING ACCESSIBILITY A REALITY THROUGH IMPLEMENTATION OF THE PERSONS WITH DISABILITIES ACT, 2003 A Paper Presented at the National Conference on Accessibility.
CHILDLINE SE Dosti CHILDLINE 1098.
THE HOMELESS OF JACKSON, MS Madhu Singh, Ph.D. Tougaloo College, MS National Community-Based Research Networking Initiative St Paul, Minnesota, October.
COMMUNITY HEALTH FUND AS A COMPLEMENTARY FINANCING OPTION IN TANZANIA Presented at CHF Best Practice Workshop: 31 st Jan – 2 nd Feb Golden Tulip.
Integrated Child Protection Scheme Mrs. Loveleen Kacker Joint Secretary (CW) Ministry of Women and Child Development Government of India.
1 SIXTH INTERNATIONAL CONSULTATION OCTOBER 2012, DURBAN, SA Parallel Session 3 REFERRAL MECHANISMS & CASE MONITORING Name: Catalina Florea Organisation:
A campaign is aimed at supporting the fight against rape, human trafficking and violence against women 3 main objectives: Support and Rehabilitation Facilitate.
Seeking a society where all children are loved, valued and able to fulfill their potential National Child Protection Authority of Sri Lanka.
July 2013 CHILDLINE S ERVICE & CHILDLINE I NDIA F OUNDATION.
The Births and Deaths Registry GHANA PRINCIPLES AND RECOMMENDATIONS FOR A VITAL STATISTICS SYSTEM, REVISION 3 2 ND – 5 TH DECEMBER, 2014 ADDIS ABABA John.
The Voices of Children and Young People In Asia Pacific Ravi R. Prasad Head of Policy and Research Child Helpline International The Voices of Children.
DIL SE A campaign for children who live and work on the streets “Be the change that you want to see in the world.” - Mahatma Gandhi.
Support Groups – Objective 2.02 Agencies that help families in times of crisis. Help children feel more secure. Examples??
HIGH-LEVEL MEETING ON CO-OPERATION FOR CHILD RIGHTS IN THE ASIA PACIFIC REGION 4-6 NOVEMBER, 2010 CHILD RIGHTS IN INDIA: CURRENT STATUS AND CHALLENGES.
NGO Disaster Relief Forum Provides New Zealand NGOs with a forum for co-operation and shared learning for best practice in international humanitarian assistance,
The Voices of Children and Young People Ravi R. Prasad Head of Policy and Research Child Helpline International The Voices of Children and Young People.
WELCOME TO. P.O. DEBRA BAZAR, DIST. - PASCHIM MEDINIPUR PIN , WEST BENGAL, INDI.A PH.NO. - (03222) /
Vivek Anand Chief Executive The Humsafar Trust Mumbai,India.
THE ROLE OF CIVIL SOCIETY IN WELFARE MIX MODEL CREATION Best Practice Model Social Center "Home of colors"
Prostitution a reality! There is a large section of population – around 3 million workers as per govt stats and 20 million as per Human Rights Watch –Every.
HealthProm. is an international development NGO working with local communities to improve health and social care for vulnerable women and children in.
Domestic violence-not with us! 27 June -5 July 2011 Poland, Nowy Sacz “SOS - Families at risk” Foundation VARNA, BULGARIA.
Country Plan of Action NEPAL Prof. Prakash S. Shrestha President Nepal Breastfeeding Promotion Forum (NEBPROF)
Operational Methodology Renewed Vision  Challenged at the end of 2005  Reach OVCs  By 2010  With at least 3 services.
HIV AND HOUSING WORKSHOP : JOHANNESBURG 14—19 SEPTEMBER 2014 CONGEH PRESENTATION ON ADVOCACY AND NETWORK.
Trafficking in human beings in R. Macedonia Maja Varoslija- Open Gate La Strada Macedonia.
FAMILY STRENGTHENING PROGRAMME An approach to prevent children from losing care of their families of origin.
CHEYUTHA A Community Initiative for & by PLHAs supported by LEPRA Society Network of people positive.
Struggling Together / Moving Ahead Gramya Resource Centre for Women Dr. V Rukmini Rao.
 Our Approach  Use teachers & trained peer-leaders to teach about diabetes prevention through healthy living in school setting.  Adapted from previous.
Who we are Leading independent child rights organisation creating lasting change for children in need in India and around the world Non sectarian organization.
Gaya Rescue Project, October The problem… In the district of Gaya, hundreds of street-children live on and around the station platforms. Most of.
Achievements, Gaps and Action Plan - India Participants from India.
PRE-BIRTH ELIMINATION OF FEMALES IN INDIA: ISSUES AND CHALLENGES DR. KANUPRIYA CHATURVEDI.
ACCESS TO INTEGRATED SERVICES: VICTIMS’ PERSPECTIVES Justina Rostiawati, Natcom on VAW Bangkok, 17 November 2009.
Tshwaaranang Legal Advocacy Centre.  Non-compliance/enforcement  Ineffective implementation  Under-resourcing  Inadequate training  A predominantly.
ENSURING BETTER PROTECTION FOR WOMEN FROM THEIR FIRST CALL FOR HELP UNTIL THEY REBUILD THEIR LIVE Prepared by Špela Veselič, Association SOS Help-line.
General Health Working Group North Lebanon Presentation Feb 2 nd 2012 Mental Health and Psychosocial Support (MHPSS) Sub Working Group - MHPSS Activities-
Scaling-up Access to Paediatric ART in India Dr. B B Rewari National AIDS Control Organisation India XVII International AIDS Conference Mexico City, 7.
Novel interventions to enhance access to TB services for vulnerable and marginalised populations: experience from Axshya Sripriya Pandurangan, The Union.
Implementing the Istanbul Convention
CONTEXT In Bangladesh, there are 10 registered brothels; 3721 sex workers and 1100 children (age 0-18) are living there. Sex workers and their children.
Realising the Rights of Indigenous Children
India’s first child friendly Railway station – Child Protection System Presentation by Railway Children For OHCHR expert consultation 1st November 2011.
Presentation transcript:

CHILDLINE India Foundation Emergency Outreach Services Achievements CHILDLINE India Foundation

CHILDLINE 10-9-8 CHILDLINE is India’s first & only 24-hour, free, emergency phone outreach service for children in crisis Tele-outreach model: Western models are predominantly Tele - counseling helplines World’s largest - emulated in over 43 countries Childline India Foundation 2

Unique Partnership Single largest Govt-NGO Partnership: Ministry of Women & Child Development (GoI) supported government - civil society Partnership Model Implemented through Social franchising: anchored by Childline India Foundation (CIF) & implemented by district/city based organisations Engagement with State & District level administration State-of-the-art technology through partnership with telecom & technology industry Childine India Foundation

Childline India Foundation (CIF) Services provided through - network of community based, non-governmental organisations CIF is responsible for: Establishing CHILDLINE services nationally Ensuring quality of service Monitoring & handholding of services/partners Grant disbursement Training, research & documentation Awareness & advocacy Additional resource generation Childline (1098) services are facilitated & monitored – by a mother NGO under - Integrated Child Protection Scheme (ICPS) Childline India Foundation

Milestones 1996: TISS project in Mumbai 1998: expanded reach under Ministry of Social Justice & Empowerment’s (MSJE) street children scheme 1999: Transfer to CIF 2006: Transfer to MWCD – CIF as ‘mother NGO’ 26th November, 2007: shift to centralized model as a pilot (CCC) 2 seats at TCS, Mumbai - Coverage Thane city 2009-10: Integration into Integrated Child Protection Scheme 1996 – 2014: from a university project to a National child protection service Childline India Foundation

Landmark Jan 2011: First Centralised Contact Centre (CCC) becomes functional with 14 seats 75 cities of North & west connected in Jan 2011 1098 commences as Cat 1 number Unrestricted access Toll free called party pays Childine India Foundation

December 2014 282 locations - 174 urban, 108 rural 543 partners – Nodal, Collaborative, Support & Sub-centres 147.87 lakh calls in the past 5 yrs 38 lakh calls in 2013-14 CCC covering all locations Intervention response in 25 languages Childine India Foundation

Year wise growth of CHILDLINE Locations Childine India Foundation

Children provided services by CHILDLINE 1098 Children living on the streets Addicted to substance Children needing medical help Missing children Victims of trafficking/abuse Mentally ill children Children forced into labour/begging HIV/AIDS infected/affected children Differently-abled children Children forced into marriage Children in conflict with law Children affected by disaster/armed conflict Street children are the single biggest segment of callers on 1098. Childline India Foundation 9

Intervention Model Incoming calls to 1098 Call Response @ CCC Provide SOS assistance: food, medical help, temporary shelter etc. Link with police Incoming calls to 1098 File FIR if needed Calls requiring intervention handed over to City Intervention Units Call Response @ CCC Produce cases before CWC Assist in implementing CWC order Information calls: handled by Contact Centre staff Link to counseling, health, shelter, other services Childine India Foundation

Intervention cases breakup

Listening to Children & Awareness activities Open House – an open forum for children To voice their issues and problems To evaluate the service To involve allied systems in CHILDLINE Once every quarter in each CHILDLINE city Outreach Year-round partner activity Annual CHILDLINE Se Dosti campaign Sensitization in schools through volunteers Signage: public spaces, text books

Hello Childline Initiatives to involve all stakeholders to be part of CHILDLINE as “CHILDLINE dost”

Celebrity endorsement for CHILDLINE service & huge increase in calls

Reaching out through Electronic Media With the support of Channel [V] we shared some of our live cases to sensitize society on child protection issues