May 22, 2000AIHCE Orlando May 20-25, Integrated Safety Management (ISM) and Public Involvement A Tool to Build Public Trust With ES&H Management Accountability Roger Briggs, MPH, CIH, U.S. Dept. of Energy, Richland, WA Lori Ramonas, Ph.D., Nuvotec, Inc., Richland, WA

2 Vision Statement To improve worker and public trust in Department of Energy operations To develop meaningful opportunities for public and worker involvement in ES&H management

3 Goal and Objective Test a best industry practice for public and worker involvement in ES&H management Conduct a Management System Verification (MSV®) of a Hanford facility Use MSV® to supplement and sustain established DOE practices for Integrated Safety Management verification

4 Today’s Situation Integrated Safety Management (ISM) is the DOE’s gold standard for doing work safely By Sept 2000, all DOE facilities will be verified ISM compliant Processes for verifying and sustaining ISM are being developed

5 Role Of A Management System ESH Programs Safety Chemical Safety Industrial Hygiene Nuclear Safety Pollution Prevention Medical Surveillance Emergency Response Training

6 Integrated Work and ES&H Management System DOE Contract Mission Requirements Contractor Leadership Management Review Measurement Implementation Planning Define Scope of Work Identify Hazards & Requirements Analyze Hazards & Develop Controls Work Output

7 The Five Core Integrated Safety Management System Functions

8 Guiding Principles for an Integrated Safety Management System (ISMS)

9 MSV® Relationship to ISM The ISM analogy for the Chemical Manufacturing Association (CMA) is the Responsible Care® Initiative established in MSV® is CMA’s verification approach under Responsible Care® and is the analog to the process DOE uses to verify ISM.

10 “Value Added” ISM Enhancement Aspects of Responsible Care® Long-term senior management commitment to and involvement with ES&H Individual accountability for ES&H A systems approach towards evaluation Proactive public involvement

11 What Is MSV®? Management Systems Verification A commercial sector “best practice” for evaluating integrated ES&H management systems Developed by the Chemical Manufacturers Association (CMA) Based on six years of accumulated experience with more than 50 chemical companies

12 Desired Benefits Make ISM verification process more effective Improve preparations for ISM verification Enhance internal self-assessment efforts Benchmark with accumulated industry experience

13 ISM VERIFICATION ENHANCEMENT REVIEW PROJECT What: use the MSV® process prior to a facility ISM verification Why: test MSV® as a DOE tool to verify contractor readiness for ISM verification Who: Panel to Panel Where: Plutonium Finishing Plant (PFP) Facility When: Dec 6-9, 1999

14 Plutonium Finishing Plant (PFP) Plutonium Finishing Plant Complex, 1949

15 ISMS Verification Enhancement Review Project: The Process Panel to panel dialogue Review panel includes worker & member of the public Lines of inquiry Results: /index.html

16 PANEL INTERVIEW QUESTIONS Management involvement and accountability Stakeholder communication and involvement Other

17 PANEL INTERVIEW QUESTIONS Management involvement and accountability Stakeholder communication and involvement Other

18 ISMS Verification Enhancement Review Project: Preliminary Results Panel to panel review approach was rated very to highly favorable Both public and worker participants viewed as positive and important to the review process The review process was seen as a useful methodology for testing the readiness of facilities for ISM verification

19 PFP Strengths Use of multi-disciplinary work teams Multiple tools to plan and integrate work Senior management presence and access Worker involvement institutionalized Management encourages self-reporting Multiple internal communication methods Individualized project work team goals Facility-wide safety management goals

20 PFP Opportunities for Improvement Enhance external communications on ISM Institutionalize performance agreements, incentives to sustain ISM Strengthen feedback loops Fine tune the use of work planning tools Formalize good practices

21 MSV® Lessons Learned Worker panel Worker questions General panel composition Organizational change Recommendations for immediate future

22 ISMS Verification Enhancement Review Project: Conclusions Use MSV® process in ISM verification to provide both public and worker involvement opportunities Use MSV® process as a DOE tool for facility ISM verification readiness Use MSV® as a cost-effective process to measure periodic status of ISM implementation