1 Business Information Systems and Applications presented by:Sema Demirtas Stefanie Müller Patricia Hilpert

2 Content 1.Business Information Systems 2.IS and IT infrastructure 3.Applications 4.Recent technologies

3 1. Business Information Systems Organization IT ( HW;SW;DBMS;NETWORKING ) Management BIS

4 Why do Businesses need Information Systems ? Operational excellence New services and new products Competitive advantages Customer/supplier intimacy Decision making Survival

5 Business Information Systems MIS ESS DSS TPS Executives Workers Senior Middle Operational

Business Information Systems CRM  Customer Relationship Management ERP  Enterprise Resource Planning SCM  Supply Chain Management KM  Knowledge Management 6

7 2. IS and IT Infrastructure 1.Internet platform (Apache, Windows) 2.Hardware platform (Dell, Sun, HP) 3.Operating systems (Unix, Mac, Windows) 4.Networking (Wi-Fi, Wi-Max) 5.Consultans (Accenture) 6.Database (SQL, DB2, ORACLE)

8 2. Applications E-commerce / E-business Government Basical life Universities Non profit organizations …

E-business / E-commerce B2B B2C B2B2C B2G B2E G2B G2C C2B 9

organizations Brick and mortar Click and mortar Pure play Digital vs. physical Product Process Delivery method 10

3. Recent technologies XML  extensible markup language RSS  really simple syndication Mashup Widgets Web services –UDDI, SOAP, SOA, WSDL 11

Recent technologies GIS  Geographical Information Systems GPS  Global Position System RFID  Radio Frequency Identification 12

Ethical issues and internet security Lot of advantages BUT: Collecting every information about the customer and supplier –Are all information safe? Risk of virus, worms and trojans 13