Discovery and Service Management with Lakeside David Taylor Head of Channel & Alliances, EMEA

“Enable flexible working!” “Increase productivity!” “Do more with less!” “Enable mobility!” “Sweat our assets!” “Reduce costs!” “Handle our acquisition!” “Be more green!”

Lakeside Software, Inc. — Company Confidential

There are known knowns; there are things we know that we know There are known knowns; there are things we know that we know. There are known unknowns; that is to say there are things that, we now know we don't know. But there are also unknown unknowns – there are things we do not know, we don't know. Donald Rumsfeld United States Secretary of Defence

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Lakeside SysTrack Discovery & assessment Planning tools User experience & system monitoring Root cause analysis tools Dashboard design & publishing Power & density mgmt Lakeside SysTrack Hardware & OS inventory App inventory & usage User behaviour Performance data Alert & fault data

Glad I went to Lakeside’s roundtable….. Lakeside Software, Inc. — Company Confidential

SysTrack ROI Planning and change management Accurate license management Asset right sizing and sweating Business productivity improvement More productive help desk staff Less support calls Power savings 7% saving on total cost of desktop ownership* *Gartner Desktop Total Cost of Ownership data

Lakeside Software, Inc. — Company Confidential SysTrack could save us a fortune…… Lakeside Software, Inc. — Company Confidential

Lakeside Software, Inc. — Company Confidential Come and see us OOOHH PICK ME! See how SysTrack enables you to: Reduce risk in transformation projects Help you make better IT strategy decisions Manage user experience Reduce costs and increase productivity Lakeside Software, Inc. — Company Confidential

Lakeside Software, Inc. — Company Confidential SYSTRACK Lakeside Software, Inc. — Company Confidential

Lakeside Software, Inc. — Company Confidential Thank YOU Lakeside Software, Inc. — Company Confidential