Discover, analyse, plan, perform and save David Taylor Head of Channel & Alliances, EMEA

Lakeside Software, Inc. — Company Confidential There are known knowns; there are things we know that we know. There are known unknowns; that is to say there are things that, we now know we don't know. But there are also unknown unknowns – there are things we do not know, we don't know. Donald Rumsfeld United States Secretary of Defence

Lakeside Software Founded in 1997 Big Data analytics to improve IT effectiveness 3+ million seats HQ in Bloomfield Hills, Michigan and EMEA HQ in Windsor, UK Lakeside Software, Inc. — Company Confidential

Hardware & OS inventory App inventory & usage User behaviour Performance data Alert & fault data Discovery & assessment Planning tools User experience monitoring Root cause analysis tools Charge back reporting Power & density mgmt Lakeside SysTrack

SysTrack MarketPlace

Data Collection Architecture Agents deployed to: – Desktops, laptops, virtual desktops (inc. non-persistent) – Intrastructure & app servers – XenApp/Terminal Services Bi-directional micro agent – Less than 0.5% CPU utilisation – 100k/day network upload Samples every 15 secs with daily uploads

DEMO Lakeside Software, Inc. — Company Confidential

Lakeside SysTrack Lifecycle approach OperateRollout Build & Test Plan and Design Discover & assess Visualizers, Reporting and Analytics VMP Resolve Transform Operations MarketPlace Power Manager

SysTrack ROI 7% saving on total cost of desktop ownership* * Gartner Desktop Total Cost of Ownership data November 2011 Accurate license management Asset right sizing and sweating Less support calls Business productivity improvement More productive help desk staff Typical payback period of 6-8 months Power savings

Summary Data can help: – Build the right strategy – Avoid “unknown unknowns” – Size and optimise your infrastructure – Help direct IT effort to the right places – Reduce costs Lakeside Software, Inc. — Company Confidential

Questions? Lakeside Software, Inc. — Company Confidential