“Because failure comes at too great of a cost” E-Government for Development Jeff Street VIA Consulting Group

“Because failure comes at too great of a cost” VIA Consulting Partner of SRA – USAID EGAT ICT Contract –Current Initiative: Avian Influenza Surveillance –Previous USAID Initiatives: HIV/AIDS,Country Operational Plan, IFMS for Haiti Offices in Richmond VA and Atlanta GA Specialize in : –E-Government –Business Process Re-Engineering –Business Intelligence & Surveillance –Application Development Sectors: –Health –Education –Social Services –Banking and Finance – Security –Housing and Development

“Because failure comes at too great of a cost” E-Government (E-Gov.) "E-Government" refers to the use by government agencies of information technologies that have the ability to transform relations with citizens, businesses, and other arms of government

“Because failure comes at too great of a cost” Type of E-Gov Initiatives G2G – Government to Government G2B – Government to Business G2C – Government to Citizen

“Because failure comes at too great of a cost” E-Gov.Key Components E-Gov. Key Components Business Intelligence Network and Infrastructure Marketing Data Collection and Reporting Regulations, Policies and Procedures

“Because failure comes at too great of a cost” BI in Virginia Department of Health Department of Heath Thirty Five (35) Districts 128 Localities 500,000 unique patients annually Services Include: HIV/AIDS Women and Infant Health Family Services Immunization Environmental Health Others

“Because failure comes at too great of a cost” Challenges BI had failed several times in this agency No one believed it would happen Issues with the Core Applications Limited budget

“Because failure comes at too great of a cost” Built Prototype Answered all Patient Level Questions –Encounter –By Region, District, Site –By Activity –By Diagnosis –By Demographics

“Because failure comes at too great of a cost” Identified Key Stakeholder Division of Immunization –Invested several $MM in T1 Network –Very Small Budget –Had a tremendous need

“Because failure comes at too great of a cost” Network and Infrastructure T1 Cisco Routers Sun Solaris Servers Oracle Discoverer Oracle Database Dell Servers (Web Server)

“Because failure comes at too great of a cost” Business Intelligence Current Environment Management Reports Data Sources 2 … 35 1 Data Warehouse Previous Environment Data Sources Management Reports 1 2 …. 35 Disparate Systems 35 Different Ways of Retrieving Data No Standards 1 Month to run and compile reports for Central Office Lacked confidence in the Data One Centralized Database BI User Group Data Standards Seconds to Run Reports and Compile Trusted Resource

“Because failure comes at too great of a cost” G2G BI Goals Transparency –Documented everything Accountability –Established a User Group Measurable Results –User Group signed off on all reports –Used for Resource allocation, grant renewal and grant justification

“Because failure comes at too great of a cost” Business Intelligence

“Because failure comes at too great of a cost” Data Capture and Reporting

“Because failure comes at too great of a cost” Marketing Other Programs Physicians Health Providers Policy Makers Hospitals

“Because failure comes at too great of a cost” Transitioning into G2B Legislation for Public/Private Immunization Registry Marketing to Hospitals, Private Providers and HMO’s

“Because failure comes at too great of a cost” Next Wave G2C Electronic Medical Record Real-Time Data Sharing –HL7, PHIN protocol Telemedicine

“Because failure comes at too great of a cost” Thank You