Microsoft Azure in Open August 2014 Server & Tools Business 4/9/2017 Global Operations Readiness Microsoft Azure in Open August 2014 © 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Server & Tools Business Agenda 4/9/2017 Objectives Introduction & Overview Ordering Azure in Open Service Activation Monitoring Consumption & Recharging Escalation Paths & Training Support © 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Objectives Upon completion of this training you will: 4/9/2017 Objectives Upon completion of this training you will: Understand the process for ordering Azure in Open for Open, Open Value and Open Value Subscription Licences for Commercial | Academic | Government Understand how calculation of consumption periods works for Azure in Open Know how to retrieve product keys from VLSC & activate product on the Azure Portal Understand the consumption & returns policies for Azure in Open Be able to help resellers sell Azure in Open including managing Customer recharges Be aware of support & training available © 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Introduction & Overview Server & Tools Business 4/9/2017 Introduction & Overview © 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Introduction & Overview 4/9/2017 Introduction & Overview Microsoft Azure Overview Azure in Open – Key Concepts Availability – Locations & Currencies Consumption & Returns Policies End to End Experience © 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Microsoft Azure Usage-based services 4/9/2017 5:55 AM Microsoft Azure An open and flexible cloud platform that enables you to quickly build, deploy, and manage solutions across a global network of Microsoft-managed datacenters. App services Network Storage Compute Caching Identity Service bus Media CDN Integration HPC Analytics Virtual machines Websites Cloud services Mobile services SQL database HDInsight Tables Blob storage Connect Virtual network Traffic manager Usage-based services Build applications using any language, tool, or framework Integrate public cloud solution with the existing IT environment 99.95% monthly SLA Automatic OS and service patching © 2013 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Server & Tools Business 4/9/2017 Azure in Open Overview © 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Azure In Open – Key Concepts Server & Tools Business 4/9/2017 Azure In Open – Key Concepts SKU Terms Eligibility 1 Azure Credit SKU on the price list Prepaid service, can purchase additional credit any time All Open Programs and customer types Each SKU = $100 ( or equivalent) – can purchase unlimited SKUs Can be used against any eligible consumption based Azure service Existing Online Service (OLS) in Open process Multiple SKUs are issued onto single OSA Key Azure Credit expires 12 months from activation date Also Note: No rollover Purchased in 19 local currencies or US dollars Purchase & recharge via reseller (credit card directly in emergencies only) Azure credits cannot be used against Azure RMS, Azure Active Directory Premium and StoreSimple, so these services cannot be procured using Azure in Open Available in countries with Open Volume Licensing Program Partners who offer Azure Direct No limit to number of OSA Keys a customer can activate No return once service is redeemed © 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Azure in Open – Familiar process & structure SKU Structure Single SKU used for any eligible pay-as-you-go Azure Service Unique SKUs for each Office 365 Plan, as well as Add-ons Commitment Azure Credit expires 12 months from OSA key activation Customers pre-pay for 12 months of service Business Processes All Online Services in Open follow existing business processes Azure Portal Office 365 Portal Reporting Azure in Open - Consumption Distributor Reporting O365 / Intune - Subscription Distributor reporting

4/9/2017 5:55 AM Why Azure in Open? Low barrier of entry with no investments in complex billing systems Capitalize on the opportunity to incorporate the cloud into your solutions and services A consistent, familiar licensing option for cloud services along with your on-premises solutions A flexible, consumption-based purchasing model New opportunities to grow margins and deepen customer relationships © 2013 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Server & Tools Business 4/9/2017 Availability - Locations & Currencies © 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Azure Availability by Country Server & Tools Business 4/9/2017 Azure Availability by Country EMEA Algeria Austria Azerbaijan Bahrain Belarus Belgium Bulgaria Croatia Cyprus Czech Republic Denmark Egypt Estonia Finland France Germany Greece Hungary Iceland Ireland EMEA Israel Italy Jordan Kazakhstan Kenya Kuwait Latvia Liechtenstein Lithuania Luxembourg Macedonia (FYRO) Malta Montenegro Morocco Netherlands Nigeria Norway Oman Pakistan Poland EMEA Portugal Qatar Romania Russia Saudi Arabia Serbia Slovakia Slovenia South Africa Spain Sweden Switzerland Tunisia Turkey UAE UK Ukraine Americas Argentina Brazil Canada Chile Colombia Costa Rica Dominican Republic Ecuador El Salvador Guatemala Mexico Panama Paraguay Peru Puerto Rico Trinidad & Tobago United States Uruguay Venezuela APAC & Japan Australia Hong Kong India Indonesia Japan Korea Malaysia New Zealand Philippines Singapore Sri Lanka Taiwan Thailand Currently available in 89 countries *Country List subject to Revision © 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Currencies & Customer Setup Server & Tools Business 4/9/2017 Currencies & Customer Setup Reseller needs to ensure availability of Azure in country of End Customer before accepting order Azure in Open SKU bases currency redemption on the customer’s location. Volume Licensing foreign exchange rates (not a daily spot rate) are applied to determine the initial value of a customer’s commitment & meter rates. The Azure in Open SKU facilitates activation anywhere around the world. Regardless of the currency used, the customer receives the same amount of Azure Service credits. A currency- denominated SKU would result in failed activation in countries that don’t support that currency and lead to non-compliance with EU/EFTA laws. © 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Location-based meter currencies Microsoft Azure services are currently offered in 24 currencies. A customer’s meter currency is determined by their geographic location. Argentina: ARS Indonesia: IDR Russia: RUB Taiwan: TWD Australia: AUD India: INR Saudi Arabia: SAR Turkey: TRY Brazil: BRL Japan: JPY South Africa: ZAR United Kingdom: GBP Canada: CAD Malaysia: MYR South Korea: KRW United States: USD Denmark: DKK Mexico: MXN Sweden: SEK Rest of World: USD Eurozone: EUR New Zealand: NZD Switzerland: CHF Hong Kong (SAR): HKD Norway: NOK WE Offer Azure in 24 currencies across the world; We recently added Brazilian Reals, HongKong Dollars, Indian Rupees; Malaysian Ringgit; and Mexican Pesos to the list of currencies; the meter currency is determined by where you are geographically located. If you are not on the list of countries here – your meters are set to US dollars

Server & Tools Business 4/9/2017 Consumption & Returns Policies © 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Azure in Open – Consumption & Returns Policy Server & Tools Business 4/9/2017 Azure in Open – Consumption & Returns Policy 12 month consumption period (from time of OSA key activation) Service will be suspended once credit is expired or exhausted Recommend recharge before credit is exhausted or expired Unconsumed monetary value forfeited at the end of 12 months (No roll over) Open License Order: Entire order must be credited, so only order Azure SKUs on a PO (do not include alongside on-premise). OV or OVS Order: If multiple Azure SKUs are placed on the same order, no returns if any keys already redeemed. OV or OVS Order: No partial returns for any keys already redeemed Note: if service is suspended there could be a delay in reactivating as a service ticket is needed to restart, hence we recommend the customer recharges before credit is expired or exhaustion to avoid service interruption. Note: Azure in Open keys are only valid for 5 years. If a key is not activated within 5 years it expires and revenue is recognized © 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Server & Tools Business 4/9/2017 Licensing scenario Azure Credits Use case: 180GB of Microsoft Azure Backup for 12 months; ~$50/month Jan 2015 Nov 2015 Dec 2015 Nov 2016 Dec 2016 Each redemption creates a unique 12-month consumption period Previous keys are exhausted before next keys are consumed Unused amounts cannot be rolled over into future periods 12-month consumption period starts when keys are redeemed No limit to number of redeemed keys Configurable alert emails Customer purchases $600 of Azure Credit Balance: $50 Alert email to customer / partner 12-month expiration, No rollover for initial $600 Period – 1 Customer purchases $1200 Balance: $1250 12-month expiration Period – 2 © 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Server & Tools Business 4/9/2017 End to End Experience © 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Azure in Open E2E experience Server & Tools Business 4/9/2017 Azure in Open E2E experience Open License Open Value Open Value Subscription (Corp/Gov/Acad) Getting into the Program MOET EDI/XML Placing order for the required product VLSC Accessing OSA Key Azure Portal Redemption of Service Via Reseller Credit Card (Emergency only) Monitoring & Recharging © 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Azure in Open – End Customer Journey Server & Tools Business 4/9/2017 Azure in Open – End Customer Journey Available to customers on the following licensing agreements: Open License Open Value Open Value Subscription (Corp/Gov/Acad) Customer purchases 1 or more SKUs (each worth $100). The SKUs are loaded onto a single Online Service Activation Key (OSA) Buys OSA Key loaded with Credit Receives Vellum email with link to Azure Portal & VLSC Signs Open License agreement on VLSC landing page Accesses OSA Key (5x5) Accesses OSA Key Creates subscription on Azure Portal (WLID) Copies 5x5 Key from VLSC & pastes onto Activation page of Azure Portal Activation of OSA Key Signs up for and manages specific Azure services via the Azure Portal Configuration of Azure Services Monitors credit balance Receives low credit email alerts from system / reseller Buys new OSA Key / SKU Monitors & Recharges © 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Azure in Open- Reseller Journey Server & Tools Business 4/9/2017 Azure in Open- Reseller Journey Validates customer order (Country, Size etc) Sale Places order to Microsoft via Distributor on MOET or EDI/XML Places Order Receives Vellum email from Microsoft with link to Azure Portal & VLSC Retrieves Key/s on behalf of customer Retrieves OSA Key Assists customer to activate their Azure subscription & add reseller notification alerts for credit exhaustion / expiry Activation of Subscription Co-Administrator role on management portal When credit is low or expiring encourages purchase of additional tokens to maintain service Management & Renewal © 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Server & Tools Business 4/9/2017 Ordering Azure in Open © 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Ordering Azure in Open Licensing Recap Ordering process overview 4/9/2017 Ordering Azure in Open Licensing Recap Ordering process overview Order Submission Process © 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Server & Tools Business 4/9/2017 Licensing Recap © 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Closer look on the Agreement Terms for Open 4/9/2017 Recap: Open License Closer look on the Agreement Terms for Open Purchase of Azure via Open License Order placed via Reseller and Distributor Customers (Partner) come to VLSC and sign Open License Agreement Gain Full access to VLSC www.office.com/setup365 Download Product, obtain Keys, etc. In Open License, contract is signed AFTER order is processed but before accessing product/service. Open License Agreement number is called “Authorization Number” and it has a 2 year term. A unique “License Number” is assigned for each Purchase Order. © 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Closer look on the Agreement Terms for Open Value 4/9/2017 Recap: Open Value & Open Value Subscription Closer look on the Agreement Terms for Open Value Purchase of Azure via Open Value OV/OVS Contract get created and signed electronically Order placed via Reseller and Distributor Purchase Order Gain Full access to VLSC www.office.com/setup365 Download Product, obtain Keys, etc. In Open Value and Open Value Subscription, contract is signed BEFORE order is processed. Open Value Agreement has 3 year term. There must be an active Agreement to order. © 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Server & Tools Business 4/9/2017 Ordering Process Overview © 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Open Value Subscription Commercial | Academic | Government 4/9/2017 Ordering Overview Purchase of Azure via Open License Open Value Open Value Subscription For Commercial | Academic | Government Partners can order this new product family through VL, by purchasing an Azure SKU available on the OLP/OV/OVS Price List Payment is up-front, with a 12 month consumption period No Volume discounts are available Order can be placed regardless of remaining term of agreement. Volume License Agreement term and Azure consumption term are not coterminous, so Azure consumption period can extend beyond the VL agreement © 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Ordering Overview (continued) 4/9/2017 Ordering Overview (continued) For Open License & OV Non-Organization wide agreements, the customer can purchase 1 SKU. There is no minimum threshold required for OLP & OV non-org For OV Organization Wide & OVS, customer needs to have OV/OVS agreement and meet the minimum desktop count to place an order for Azure. They cannot create a new agreement just to purchase Azure. Order only Azure SKUs on Open License orders: do not mix Licensing SKUs or other online service SKUSs and Azure SKUs on the same order Order only Azure SKUs on Open License orders: do not mix Licensing SKUs or other online service SKUSs and Azure SKUs on the same order – this is simply to avoid difficulties if there is a need to go through the returns process as the complete order would need to be returned. © 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Open Ordering Azure in Open 4/9/2017 Ordering Azure in Open Open Open License customer can order as few as 1 Monetary SKU of Azure on a new Authorization Number These following 3 slides pull out the points we just covered on ordering Azure via Open, OV and OVS for org and non org wide agreements © 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Ordering Azure in Open Value 4/9/2017 Ordering Azure in Open Value Open Value Org Wide: Organization-wide agreements require purchase of on-premise Enterprise licenses meeting a minimum of 5 desktop count. Azure is an additional product and cannot be counted towards the qualified desktops Non Org Wide: Customer can start a new OV non-org agreement with an initial order of as few as 1 Monetary SKU of Azure (normally required order for minimum of 5 licenses.) © 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Ordering Azure in Open Value Subscription 4/9/2017 Ordering Azure in Open Value Subscription Open Value Subscription Org Wide: Organization-wide agreements require purchase of on premise Enterprise licenses meeting a minimum of 5 desktop count. Azure is an additional product and cannot be counted towards the qualified desktops © 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Server & Tools Business 4/9/2017 Service Activation © 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Service Activation Product Keys – Details & Process 4/9/2017 Service Activation Product Keys – Details & Process Example Email Notification for Product Keys Using VLSC to Retrieve Product Keys Overview of Azure Portals Redeeming Keys & Subscription Setup © 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Product Keys – Details & Process 4/9/2017 Product Keys – Details & Process The Azure in Open Key Type is an Online Service Activation (OSA) Key Each Product Key is a 25 digit alpha numeric number: Example: GG9BT-989TR-637JY-6T6T2-QD7BN This 5x5 Product Key appears in VLSC at the same location as Product Keys for On- Premise Software Keys are valid for 5 years Keys are redeemed at azure.com/open Resellers are encouraged to support the end customer by retrieving the product keys on their behalf © 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Server & Tools Business 4/9/2017 Email Notification for Product Keys © 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

4/9/2017 Email Notification Within a few hours of accepting the order, Microsoft will send an email to the End Customer & Reseller. The Reseller will only receive an email if they provide their email address on the PO for Azure in Open This email contains step-by-step instructions including: A link to the Volume Licensing Service Center (VLSC) The location within VLSC where the keys are located A link to the Azure Portal where the keys can be redeemed © 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Server & Tools Business 4/9/2017 Sample VLSC email Once order is processed, customer and/or reseller receives VLSC welcome email with OSA Key retrieval instructions: Welcome! Congratulations on your newly accepted Open License with Microsoft. You have been assigned Administrator permissions on the Microsoft Volume Licensing Service Center (VLSC) site. In order to access the VLSC site, you must first register and validate your business e-mail address, which was provided to Microsoft when your contract or order was submitted. To begin registration, click the link below. When prompted, enter your business e-mail as shown below: VLSC Registration: https://www.microsoft.com/licensing/servicecenter/registration.aspx How to activate your Online Services: Please obtain your Product Key from VLSC. The Online Service Activation (OSA) Keys can be found at either of the following locations from the VLSC Homepage: Download & Keys > find the Product/Service name > click Key Licenses > Relationship Summary > Click on the License Number > Product Key Copy the Keys and activate at the below Online Product Portal : For Office 365 activation http://www.office.com/setup365 For Windows Intune activation www.microsoft.com/windowsintune/open Copy the Keys and activate Azure at Azure Portal Thank you, The Microsoft Volume Licensing Service Center Team 1) Keys found on VLSC 2) Keys redeemed on portal For illustration purposes only © 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Server & Tools Business 4/9/2017 Using VLSC to Retrieve Product Keys © 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

VLSC sign-in Welcome email link points here For illustration purposes only

Server & Tools Business 4/9/2017 VLSC sign-in VLSC sign-in requires Microsoft Account (MSA) If customer doesn’t have an MSA, they must sign up For illustration purposes only © 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Server & Tools Business 4/9/2017 VLSC sign-up The customer fills in the required information to create a Microsoft Account (MSA) For illustration purposes only © 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

VLSC contract signing (Open License only) First log-in for Open license customers requires contract signing Customers enter license type, country, language, and sign For illustration purposes only

Server & Tools Business 4/9/2017 VLSC main screen Click on “Downloads and Keys” For illustration purposes only © 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Server & Tools Business 4/9/2017 VLSC downloads and keys Customer selects Azure, Key Azure For illustration purposes only © 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

VLSC downloads and keys Customer can redeem subscription with Online Service Activation (OSA) keys For illustration purposes only

Server & Tools Business 4/9/2017 Key redemption steps VLSC FAQ, Welcome Mail both provide links to Microsoft Azure Customer copies key and redeems at the Microsoft Azure service portal Office 365, Intune, or Azure redemption site For illustration purposes only © 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Server & Tools Business 4/9/2017 Azure Portals © 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Server & Tools Business 4/9/2017 Account Portal: used for Account, Subscription and Billing Management. Microsoft Azure Portals Management Portal: used to manage all services. VM, Storage account creation, VPN, etc. Link from the slide above, (copy and paste into your browser).…. Account Portal - http://account.windowsazure.com/ Management Portal - https://manage.windowsazure.com/ For illustration purposes only © 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Server & Tools Business 4/9/2017 Redeeming Keys & Subscription Setup © 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Subscription: Create new or top up existing Select the action that you want to perform – Create a new subscription using Azure Open Key, or top- up an existing subscription. For illustration purposes only

New Subscription Signup - Verification About You information including customer email SMS check For illustration purposes only

New Subscription – OSA Key & Partner email ID Provide the Online services activation (OSA) key. Add partner email ID on which automatic alert will be sent when balance goes below 30% of the initial value. For illustration purposes only

New Subscription Signup –Email Alerts Ask reseller / customer to setup alerts so that they get notification regarding balance expiry, and can work on the top-up order. For illustration purposes only

Server & Tools Business 4/9/2017 Add Reseller as co-administrator (Management Portal) At management portal customer can add reseller as a co-administrator For illustration purposes only © 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Monitoring Consumption & Recharging Server & Tools Business 4/9/2017 Monitoring Consumption & Recharging © 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Monitoring Consumption & Recharging 4/9/2017 Monitoring Consumption & Recharging Monitoring Consumption Overview Monitoring Consumption – screenshots Adding Azure Credits Credit Card Top Up (Emergencies) Consumption Reporting for Partners © 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Monitoring Consumption Server & Tools Business 4/9/2017 Monitoring Consumption Customers can use the Azure Management Portal to manage domains, end users & subscriptions Resellers can act as co-administrator on customer account (once authorised) Low balance alerts – via email, account & management portal Recharge via account portal 12 month consumption period begins with activation of each key If customer has purchased multiple keys caution is needed to manage the activation of keys so that the customer has time to use the full value of each key before consumption period ends © 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Server & Tools Business 4/9/2017 Monitoring Consumption Screenshots © 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Server & Tools Business 4/9/2017 Account Portal – Services Used On Overview tab see breakdown of Azure services consumption For illustration purposes only © 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Account Portal – Subscription Status On Recharge History Tab see subscriptions, balance and recharge information ps://account.windowsazure.com/Subscriptions For illustration purposes only

Account Portal Warning Account Portal warning when balance is low. For illustration purposes only

Management Portal – Balance Status Management Portal Balance Status – showing in green as above threshold for recharge alert For illustration purposes only

Management Portal Warning Management Portal warning when balance is low. For illustration purposes only

Server & Tools Business 4/9/2017 Adding Azure Credits © 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Adding Credit Overview Server & Tools Business 4/9/2017 Adding Credit Overview A customer can purchase OSA Keys to renew Azure in Open on or before the 12-month consumption period of their Azure commitment purchase via the Open Volume Licensing Program The purchase can occur under their original agreement (if active), or a renewed Open / Open Value agreement, if the original has expired already. © 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Adding Azure Credits Top Up balance at the account portal by adding a new product key For illustration purposes only

Server & Tools Business 4/9/2017 Credit Card Top Up - Emergencies © 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Server & Tools Business 4/9/2017 Credit card top-up principles Avoid service interruption No billing in arrears What is a credit card top-up? To avoid service interruption, top-up purchases can be made by the customer as an emergency option on the Microsoft Azure portal via credit card. Customers stay in Open programs Priced at face value © 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Top Up by Credit Card Customer can also use credit card to add balance for emergency top ups. For illustration purposes only

Escalation Paths & Training Support Server & Tools Business 4/9/2017 Escalation Paths & Training Support © 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Reseller Training Content 4/9/2017 Reseller Training Content On Demand Training Content directed at resellers is available at: Partner Marketing Center (PMC) This will include the L100, L200 L300 deck tailored for Resellers in all available languages Reseller Content Global Operations Readiness © 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Escalation Paths – for Reseller 4/9/2017 Escalation Paths – for Reseller Regional Operations Centre Query Type - VL Order/Agreement Issue e.g.: Agreement Status Update Order/Invoice Status Update Pricing inquiry Missing SKU Return Request Distributor Query Type – azure.com Portal/Provisioning/Activations Issues e.g.: Provisioning queries (technical and non technical) Activation Issues on azure.com Portal Issues e.g tenant issues Azure Customer Care Support https://mspartner.microsoft.com/en/us/Pages/Support/regional-service-centers.aspx Query Type – VLSC e.g.: VLSC systems issues Access/display issues Regional VLSC support https://www.microsoft.com/Licensing/servicecenter/Help/Contact.aspx © 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Escalation Paths – for End Customer 4/9/2017 Escalation Paths – for End Customer Regional Operations Center Query Type - VL Order/Agreement Issue e.g.: Agreement Status Update Order/Invoice Status Update Pricing inquiry Missing SKU Return Request Reseller Query Type – azure.com Portal/Provisioning/Activations Issues e.g.: Provisioning queries (technical and non technical) Activation Issues on azure.com Portal Issues e.g tenant issues Click on main support link on Azure Portal for local contact information Query Type – VLSC e.g.: VLSC systems issues Access/display issues Regional VLSC support https://www.microsoft.com/Licensing/servicecenter/Help/Contact.aspx © 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Technical Support Plans (not available through Open, purchase separately) For details on available technical support plans, visit the Azure Support Plans page/ http://azure.microsoft.com/en-us/support/plans/ For illustration purposes only

Azure in Open – Reseller Resources Server & Tools Business 4/9/2017 Azure in Open – Reseller Resources Partner FAQs are available on the Partner Marketing Center (PMC) and (shortly) on the Volume Licensing Service Center (VLSC) Join the Cloud Partner Community group on Yammer Microsoft Partner Network (MPN) https://mspartner.microsoft.com/en/ie/Pages/index.aspx Sales & Marketing – Partner Network http://aka.ms/AzureOpen Partner Marketing Center Content http://aka.ms/AzureVAR Including calculator: The Azure Ramp Up Summit for Partners is available on demand at https://ww1.events27.com/rampup Partners should join the MPN Cloud Partner Forum on Yammer A full list of Azure in Open field resources is available on SMBPedia Azure Blog http://azure.microsoft.com/blog/ Azure Website http://azure.microsoft.com Microsoft Volume Licensing http://www.microsoft.com/licensing/about-licensing/product-licensing.aspx#tab=2 Key reseller content on Partner Marketing Center (PMC) and Microsoft Partner Network (MPN) © 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

4/9/2017 Key Reminders: Ensure you do not accept orders from countries where Azure in Open is not available Promote to customers the value of having their reseller manage the key redemption and provisioning processes on their behalf Recommend to customers that they include their own & your email at activation so you both receive low credit alerts Register on PMC & MPN for access to training materials © 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Server & Tools Business 4/9/2017 Appendix © 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Server & Tools Business 4/9/2017 Anatomy of a sale Microsoft Azure Back-up Microsoft Azure VMs Microsoft Azure Back-up Example: New server with 500GB HDD Microsoft Azure Back-up, 100GB Purchase interest 100GB Microsoft Azure Backup $0.28 /GB/month meter rate $28 (100GB x $0.28) estimated monthly burn rate $336 ($28 x 12) estimated yearly burn rate © 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Server & Tools Business 4/9/2017 Anatomy of a sale Microsoft Azure Back-up Microsoft Azure VMs Microsoft Azure VMs Example: Microsoft Azure Medium VM Microsoft Azure Blob Storage – 1TB $184 estimated monthly total burn rate If customer purchases $500 of services top off in less than 3 months ($500 / $184 = 2.7 months) Purchase interest $0.18/Hour ~$134/Month Medium VM $0.05/GB $50/TB Locally Redundant Storage, Up to 1TB $134.00 ($0.18 x 24 hrs. per day x 31 days) $50 ($0.05/GB x 1000 GB storage) © 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Microsoft Azure – Datacenters Build 2012 4/9/2017 5:55 AM Microsoft Azure – Datacenters ₩ ¥ € руб $ £ Rp TL chf kr R Global datacenters Global support The scale of Microsoft Azure is truly global. See the latest on http://azure.microsoft.com/en-us/regions/ There is a growing list of datacenters and currencies Local account teams Local currencies 24 x 7 x 365 support Over 1 billion customers, 20 million businesses 90 markets worldwide 280 years of combined industry experience in infrastructure, security, product dev, and global ops © 2012 Microsoft Corporation. All rights reserved. Microsoft, Microsoft, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

4/9/2017 © 2014 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION. 82 © 2010 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Server & Tools Business 4/9/2017 End © 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.