Winnie V. Mitullah DISCUSSION NOTES ROSKILDE, 7 th OCT 2010

 Characteristics of Good Governance (GG)  E-Government (E-Gov) and E-Governance  Relationship between E-Gov and GG  Outcome Indicators of IFMIS on Participation  Outcome Indicators of IFMIS on Transparency  Local Authorities (LAs) in Kenya - Local Government Reform Programme (LGRP) - Operation of IFMIS in Kenya LAs - Outcome of IFMIS in Kenya  Concluding Remarks

 E-Administration: administration or government using ICT in order to relate its various departments and digitize its internal operations via `automation and computerisation of administrative tasks  E-Citizens and E-Services: e-Government applications that enable online access to government information and knowledge and deliver automated services  E-Society: provision of a platform that facilitates interactions between government actors and civil society

 Participation  Rule of law  Transparency  Responsiveness  Consensus orientation  Equity  Effectiveness and efficiency  Accountability  Strategic vision

 Positive Correlation: - Saves cost, improves quality, response time and access to services (ADB, 2003) - Improves efficiency, and effectiveness of public administration ( Pacific Council, 2002) - Increases transparency in administration, reduces corruption and increases political participation (Seifert & Bonham, 2003) - Makes Governments more competitive (OECD, 2003)

 Negative Correlation - e-government initiatives either fail or fall short of expected outcomes (Gartner Group 2002) - Face technical and organisational challenges (Saxena, 2005) - Fail either totally or partially in achieving objectives despite initial success (Heeks, 2003)  Lack of an evaluation framework and isolated studies

 Working definition: stakeholders participation in LA decision making processes  E-administration: increased participation of staff in LA decision making and programme implementation  E-Services: increased gender participation in service access; increased involvement of stakeholders  E-Society: improved interactions with stakeholders; inclusivity

 Definition: full disclosure of information, presentation of information in an easy and accessible format; free access to LA operations and information by stakeholders (SH) E-Administration:  degree of access and understanding of e- governance policy and strategy by SH  Extent to which LA business processes and information are clear and accessible to SH  Degree of visibility and tractability of LA internal operations  Extent to which LAs share information

 E-Service: - Public access to pertinent information and services - Degree of easy for citizens to find/access procedures to follow in order to request and receive services - Extent to which citizens can read and understand the language by which information and services are presented - Degree of easy for citizens to post comments, questions, complaints regarding service delivery

 E-Service - Response rate to citizens comments, questions and complaints - Degree of availability of government official documents as electronic resources - Extent of availability of public servants profile

 Composed of Municipal, City, Town and County Councils  Several challenges: - Service Delivery - Financial management - Institutional and legal framework - Human Resource Capacity - Managing rapid growth  Has attracted a lot of criticism

 Began in 1999  Objectives: - Rationalisation of central – local fiscal relations - LATF - Improving financial management - IFMIS - Improving service delivery- decentralisation - Strengthening citizen participation - LASDAP

 Generates a series of operational and management reports for monitoring finances - Revenue mobilisation - Management of payroll - Billing and collection of revenue - Expenditure controls - Filling and easy retrieval of information  Hardly half the 175 LAs covered

 Participation: Application not effected, under consideration in two councils - attribution  Transparency: largely achieved, especially in e-administration - Interaction within and across departments - Heads of departments able to access information easily but through secretaries - Revenue collection improved through efficient processing of rates, fees and charges

 Potential of E-Gov and E-Governance  Outcome indicators not fully developed  Relies on being fed with accurate information  IFMIS supported by central government  Advisors and experts located at the central government  Limitation of infrastructure  Human resource management  Reorganisation of government threat to IFMIS