MagiQ Enterprise Case Study: The Torres Shire Change heading font to be consistent

Introductions Presenting an Alternative Terry Pascoe Debbie Glyde Michael Craig Presenting an Alternative

The Status Quo

The Alternative

The Alternative We believe a little bit of MagiQ can offer a highly attractive and effective alternative.

NCS Chameleon Software and services business Formed following merger between NCS Software and Chameleon Technology More than 320 Customers across Australia, New Zealand, South Pacific, the UK and the US Significant software and services business across the ANZ Region

NCS Chameleon Privately owned mid size Australian and NZ corporation Highly profitable, stable and conservatively managed business 30 year history Group revenue >$18million Significant software and services business across the ANZ Region

NCS Chameleon Experienced team of 80 staff Deep industry experience and knowledge Long term staff commitment Offices in Melbourne, Auckland, Christchurch and Napier We provide dedicated local support and product development

Key Markets Local Government Education Health & Community Retail Not for Profit Utilities & Infrastructure Professional Services State Government More than 320 Customers across Australia, New Zealand, South Pacific, the UK and the US

Customers 320 Customers 130 Councils across the ANZ region 98 Health & Aged Care organisations Growing education, commercial and not-for-profit client base

Local Government Customers 130 Councils across ANZ using our software and services 99 Councils in Australia MagiQ Performance budgeting 31 Councils in New Zealand 46% market share Developing and supporting software for local government for more than 30 years

Australian Enterprise Customers Torres Shire Council, QLD Northern Grampians Shire Council, VIC

Torres Shire Council Queensland’s northern most local authority Mainstream Australian Council that abuts an international border Population 4,600 Annual revenue $28.7m Staff 155

The Challenge Council had identified our existing software was not suitable for Council’s size and nature In 2013 we went to market for a replacement Key requirements Service and support Ease of use Web based Cost effectiveness

The Solution Benefits for Council: Easy to use and implement Fully web based solution able to be delivered via Managed Service Flexible on-site support model Strong history working with remote customers Easy to use reporting

Where are we today? Commenced MAGIQ implementation in April 2014 All key modules live 1st July - within 3 months MagiQ Performance budgeting implementing Continuous improvement - tweaking

MagiQ Enterprise Allowing you to work with a single, trusted supplier Core business management system Over 50 modules of software Fully integrated suite of software Enterprise wide reporting Fully web based Allowing you to work with a single, trusted supplier

MagiQ Enterprise Systems Finance and accounting Regulatory, rating and property Works and Service management HR & Payroll Enterprise reporting Online self-service system Comprehensive, easy to use business systems

Anywhere, anytime

Any device This is being achieved by: Web Services api No Microsoft specific client code. Enforcing a Web 2.0 user experience. Challenges to come: iNC removal which is not Web 2.0 and doesn’t scale to small screens.

Summary Technology change Shrinkage in the competitive landscape Lack of appropriate product solutions Poor quality delivery We provide an excellent alternative

NCS Chameleon is a business built on a foundation of honesty, trust and integrity as demonstrated by our many long term customer relationships and the longevity of our staff commitment. “ “ John Benson Founder, 2014