Definition of Information System INFORMATION SYSTEM IN MANAGEMENT  An information system can be defined as set of coordinated network of components which act together towards producing, distributing and/or processing information  An information factor of computer based information system is precision, which may not apply to other types of systems

Definition of System INFORMATION SYSTEM IN MANAGEMENT  A system may have following features: 1)ADAPTABILITY- some systems are adaptive to the exterior environment, while some systems are non-adaptive to the external environment 2) LIMITATION- every system has pre-defined limits within which it operates. This limit can be defined by law/current state of technology

OPERATIONS SUPPORT SYSTEM INFORMATION SYSTEM IN MANAGEMENT  The purpose of the operation support system is to facilitate business transaction, control production, support internal as well as external communication and update organization central database  The operation support system is further divided into a transaction-processing system, processing control system and enterprise collaboration system

TRANSACTION PROCESSING SYSTEM (TPS) INFORMATION SYSTEM IN MANAGEMENT  In manufacturing organization, there are several types of transaction across dept.  Sales, account, finance, engineering, human resource, marketing  Across which following transaction may occur sales order, sales return, cash receipts, credit sales, etc  So, transaction processing system will categorize every transaction into sections

PROCESS CONTROL SYSTEM INFORMATION SYSTEM IN MANAGEMENT  In a manufacturing organization, certain decisions are made by a computer system without any manual intervention  In this type of system, critical information is fed to the system on a real-time basis, thereby enabling process control

ENTERPRISE COLLABORATION SYSTEM INFORMATION SYSTEM IN MANAGEMENT  In recent times, there is more stress on team effort/collaboration across different functional teams  A system which enables collaborative effort by improving communication and sharing of data is referred to as an enterprise collaboration system

SYSTEMS AND INNOVATION OPPORTUNITIES INFORMATION SYSTEM IN MANAGEMENT  Development in information systems has brought opportunities but also threats  Organization needs to develop strategies, which can best utilize information systems to increase overall productivity

SYSTEMS AND CUSTOMER DELIGHT INFORMATION SYSTEM IN MANAGEMENT  Organizations are fully aware that proliferation of information system has reduced product life cycle, reduced margin and brought in new products  In such scenario, customer satisfaction is not enough, organization needs to strive for customer delight  Information systems with data warehousing and analytics capability can help organization collect customer feedback and develop products, which exceed customer expectation  This customer delight will lead to a loyal customer base and brand ambassador

SYSTEMS AND ORGANIZATIONAL PRODUCTIVITY INFORMATION SYSTEM IN MANAGEMENT  Organizations require different types of information systems to mitigate distinctive process and requirements  Efficient business transaction systems make organization productive  Business transaction systems ensure that routine process are captured and acted upon effectively (sales transaction, cash transaction, payroll, etc)  Information systems are required for executive decision  Top leadership requires precise internal and external information to devise a strategy for organization  Decision support systems are designed to execute this exact function

SYSTEMS AND WORKERS PRODUCTIVITY INFORMATION SYSTEM IN MANAGEMENT  Information systems have facilitated the increase in workers’ productivity  With introduction to , video conferencing, etc, collaboration across organization and dept have increased  This increased collaboration ensures smooth execution and implementation of various projects across geographies and locations

INFORMATION SYSTEMS AS A VALUE ADD FOR ORGANIZATION INFORMATION SYSTEM IN MANAGEMENT  Organization use information systems to achieve its various strategy as well as short-term and long-term goals  Development of information systems was to improve productivity and business effectiveness of organization  Success of information systems is highly dependent on the prevalent organization structure, management style and overall organization environment

INFORMATION SYSTEMS AS A VALUE ADD FOR ORGANIZATION INFORMATION SYSTEM IN MANAGEMENT  With correct development, deployment and usage of information systems, organization can achieve lower costs, improved productivity, etc  Readiness of workers into accepting the information system is the key in realizing the full potential of them  Development and deployment of information systems have revolutionized the way business is conducted