Working Successfully With A Hospital:
INTRINSIC UTILITY
Dr. Gene Poole
Fresno Unified Career Tech Education
Sponsored By…
Common Core
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Your Goals:
Great Hospital Experience
Your Goals: Great Hospital Experience Meaningful, Real and Fun
Your Goals: Great Hospital Experience Meaningful, Real and Fun Self-Actualizing
“Typical” Expectations…
(Not You or Me, Obviously)
Hospitals are public places and should recognize their role…
It is a teaching hospital, isn’t it?
The hospital should respect my role as a teacher…
Building a Better Society
The hospital should respect my role as a teacher… Building a Better Society Showing the “Way”
The hospital should respect my role as a teacher… Building a Better Society Showing the “Way” Making “Our Common Future” Brighter
The hospital should respect my role as a teacher… And of course I need someone to babysit the kids.
The hospital should respect my role as a teacher… And of course I need someone to babysit the kids. Maybe they’ll learn something.
ROP Says So
After all, it’s in my binder…
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Typical Strategy
“Back up the school bus and drop ‘em off out front”
Another Typical Strategy
Relying on “relationships” and “contracts” with other people and organizations…
“We have a contract…”
WHO are we talking about here?
One of MY favorites:
“You should’ve seen the AWESOME job so-and-so did [just ten years ago] he was AMAZING and all his kids were Geniuses…
Reality Statement:
We Only Have Now.
Now.
You probably are a staff of ONE
Let’s talk about your “approach”
Starting From Scratch…
Acquaintances…
Social only.
Acquaintances… Social only. They have real work to do.
Acquaintances… Social only. They have real work to do. “Maybe a tour sometime”
Other Teachers “already there”
Really?
Other Teachers “already there” Really? Let’s discuss motivations for a moment…
Other Teachers “already there” Really? Let’s discuss motivations for a moment… DOG-EAT-DOG Reality
What Dr. Poole looks for in a teacher that wants to join:
Team Player
What Dr. Poole looks for in a teacher that wants to join: Team Player Extra Hours Just Like Me
What Dr. Poole looks for in a teacher that wants to join: Team Player Extra Hours Just Like Me Work Together And Stay In Touch
What Dr. Poole looks for in a teacher that wants to join: Team Player Extra Hours Just Like Me Work Together And Stay In Touch TRUST
The VOLUNTEER MANAGER
Several Types
The VOLUNTEER MANAGER Several Types Full Time?
The VOLUNTEER MANAGER Several Types Full Time? Authority?
The VOLUNTEER MANAGER Several Types Full Time? Authority? “Issues”
Volunteer Manager Duties
ALL Volunteers
Volunteer Manager Duties ALL Volunteers Maybe ALL “Students”
Volunteer Manager Duties ALL Volunteers Maybe ALL “Students” Organizational “Projects”
Volunteer Manager Duties ALL Volunteers Maybe ALL “Students” Organizational “Projects” CRAZY RANDOM ASSIGNMENTS AT THE LAST MINUTE
Volunteer Manager HA
Covering the Needs of the Hospital
Volunteer Manager HA Covering the Needs of the Hospital Signed-On, Committed and Scheduled Volunteers
Volunteer Manager HA Covering the Needs of the Hospital Signed-On, Committed and Scheduled Volunteers Hourly Totals = Serious Money
What are you gonna do?
NOT AN OVERNIGHT SITUATION,
What are you gonna do? NOT AN OVERNIGHT SITUATION, ALTHOUGH YOU MAY GET “LUCKY”
What are you gonna do? NOT AN OVERNIGHT SITUATION, ALTHOUGH YOU MAY GET “LUCKY” BE READY!
You and 10 of your BEST students…
Becoming Volunteers
You and 10 of your BEST students… Becoming Volunteers After School / Weekends
You and 10 of your BEST students… Becoming Volunteers After School / Weekends Training
You are a TEACHER!
What do Teachers do?
Become a Leader
Train, train and train…
Become a Leader Train, train and train… Everyone!
Become a Leader Train, train and train… Everyone! Do Orientations
Become a Leader Train, train and train… Everyone! Do Orientations Design Training PowerPoints
Innovate!
“Time Passes”
Intrinsic Utility
YOU are valuable
Intrinsic Utility YOU are valuable Your Kids are valuable
Intrinsic Utility YOU are valuable Your Kids are valuable It’s ALMOST time…
After you have made a reputation…
Wait for it…
Time to move to department duties
…Of course, you’ll need to expand and bring your WELL TRAINED classes, ALREADY TESTED AND ORIENTED
Time to move to department duties …Of course, you’ll need to expand and bring your WELL TRAINED classes, ALREADY TESTED AND ORIENTED INTO THE HOSPITAL REGULARLY
Credentialing
Gotta Get Everyone Badged…
Lots of Equipment to Learn…
Never Ends…
Infection Control…
Get Well Network!
Kids LOVE Volunteering…
Volunteer Managers Get to LOVE the Kids!
Yep…
What do Students Do?
Patient Discharge
Lab Runs
Escorts
Lobby and Nursing Stations
Occasionally, they RUN the front desk!
Special Projects
Visit
Answer Call Lights
Elevate the Positive Energy
Improve Customer Satisfaction
What Do Students Get in Return?
Mentors…
College Students
Professional School Students
Recent Graduates Awaiting Licensure…
Not a bad “Mentor”, right?
The “Gang” Mentality
POSITIVE DIRECTION!