CureMD Utilizing the Patient Portal Presented by Nathan Hall
Overview Out with the old, in with the new! The look and feel of the patient portal Communication through the portal Importance of the portal
The Old Way Request appointment Wastes time Buried in paperwork
The Old Way Costs time Costs money Costs manpower
The Better Way It starts with…
The Better Way
Benefits of Using the Portal Increase Patient Engagement Empowers Patients and Staff Reduce Phone Encounters Enhancing patient-provider communication Patient Portal Overview
Patient Portal Features
Features- Home Page Practice Photo Hours Summary Practice Location
Features- Providers Page Providers can Upload a Mini Biography Pictures can be included
Features-Practice Forms Feature Practice Uploads Forms Patient Downloads Forms Completes Forms Brings into Office for Review Office Staff Scans in Forms Benefits Reduces Paper from Practice Reduces Time Spent by Patient Completing Administrative Forms
Patient Features Review Medical Record Histories Allergies Medications Lab Results Radiology Results Procedure Results What Is This Important? Empowers the patient Increases patient engagement Smarter patients make better patients
Additional Patient Features Feature Patient can update demographic information once they have an account Office staff can accept or reject update request If the information is accepted by office staff it is updated automatically in patient’s chart Benefits Increases front office productivity Facilitates communication in a secure, HIPAA compliant way Supports patient self- management
Patient Portal Communication
Communication Patient to Provider Messaging Provider to Patient Messaging Communication - Messaging
Communication Refill Requests Patient is able to request refills for current medications prescribed through CureMD Provider is then able to accept or reject request through the application Communication - Refills
Communication Patient Requests Appointment on Portal Communication - Appointments
Communication Office Staff Accepts or Rejects Request Communication - Appointments
Registration Demographic InformationClinical Information
Registration Practice Staff can Review DetailsRegistration Request is Sent to Practice
Summary CureMD Patient Portal Displays Practice Information Reduces Time for Registration Allows Electronic Communication from the Practice to the Patient Allows Electronic Communication from the Patient to the Practice
Summary Importance of the Portal Patient Engagement! Provides a secure information exchange pathway Breaks down communication barriers between patient and provider Ensures Meaningful Use compliancy Supports patient self-management Promotes preventative care Increases office efficiency Saves your practice time and money
Summary If you’re not using the portal now, start! Don’t Hesitate Empower your patients!
CureMD Corporation 55 Broad Street, New York, NY Ph: